Floating Services Coordinator 1
$24.62 - $27.70/hr
Junior
Belmont, CA, USA
HybridTravel between properties is required; the role serves San Mateo County.
Social & Community ServicesCommunity Outreach & Programs
About the job
Requirements
- A high school diploma or GED and one year of experience and/or training in community development, social services, or a related field.
- At least one year of experience working with families, adults, and youth in a diverse population; with youth ages 5–12 in a classroom or after-school setting; or in older-adult support and service.
- Experience supporting program and service implementation and coordination.
- Bilingual fluency in English and Spanish.
- Ability to work 9:00 a.m.–6:00 p.m. Monday through Friday, with at least one and potentially two or more evenings until 7:00 p.m.
- Ability to travel between properties.
- Ability to use Outlook, OneDrive, Teams, Zoom, Salesforce, Microsoft Office Suite, and other technology tools.
- Ability to communicate across language barriers, including by using translation apps and services.
- Ability to exercise judgment, discretion, and problem-solving when working with families and students.
- Attention to detail, organization, and ability to work independently.
- Ability to perform desk-based computer work, sit frequently, and occasionally stand or walk, reach, grasp, use a telephone, sort or file paperwork or parts, and lift, carry, push, or pull objects weighing up to 15 pounds; rarely twist, bend, stoop, squat, kneel, or crawl.
Responsibilities
- Deliver onsite programs and ensure compliance with standards and regulations.
- Conduct door-to-door, phone, and email outreach to promote resident services.
- Prepare and submit required documentation for MidPen and external agencies.
- Provide crisis intervention for low-to-moderate situations and follow mandated reporting procedures.
- Support partnership goals and communicate improvement needs to the supervisor.
- Collaborate with local community agencies and monitor partner service delivery.
- Assist with property-level needs assessments and follow-up actions.
- Participate in property plan development and respond to resident needs.
- Provide customer service and responsiveness to residents.
- Maintain accurate records and ensure timely reporting in accordance with policies.
- Participate in team meetings, trainings, and property events, and keep the supervisor informed.
- Collaborate with Property Management and colleagues.
- Deliver and engage partners to deliver educational, health and wellness, and asset-building programming for residents.
- Provide access to and deliver programs including after-school and summer programs, academic support and college-readiness assistance, English as a Second Language programs, health and education workshops, food security programs, nutrition and physical activity, economic empowerment, workforce development, rental assistance, and lease education.
- Lead outreach efforts and plan community events and interactions to build trust and engagement.
- Perform other duties as assigned.
Desired Qualifications
- Progress toward a two-year or four-year college degree.
- Experience collaborating with local service providers.
About the company
MidPen Housing develops, owns, and manages affordable housing communities in Northern California. As a national non-profit, it has built over 100 communities and 7,500 homes for low-income families, seniors, and people with special needs. Its housing projects are designed and managed to provide safe, affordable places where residents can live, thrive, and participate in their communities. The company finances and oversees the construction and long-term operation of these properties, ensuring quality buildings and supportive management. What sets MidPen apart is its mission-driven approach, long track record (40 years), and recognition for its award-winning developments, highlighting a sustained focus on social impact rather than profit. Its goal is to expand access to safe, affordable housing so that residents can improve other areas of their lives and contribute to their communities.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Foster City, California
Founded
1970
Get referred to MidPen Housing
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Simplify's Take
What believers are saying
- September 10, 2026 shows 71 Coastal San Mateo homes under construction, sustaining growth.
- MidPen secured financing for 52 Capitola units on September 12, 2026, signaling active demand.
- Union City's Lazuli Landing framed in May 2026 supports 81 affordable homes through major lenders.
What critics are saying
- Watsonville Metro depends on 2027 tax credits and 2028 completion; financing slippage stalls returns.
- 555 Kelly Avenue faces referendum pressure in 2026, threatening approvals and delaying pipeline delivery.
- MidPen's model relies on California subsidies, making HCD policy changes an existential pipeline risk.
What makes MidPen Housing unique
- MidPen pairs affordable housing with on-site services across 142 Northern California properties in 2026.
- Jessie Street Terrace opened September 4, 2026 with veterans and homelessness-focused supportive housing.
- MidPen secured 2026 financing for Watsonville Metro, proving repeatable public-private execution.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 403(b) Retirement Investment
- Employee Education Reimbursement Program
- Paid Parental Leave
- FSA for Childcare, Medical, and Commuter Benefits
- EAP Program
- Pet Insurance
- Paid Time Off