Business Intelligence Analyst - Telco Engineering & Operations

Position Overview

We are seeking a Business Intelligence Analyst to join Telco Business Planning and design and implement the data, analytics, and business-intelligence capabilities that convert Telco operational information into scalable decision support. This role will develop analytical models, dashboards, and decision tools that connect program delivery, network deployment, financial performance, risk, capacity, and operational outcomes.

This position supports Program Delivery & Governance, Network Planning, Finance, Engineering, Operations, and digital-platform teams. The analyst will translate business questions into data requirements and analytical products; integrate information from multiple source systems; establish consistent measures and data definitions; and create repeatable insight that improves prioritization, investment decisions, deployment planning, and performance management.

The ideal candidate combines business and financial judgment with strong technical analytics capabilities. Success requires the ability to understand how operating decisions affect cost, schedule, risk, and value; build the data products needed to evaluate those relationships; and communicate conclusions clearly to technical and executive audiences.

Key Responsibilities

Business Intelligence & Decision Products (25%)

• Design, build, and maintain Power BI dashboards, analytical models, and decision-support tools for Telco Engineering & Operations
• Translate leadership and operating questions into measurable key performance indicators, analytical logic, data requirements, and intuitive visualizations
• Develop drill-through analytics that connect executive indicators to programs, markets, gateway deployments, milestones, costs, vendors, risks, and underlying operational drivers
• Automate recurring analysis and reporting to reduce dependence on manually maintained spreadsheets and presentations

Data Integration & Analytical Modeling (25%)

• Integrate schedule, milestone, cost, risk, inventory, deployment, capacity, engineering, and operational data into reusable analytical datasets
• Develop and maintain dimensional and semantic data models that support consistent analysis across Telco programs and planning cycles
• Use SQL, Power Query, application programming interfaces (APIs), and other integration methods to transform source-system data into analysis-ready information
• Partner with Information Technology and Digital Platforms on governed integrations, scalable architecture, access, refresh, and production support

Financial & Operational Performance Analytics (20%)

• Connect financial and operational measures to explain cost, schedule, capacity, quality, and delivery-performance trade-offs
• Develop variance, trend, scenario, and root-cause analyses that identify performance drivers, emerging risks, and value-improvement opportunities
• Partner with Finance to reconcile actuals, forecasts, budgets, and operational drivers and provide transparent views of capital and operating performance
• Convert analytical findings into clear recommendations for prioritization, deployment sequencing, resource allocation, and corrective action

Program Delivery, Risk & Schedule Intelligence (15%)

• Integrate schedule and milestone data into analytical models that identify critical-path exposure, milestone variance, deployment dependencies, and delivery trends
• Develop analytics, reporting, and tooling requirements that provide visibility into risks, issues, dependencies, change activity, aging, ownership, and program impact
• Create analytical views of stage-gate readiness, change activity, delivery health, and cross-program dependencies using authoritative source data
• Support Program Delivery & Governance with scalable analytics while process ownership and source-record maintenance remain with the accountable delivery teams

Data Quality, Governance & Continuous Improvement (15%)

• Define and maintain common business logic, metric definitions, dimensional relationships, data lineage, ownership, and refresh expectations
• Implement automated data-quality, validation, and reconciliation controls and work with source owners to resolve issues at the origin
• Establish traceability from dashboards and analytical outputs to authoritative systems of record
• Prototype new analytical capabilities and transition scalable solutions into governed production environments

Qualifications

Education

• Bachelor's degree in Business Administration, Finance, Economics, Engineering, Information Systems, Data Analytics, or a related quantitative field
• Master of Business Administration (MBA) preferred, particularly with concentrations in finance, business analytics, operations, technology management, or strategy

Experience

• 4-7 years of experience in business intelligence, analytics, financial analysis, operations analysis, decision support, or a related role
• Experience designing and implementing analytical products that combine financial and operational information
• Experience supporting telecommunications, satellite, infrastructure, engineering, or other capital-intensive technology environments
• Experience partnering with business, finance, engineering, operations, and technical teams to move analytics from requirements into sustained use

Required Technical Expertise

• Advanced Power BI development, including DAX, Power Query, semantic modeling, drill-through design, row-level security, and scheduled refresh
• Strong SQL skills and experience transforming data from multiple operational and financial source systems
• Experience with dimensional data modeling, KPI design, data validation, reconciliation, lineage, and governance
• Advanced Microsoft Excel skills, including financial and operational modeling, scenario analysis, and complex data analysis
• Ability to interpret schedules, critical paths, milestones, cost performance, forecasts, risks, and operational metrics
• Ability to translate ambiguous business questions into analytical requirements, data models, measures, visualizations, and actionable recommendations
• Working knowledge of APIs, data integration patterns, automation, and production analytics support

Preferred Qualifications

• Experience with Python for data analysis, automation, or statistical modeling
• Experience with Salesforce, NetSuite or SuiteAnalytics, Jira, Smartsheet, SharePoint or Microsoft Lists, Microsoft Project, or Oracle Primavera P6
• Experience developing decision models for capital planning, deployment economics, investment prioritization, or operational performance
• Experience with Microsoft Fabric, Azure data services, Power Platform, or comparable cloud analytics platforms
• Experience with AI-assisted analytics, natural-language interfaces, or workflow automation

Business, Technical & Leadership Skills

• Financial acumen and the ability to connect operational performance with cost, capital efficiency, and business outcomes
• Systems thinking and the ability to understand relationships across deployment, engineering, finance, supply chain, and operations
• Strong analytical judgment, structured problem solving, and attention to data accuracy
• Clear communication of analytical findings, assumptions, limitations, trade-offs, and recommendations to technical and executive audiences
• Ability to work across functions, clarify ownership, and influence decisions without relying on direct authority

Technology Stack

• Power BI, DAX, Power Query, SQL, advanced Microsoft Excel, and Microsoft Power Platform
• Familiarity with Python and data integration through APIs, files, databases, and cloud analytics services
• Experience working with enterprise systems such as Salesforce, NetSuite or SuiteAnalytics, Jira, Smartsheet, SharePoint, Microsoft Project, or Oracle Primavera P6

Physical Requirements

• Based in Dallas, TX or Lanham, MD, with approximately 20% travel
• Ability to work in network operations centers, data centers, and technical testing facilities
• Coordination across global time zones for international vendor relationships and partner network integration

Benefits & Perks

At AST, we value our employees and offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with Company Match
• Company-Paid Short-Term Disability (STD) and Long-Term Disability (LTD) Insurance
• Company-Paid Life and Accidental Death & Dismemberment (AD&D) Insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) Options
• Employee Assistance Program (EAP)
• Voluntary Supplemental Benefits
• Paid Time Off (PTO) and Company Holidays
• Career Growth and Development Opportunities

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.