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Wells Fargo

Diversified financial services: banking, lending, investments

Mortgage Retail Sales Consultant - Mortgage Loan Officer

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeBirmingham, AL, USANo salary listedIn-person

About the Job

Requirements

  • At least 2 years of Mortgage Retail Sales experience, or equivalent demonstrated through work experience, training, military experience, education.
  • SAFE registration is required at the time of employment, with ongoing compliance under the SAFE Mortgage Licensing Act of 2008 and related regulations.
  • Meet Consumer Financial Protection Bureau Loan Originator qualification requirements, including applicable financial responsibility, character, general financial fitness, and criminal background standards.
  • Meet ongoing regulatory requirements, including additional screening if necessary.
  • Ability to lift at least 20 pounds.
  • Reliable transportation.
  • Ability to work nights, weekends, and/or holidays as needed or scheduled.

Responsibilities

  • Solicit residential mortgages from various sources.
  • Produce high-quality, compliant loans and provide customer service.
  • Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources.
  • Maintain visibility for Wells Fargo Home Mortgage in the marketplace and stay informed about mortgage industry trends and developments in the assigned market.
  • Present recommendations for producing loans and exercise some independent judgment while developing understanding of and adherence to Mortgage Retail Sales policies, procedures, compliance requirements, and loan-generation practices.
  • Understand real estate appraisals, title reports, and real estate transactions.
  • Receive customer applications, quote rates and points, and complete follow-up activities through registration lock-in.
  • Analyze and offer mortgage loan products based on client needs.
  • Review and analyze low- to moderately complex financial and credit data, match customer needs with an appropriate loan program, and assess the level of risk.
  • Inform prospective and existing customers about Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures.
  • Maintain client satisfaction and quality through timely and proactive customer communication.
  • Pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements.
  • Meet applicable risk and compliance program obligations, including monitoring, risk identification and escalation, issue remediation, and sound risk decisions.

Desired Qualifications

  • Basic Microsoft Office skills.
  • Documented retail residential mortgage fundings during the past 12 months, referred primarily from established local external sources.
  • Mortgage industry experience.
  • Knowledge and understanding of sales prospecting and referral generation.
  • Experience developing and cultivating professional relationships.
  • Customer service experience.

About the Company

Wells Fargo

Diversified financial services: banking, lending, investments

Wells Fargo offers a broad set of financial services, including banking, mortgages, investing, credit cards, and wealth and business banking, to individuals, small businesses, and large corporations. Its products combine everyday banking with lending, investment products, and advisory services, accessible through branches, ATMs, and online or mobile platforms. The company earns mainly from interest on loans, banking fees, and commissions on investment products, supported by a large network and secure technology. Its goal is to help customers manage, preserve, and grow their money through trusted, accessible, and comprehensive financial solutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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