ALOM

Global supply chain management and 3PL

Business Systems Analyst

IT Project ManagementConfirmed live in the last 24 hours

Full-timeFremont, CA, USA$120k - $160k /yr

About the Job

Requirements

At least 7 years of experience in supply chain, logistics, or operations technology, including at least 3 years in program or project management.
In-depth functional knowledge of at least two enterprise resource planning, warehouse management system, order management system, or transportation management system platforms.
Practical familiarity with artificial intelligence and automation tools for business process improvement, including evaluating feasibility and return on investment.
Experience applying process engineering or continuous improvement methodologies such as Lean, Six Sigma, or business process reengineering to real workflows.
A proven track record leading complex, multi-stakeholder programs from initiation through go-live and stabilization.
Strong analytical skills and experience using data to drive operational decisions.
Excellent communication, stakeholder management, and executive presentation skills.
A bachelor's degree in Supply Chain Management, Operations, Engineering, Information Systems, or a related field.
Familiarity with electronic data interchange, application programming interface integrations, and supply chain analytics or business intelligence tools.

Responsibilities

Lead cross-functional programs across enterprise resource planning, warehouse management system, order management system, and transportation management system platforms to improve system integration, order-to-fulfillment efficiency, and operational visibility.
Serve as the link between customers and engineering teams by translating complex business requirements into scalable technology solutions.
Analyze end-to-end order and warehouse workflows, including order entry, allocation, receiving, put-away, picking, packing, shipping, and returns, to identify efficiency gains and automation opportunities.
Assess and apply artificial intelligence-enabled tooling and process engineering methods to re-engineer legacy workflows.
Support process development, documentation, resource management, implementation, testing, external communications, and end-user training and adoption across enterprise platforms and services.
Lead change management and training efforts for successful adoption of new systems and processes.
Develop program charters, roadmaps, timelines, and resource plans; track milestones and report status to stakeholders.
Manage risk, scope, and change control across multiple concurrent workstreams and drive design decisions to closure.
Create business documentation describing current-state and future-state process capabilities for stakeholder evaluation and decision-making.
Understand internal processes and system functionality to recommend optimization opportunities and implement process design changes.
Provide technical oversight across warehouse management and enterprise resource planning systems and dependent applications, including integration layers and emerging technologies.
Research processes, recommend products, and contribute to complex system designs across multiple applications.
Ensure clean data flow and process alignment across enterprise resource planning, warehouse management, order management, and transportation management platforms, especially across order lifecycle handoffs.
Liaise with external customers to understand requirements, onboard them to company systems and capabilities, and develop roadmaps for new or enhanced features.
Collaborate with partners and external software vendors to explore product options, monitor performance, and ensure business needs are met within project timelines.
Partner with IT and system integrators to translate business requirements into functional specifications for development and infrastructure projects.
Drive visibility, prioritization, planning, and delivery of engineering work, including backlog management, sprint and release planning, user acceptance testing, implementation oversight, and post-deployment support.
Apply process engineering and continuous improvement methods, including Lean, Six Sigma, and value stream mapping, to redesign workflows before adding new technology.
Develop training materials, support standard operating procedure and system topology documentation, and close gaps where undocumented tribal knowledge substitutes for documented process.

Desired Qualifications

Hands-on experience with all four platform types: enterprise resource planning, warehouse management systems, order management systems, and transportation management systems.
PMP, PgMP, and/or Six Sigma or Lean certification.
Experience leading system modernization or replatforming initiatives, including migrating legacy on-premises systems to cloud platforms.
A master's degree.
Experience with electronic data interchange, application programming interface integrations, and supply chain analytics or business intelligence tools.

Salary Range: 120000 to 160000 (Currency: USD) (Pay period: per-year-salary)

Are you a quality-focused professional who excels in driving accuracy and impeccable service in our fulfillment and manufacturing? Are you looking to be an integral part of a top-performing division within a technology-driven, growing organization that continuously invests in the training and development of its employees? If so, welcome to ALOM!

We are a global, high-volume, solutions-providing, and service-driven supply chain management company. Our award-winning leadership develops and implements highly optimized product delivery strategies for our customers, representing leading brands in the energy, technology, and medical industries. ALOM is an exciting company committed to equal opportunities for all people. Every minute of every day, our staff and systems have a positive impact on manufacturing, e-commerce, fulfillment, and logistics operations worldwide. To achieve this level of excellence, we demand that each team member delivers with excellence every single day.

ALOM is a destination for passionate, talented, and service-oriented professionals. We continually invest in our employees, reward bold thinking, promote teamwork, and focus on community engagement. Our inclusive culture is built on diversity, acceptance, respect, belongingness, and operational excellence. See your career grow in an environment where fresh ideas, results, and professional development are encouraged. Sound exciting?

