Supervisor - RN Operations Coordinator, Acute Medical Stepdown Unit

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job acts as a supervisor and provider of care at the point of care to individuals and cohorts of patients within a unit. Evaluates nursing interventions by coordinating, delegating and supervising care provided by the healthcare team of licensed nurses, registered nurses, and patient care technicians. Serves as a resource to staff for patient care assessment, planning, and evaluation of nursing interventions and facilitates problem resolution through collaboration with unit leadership and other supervisory staff. In collaboration with the immediate leader and other supervisory staff, identifies staff strengths and weaknesses and evaluating staff performance for team members within their span of control.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

Required - Graduate of an accredited school of nursing. Bachelor's Degree Science of Nursing (BSN) required for all Ochsner Magnet Facilities.

Preferred - Bachelor’s degree in nursing. 

Experience

Required – 1 year of relevant experience as a registered nurse

OR

2 years of experience as an LPN in an acute care setting.

Preferred – 2 years of relevant experience as a registered nurse.

Certifications

Required – Current registered nurse (RN) license in state of practice.

Basic Life Support (BLS) from the American Heart Association.

Knowledge Skills and Abilities (KSAs)

• Problem-solving skills.

• Ability to assess the medical needs of a patient and find a solution to ensure their health and wellbeing.

• Ability to be self-directed.

• Proficient in indicators of operational success such as unit productivity, expense management, regulatory requirements, and quality indicators.

• Proficiency in using computers, software, and web-based applications.

• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.

• Excellent organizational skills and ability to routinely manage priorities and projects involving multiple constituencies.

• Excellent time management skills and ability to work with frequent interruptions and changes in priorities.

• Ability to work in stressful situations and always remain objective and professional.

Job Duties

• Administers medications, starts IVs, and discharges patients with their healthcare team.

• Organizes, plans, supervises, and provides coordinated patient care within the unit.

• Supervises, develops, and evaluates assigned departmental staff nurses and technicians.

• Promotes the adoption of nursing protocols and clinical practice guidelines to support evidence-based practice.

• Manages conflict on assigned shifts and collaborates with other supervisors and unit leadership if further action is needed.

• Collaborates with patient quality, safety, and experience leadership and promotes patient quality, safety, and experience processes.

• Supports daily clinical operations on the unit by ensuring effective scheduling, staffing, and appropriate clinical supplies and resources are available for patient care.

• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

• Performs other related duties as assigned.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state, and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations, and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

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Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.