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HCW Hospitality

Develops hotels and manages their daily operations

Night Auditor

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeScottsdale, AZ, USA$25 /hrIn-person

About the Job

Requirements

  • Strong attention to detail and comfort working with numbers.
  • A dependable, organized, and self-directed approach to work.
  • Strong communication and guest service skills.
  • Ability to stay calm, make sound decisions, and solve problems independently.
  • Basic computer skills and ability to learn hotel systems.
  • Availability to work overnight shifts, including weekends and holidays.

Responsibilities

  • Welcome and assist guests throughout the overnight shift, including check-ins, check-outs, and guest requests.
  • Complete the nightly audit process and balance daily hotel transactions accurately.
  • Review charges, payments, and reports, researching and resolving discrepancies as needed.
  • Prepare and distribute daily operational and financial reports.
  • Respond to guest questions or concerns and take ownership through resolution.
  • Monitor the property overnight and communicate guest, operational, or safety concerns to the appropriate team members.
  • Prepare the front desk and necessary information for the next day’s team.
  • Maintain a clean, organized, and welcoming front desk environment.
  • Take on additional duties as needed to support the property and guests.

Desired Qualifications

  • Previous hotel front desk, night audit, accounting, or customer service experience.

About the Company

HCW Hospitality

Develops hotels and manages their daily operations

HCW Hospitality develops and manages hotels for property owners and guests, combining project expertise with day-to-day operating teams. Its work covers full-service and select-service properties, with management tailored to each hotel and its market. The company oversees guest operations and commercial activity, coordinating staffing, property systems and financial reporting so owners have a single management partner. It also supports hotel development and renovations, carrying projects from site selection through construction and opening while running properties for its own account and third-party owners. The hospitality business draws on HCW operating roots dating to 1992.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1992

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