Associate Nursing Officer - Virtual Care

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

CNO - VUH Hospital

Job Summary:

Vanderbilt Health - Executive Search Team is conducting a national search for an Associate Nursing Officer, Virtual Care.

Reporting to the Chief Nursing Officer, Vanderbilt University Hospital.

The Associate Nursing Officer (ANO), Virtual Care, provides strategic, operational, and clinical leadership for virtual nursing and technology-enabled care delivery across Vanderbilt University Hospital. Working in close partnership with physician, operational, informatics, and technology leaders, the ANO is responsible for advancing innovative virtual care models that improve patient outcomes, enhance the patient and family experience, support nursing workforce sustainability, and optimize care delivery.

The ANO leads the development, implementation, and continuous improvement of virtual nursing programs, telehealth-enabled inpatient services, remote patient monitoring initiatives, and emerging digital care models. This leader ensures that virtual care strategies align with organizational goals, nursing professional practice standards, regulatory requirements, and health system priorities.

As a transformational nursing leader, the ANO fosters a culture of innovation, evidence-based practice, interdisciplinary collaboration, and operational excellence while ensuring the delivery of safe, high-quality, patient-centered care.

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Key Responsibilities

Strategic Leadership

• Develop and execute a comprehensive virtual care nursing strategy aligned with VUMC’s mission, vision, and strategic priorities.
• Identify opportunities to expand virtual nursing, telehealth, and digital care capabilities across inpatient and procedural settings.
• Partner with executive leadership to evaluate emerging technologies and care delivery models that improve access, quality, safety, workforce effectiveness, and financial performance.
• Serve as the executive nursing sponsor for virtual care initiatives and organizational change management efforts.

Clinical Operations

• Provide administrative and operational oversight for virtual nursing programs and centralized virtual care operations.
• Develop scalable models that support admission, discharge, patient education, care coordination, documentation, and ongoing clinical monitoring functions through virtual platforms.
• Establish operational metrics, service standards, staffing models, and performance expectations.
• Ensure effective integration of virtual care workflows into bedside nursing practice.

Quality, Safety, and Regulatory Compliance

• Lead efforts to achieve measurable improvements in patient outcomes, quality indicators, patient experience, and nursing-sensitive metrics associated with virtual care delivery.
• Maintain compliance with state and federal regulations, accreditation standards, privacy requirements, and organizational policies.
• Establish quality monitoring processes to evaluate clinical effectiveness and patient safety outcomes.
• Utilize data and analytics to drive performance improvement and evidence-based decision-making.

Nursing Practice and Workforce Innovation

• Collaborate with nursing leadership to redesign care delivery models that leverage virtual nursing capabilities.
• Support initiatives that enhance nurse satisfaction, professional practice, retention, and workforce resilience.
• Promote nursing innovation and facilitate adoption of technology-enabled care practices.
• Sponsor research, evidence-based practice, and scholarly activities related to virtual care and nursing transformation.

Technology and Informatics Partnership

• Collaborate with Information Technology, Clinical Informatics, Digital Strategy, and other stakeholders to optimize virtual care technologies.
• Participate in system selection, implementation, workflow design, and optimization activities.
• Ensure technologies support clinical practice, interoperability, user experience, and operational efficiency.
• Evaluate emerging innovations and recommend investments that advance strategic goals.

Financial and Resource Management

• Develop and manage operational and capital budgets related to virtual care services.
• Identify opportunities for operational efficiencies and cost optimization through virtual care models.
• Monitor program performance, utilization, return on investment, and resource allocation.
• Ensure responsible stewardship of organizational resources.

Interdisciplinary Collaboration

• Foster strong partnerships with physicians, advanced practice providers, nursing leaders, operational leaders, and ancillary departments.
• Build relationships across the health system to support enterprise-wide virtual care initiatives.
• Represent nursing and virtual care interests on organizational committees, task forces, and strategic initiatives.

Qualifications:

• Nursing degree required. Bachelor of Science in Nursing (BSN).
• Master's degree in Nursing, Healthcare Administration, Business Administration, or related field. 
• 10+ years of senior leadership experience.

Preferred Qualifications:

• Doctor of Nursing Practice (DNP), PhD, or other relevant doctoral degree.
• Executive nursing leadership experience within an academic medical center.
• National nursing leadership certification (NEA-BC, NE-BC, or equivalent).
• Experience leading virtual nursing, centralized nursing operations, remote patient monitoring, or digital health programs.
• Experience with healthcare technology implementation, clinical informatics, and innovation initiatives.

#LI-AM1

Our Nursing Philosophy:  

We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center’s mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being. 

As a Vanderbilt University Medical Center employee, you make a difference to our patients and their families by bringing compassion and care to those in need of hope and healing. Please see our current employee benefits offered:

• Affordable High Quality Health Plan Options
• Dental and /or vision plan
• 403 (b) retirement plan
• Paid Time off (flex PTO)
• Tuition Reimbursement and adoption assistance (maximums applied)
• Short-Long term disability
• Subsidized backup childcare
• And many more...Ask us about our current inpatient nursing supplemental Pay Program!

Achieve the Remarkable: 

Learn more about VUMC Nursing here.

Core Accountabilities:

* Organizational Impact: Establishes function strategies with direct impact on the function results.* Problem Solving/ Complexity of work: Directs the resolution of numerous strategic issues that affect own function and the broader organization.* Breadth of Knowledge: Applies in-depth business knowledge across multiple areas of the business. * Team Interaction: Leads a function serving the organization at large.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Acts upon constructive feedback from all levels of the organization and initiates strategies to develop talent in others. - Builds and Maintains Relationships: Leverages relationships and insight to forecast potential future needs and influence delivery of work to exceed expectations. - Communicates Effectively: Anticipates difference audience concerns, styles and finds mutually beneficial solutions across conflicting and sensitive issues. Delivering Excellent Services : - Serves Others with Compassion: Demonstrates in-depth knowledge of broad-based issues and considers the interests of others to improve satisfaction of services. - Solves Complex Problems: Critically evaluates complex information and identifies trends/risks to make recommendations to improve processes across areas. - Offers Meaningful Advice and Support: Provides ongoing feedback and development discussions to motivate and support team members to maximize performance .Ensuring High Quality : - Performs Excellent Work: Anticipates problems or obstacles which may interfere with quality standards and develops plants to ensure area's quality standards are met. - Ensures Continuous Improvement: Routinely draws upon valuable learning from others, past experiences, and new information to determine key opportunities. - Fulfills Safety and Regulatory Requirements: Develops appropriate corrective actions for unsafe environments in order to ensure operational and safety compliance. Managing Resources Effectively: - Demonstrates Accountability: Identifies potential obstacles to goal achievement and develops solutions to address those obstacles. - Stewards Organizational Resources: Creates the appropriate systems and processes to effectively manage resources. - Makes Data Driven Decisions: Applies in-depth knowledge of data to recommend and implement new approaches to improve decision making capabilities. Fostering Innovation: - Generates New Ideas: Identifies opportunities and leads development of new initiatives that create value across areas. - Applies Technology: Creates the energy and drive for self/others to identify and leverage technology in new, innovative ways to drive greater efficiencies. - Adapts to Change: Anticipates the change process and clearly communicates impact on others/own team(s), assisting them in embracing the change.

Position Qualifications:

Responsibilities:

Certifications:

LIC-Registered Nurse - Licensure-Others

Work Experience:

Relevant Work Experience

Experience Level:

10 years

Education:

Master's

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.