Chord Specialty Dental Partners
Multi-specialty DSO supporting pediatric care
Patient Services Representative
More locations: West Grove, PA, USA
About the job
- Motivation and willingness to learn on the job.
- Strong customer service skills and the ability to communicate well.
- A demonstrated desire to work with children in a pediatric setting.
- Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines.
- Provide welcoming, prompt, and respectful customer service to patients and families upon arrival and dismissal.
- Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office, records, reports, and correspondence organized.
- File and scan medical documents and office forms as directed.
- Verify patient demographic, health, pharmacy, and insurance information.
- Schedule and confirm patient appointments.
- Clean the front office work area and perform other maintenance assignments as directed.
- Experience working in the front desk area of a medical or dental practice.
About the company
Chord Specialty Dental Partners is a multi-specialty Dental Support Organization (DSO) that backs pediatric practices, orthodontic locations, and ambulatory surgery centers. It operates across more than 60 locations in six states, providing preventive, diagnostic imaging, and restorative dental care through its affiliated clinicians. Its product is essentially a comprehensive back-office and operational platform that handles financial management, human resources, business development, and other support services, while the dental teams focus on patient care. The company differentiates itself by its wide network of specialty practices, modern equipment and technology, and emphasis on enabling clinicians to deliver patient-centered care rather than juggling business tasks. Its goal is to improve the patient experience and access to dental care by offering robust business support to partner practices, while also growing as an organization and offering career opportunities for its team.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
West Chester, Pennsylvania
Founded
2017
Get referred to Chord Specialty Dental Partners
See people who can refer or advise you
Simplify's Take
What believers are saying
- Chord added Oak Tree Pediatric Dentistry in April 2026, extending its Southeast footprint.
- Dr. J Pediatric Dentistry joined in August 2025, adding three Indianapolis locations.
- Chord's 65+ practice network creates cross-referral density and purchasing leverage immediately.
What critics are saying
- A 2024 email breach exposed data on 173,430 people, fueling class actions in 2025.
- Chord still faces unresolved litigation from at least seven consolidated breach lawsuits.
- Its growth depends on specialty acquisitions; stalled deal flow would weaken scale economics quickly.
What makes Chord Specialty Dental Partners unique
- Chord supports 65+ partner practices across six states, spanning pediatrics, orthodontics, and surgery.
- Dr. Steven Melnic became Chief Clinical Officer in July 2024, strengthening specialty clinical leadership.
- Chord mixes DSO back-office scale with preserved clinical autonomy for affiliated practices.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401(k) Company Match
Paid Vacation
Paid Holidays
Employee Referral Bonus
Pet Insurance
Training Programs
Life Insurance
Disability Insurance
Company News
DFW Capital Pa is proud to have partnered with Children’s Dental Management in building the industry leading provider of high quality pediatric dental services.