Summary

Are you excited by the idea of shaping the future of technology‑enabled supply chains? As part of the Program Management Team at ALOM, you will drive strategic initiatives across ERP, WMS, OMS, and TMS platforms, connecting business needs, customer requirements, and engineering execution to deliver seamless, high‑compliance operations.

You will have the opportunity to:

Lead high‑impact, cross‑functional programs across ALOM’s core supply chain technology stack (ERP, WMS, OMS, TMS) that improve system integration, order‑to‑fulfillment efficiency, and operational visibility

Serve as an integral link between our customers and our engineering teams, translating complex business requirements into scalable technology solutions

Analyze end‑to‑end order and warehouse workflows (order entry, allocation, receiving, put‑away, picking, packing, shipping, returns) to identify efficiency gains and automation opportunities

Assess and apply AI‑enabled tooling and process engineering methods to re‑engineer legacy workflows — solving business problems rather than simply automating the status quo

Support the department through process development, documentation, resource management, implementation, testing, external communications, and end‑user training/adoption across enterprise platforms and services

Lead change management and training efforts so new systems and processes are successfully adopted across the organization

Here’s what you need to succeed in the role:

7+ years of experience in supply chain, logistics, or operations technology, with at least 3+ years in program/project management
In‑depth functional knowledge of at least two of the following: ERP, WMS, OMS, TMS systems (hands‑on experience with all four is strongly preferred)
Practical familiarity with AI/automation tools and how they apply to business process improvement, including the ability to evaluate feasibility and ROI
Experience applying process engineering or continuous improvement methodologies (Lean, Six Sigma, BPR) to real workflows
Proven track record leading complex, multi‑stakeholder programs from initiation through go‑live and stabilization
Strong analytical skills with experience using data to drive operational decisions
Excellent communication, stakeholder management, and executive presentation skills
Preferred: PMP, PgMP, and/or Six Sigma/Lean certification; experience leading system modernization or replatforming initiatives (e.g., migrating legacy on‑prem
Bachelor’s degree in Supply Chain Management, Operations, Engineering, Information Systems, or related field (Master’s a plus)
Systems to cloud platforms); familiarity with EDI, API integrations, and supply chain analytics/BI tools

You will be responsible for:

Developing program charters, roadmaps, timelines, and resource plans; tracking milestones and reporting status to stakeholders

Managing risk, scope, and change control across multiple concurrent workstreams; driving design decisions to closure rather than allowing projects to stall in open‑ended discussion

Creating clear, well‑organized business documentation outlining as‑is and to‑be process capabilities for stakeholder evaluation and decision‑making

Building a deep understanding of internal processes and functionality to recommend optimization opportunities and implement process design changes

Providing technical oversight across WMS/ERP systems and dependent applications, with an understanding of integration layers and awareness of emerging technologies

Performing research to scope processes, recommend products, and contribute to complex system designs across multiple applications

Ensuring clean data flow and process alignment across ERP, WMS, OMS, and TMS platforms, with particular attention to order lifecycle handoffs (order capture → allocation → warehouse execution → shipment)

Liaising with external customers to understand requirements, onboard them to ALOM systems/capabilities, and develop roadmaps for new or enhanced features

Collaborating with ALOM partners and external software vendors to explore product options, monitor performance, and ensure business needs are met within project timelines

Partnering with IT and system integrators to translate business requirements into functional specifications for development and infrastructure projects

Driving visibility, prioritization, planning, and delivery of work for the engineering team, including backlog management, sprint/release planning, UAT, implementation oversight, and post‑deployment support

Applying process engineering/continuous improvement methods (Lean, Six Sigma, value stream mapping) to redesign workflows before layering on new technology

Developing training materials, supporting SOP and system topology documentation, and closing gaps where “tribal knowledge” currently substitutes for documented process

We offer competitive salaries, benefits including health and welfare coverage, 401(k) match, and paid leaves. Bottom line: ALOM is a great place to work! We encourage you to submit your resume and be a part of a growing, firmly established, and success-driven company that values its staff.

About the Company

ALOM

Global supply chain management and 3PL

ALOM is a woman-owned global supply chain manager that handles order fulfillment, light contract manufacturing, third-party logistics (3PL), and value-added services for regulated, high-compliance industries. Founded in 1997 and based in Fremont, California, it operates from 20 locations worldwide and serves healthcare, technology, energy, utility, and financial companies. Its services help customers improve efficiency, scale complex programs, and reduce risk across the product lifecycle. ALOM maintains a sustainability and information-security framework with FDA registration, EcoVadis Silver rating, ISO 9001, ISO 13485, ISO 14001, and SOC 2 Type 2 certification, and it reports a 99.997% on-time shipping rate. Unlike competitors, it combines a global footprint, strict regulatory compliance, and a broad mix of logistics, manufacturing, and value-added services tailored to regulated industries, aiming to deliver reliable operations and lower risk for complex programs.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Fremont, CA
Founded: 1997

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