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PRISM+

Direct-to-consumer high-performance home electronics

Retail Sales Manager

Retail Store ManagementPosted on Nov 12
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Business, Marketing, or a related field is required.
  • A minimum of 3–5 years of multi-store retail management experience is required.
  • Strong commercial acumen and a proven track record of meeting and exceeding sales targets are required.
  • Experience in consumer electronics, lifestyle, or fast-growing retail brands is preferred.
  • A data-driven mindset and strong Excel proficiency are required.
  • The candidate must be comfortable working in a fast-paced, high-growth environment.
  • Strong communication skills in English are required; Mandarin and Malay are advantageous.
  • Prior experience managing landlord relationships in major malls is required.

Responsibilities

  • Drive revenue growth across five Klang Valley outlets, with full P&L accountability for the retail channel.
  • Set, track, and exceed monthly and quarterly sales targets.
  • Analyze sales trends, conversion rates, average transaction value, traffic patterns, and SKU performance.
  • Identify risks early and implement corrective action plans.
  • Partner with management to design and execute retail campaigns, promotions, and incentive structures.
  • Provide structured weekly and monthly performance reporting with actionable insights.
  • Lead, coach, and develop a team of Store Managers and retail associates.
  • Build a performance culture anchored on accountability and service excellence.
  • Recruit, onboard, and train high-potential retail talent.
  • Implement structured training for product knowledge and sales capability.
  • Manage workforce planning, scheduling, and manpower optimization.
  • Ensure operational compliance across all outlets, including SOPs, reconciliation, and audit readiness.
  • Maintain visual merchandising and brand presentation standards.
  • Oversee inventory planning, stock replenishment, and sell-through optimization.
  • Improve operational efficiency while maintaining customer experience standards.
  • Manage relationships with mall landlords and retail partners.
  • Negotiate exposure opportunities and marketing collaborations.
  • Ensure strong positioning within malls to maximize visibility and traffic.

Desired Qualifications

  • Mandarin and Malay language skills are advantageous.

About the Company

PRISM+

Direct-to-consumer high-performance home electronics

PRISM+ is a Singapore-based provider of high-performance home electronics and smart appliances. It sells a range of products including 4K Google TVs, Dolby Atmos soundbars, gaming and productivity monitors, smart air conditioners, and ceiling fans through a direct-to-consumer online platform and select retail partners. Its devices are designed for the Singaporean market, with emphasis on quality, reliability, and attractive designs, often offered with promotions and financing to improve affordability. The company differentiates itself with strong local roots and a track record of customer trust, demonstrated by tens of thousands of five-star reviews from hundreds of thousands of users. PRISM+ aims to deliver premium, easy-to-use home tech that fits modern Singaporean homes, through direct sales and partnerships while expanding access to its products.

Company size
201-500
Company stage
Early VC
Total funding
$31.9M
Headquarters
Singapore, Singapore
Founded
2017

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