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HCW Hospitality

Hotel development and management

Night Auditor

Full-Time
$25/hr
Entry
Scottsdale, AZ, USA
In Person
Food Service & HospitalityHotel Guest Services

About the job

Requirements
  • Strong attention to detail and comfort working with numbers.
  • A dependable, organized, and self-directed approach to work.
  • Strong communication and guest service skills.
  • Ability to stay calm, make sound decisions, and solve problems independently.
  • Basic computer skills and ability to learn hotel systems.
  • Availability to work overnight shifts, including weekends and holidays.
Responsibilities
  • Welcome and assist guests throughout the overnight shift, including check-ins, check-outs, and guest requests.
  • Complete the nightly audit process and balance daily hotel transactions accurately.
  • Review charges, payments, and reports, researching and resolving discrepancies as needed.
  • Prepare and distribute daily operational and financial reports.
  • Respond to guest questions or concerns and take ownership through resolution.
  • Monitor the property overnight and communicate guest, operational, or safety concerns to the appropriate team members.
  • Prepare the front desk and necessary information for the next day’s team.
  • Maintain a clean, organized, and welcoming front desk environment.
  • Take on additional duties as needed to support the property and guests.
Desired Qualifications
  • Previous hotel front desk, night audit, accounting, or customer service experience.

About the company

HCW Hospitality develops, owns and manages hotels and related entertainment properties. Its teams oversee property development, brand relationships, guest operations, food and beverage, events and asset performance across a portfolio of destinations. The company works with major hotel brands while also managing the local experience at each property. HCW’s identity combines real estate development with hands-on hospitality operations, rather than functioning solely as a hotel franchise brand or passive property investor. Service delivery depends on clinical, operational and administrative teams working across its care settings.

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Founded

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