Sales Support Analyst
Posted on 2/8/2024
Veeva Systems

5,001-10,000 employees

Cloud computing services for pharmaceutical companies.
Company Overview
Veep's mission is to help R&D, quality, and regulatory teams eliminate inefficiencies and bring high-quality, safe, sustainable products to market without compromising quality. The company builds cloud-based tools for pharmaceutical research.

Company Stage

N/A

Total Funding

$224M

Founded

2007

Headquarters

Pleasanton, California

Growth & Insights
Headcount

6 month growth

3%

1 year growth

12%

2 year growth

45%
Locations
Columbus, OH, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Salesforce
PowerPoint/Keynote/Slides
CategoriesNew
Sales & Account Management
Product
Customer Success & Support
Requirements
  • University degree (BA, BSc, BBA) or equivalent work experience
  • 3+ years in a sales support or a customer support environment
  • Strong written and oral communication skills in English
  • Intermediate Excel Skills
  • Experience working in Salesforce or other CRM system
  • Strong organizational and time management skills, attention to detail
  • Must be highly self-motivated and able to work independently
Responsibilities
  • Build trusted relationships through direct communication with Veeva Sales, Finance, and Operations teams and with the Customer
  • Create and process subscription and renewals opportunities and quotes in a timely and accurate manner
  • Answer customer questions about the order process and provisioning status
  • Collect relevant documentation to close out opportunities
  • Daily navigation of Salesforce, including, but not limited to - creating opportunities, running reports, searching for current orders, and building quotes
  • Working on special projects as needed
  • Act with urgency, integrity, and a focus on the customer
Desired Qualifications
  • Enjoy solving problems. If you don’t know the answer, you’ll dig until you find it
  • SaaS experience
  • Experience with MS Office (PowerPoint, Word)
  • Experience with Google Suite (Docs, Sheets, Slides)