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H&M

Global fast-fashion retailer of affordable clothing

Department Manager

Retail Store ManagementPosted on Nov 9
Full-timeNancy, France€2.4k - €2.6k /moIn-person

About the Job

Requirements

  • Experience in retail management and operations.
  • Leadership skills and a commitment to coaching and developing teams while demonstrating company values and culture.
  • Expertise in planning, analyzing, and monitoring sales using customer-focused tools and reports.
  • Ability to manage statistics and work with numbers.
  • Flexibility, analytical ability, and a results-oriented approach.
  • Interest in fashion trends, merchandising, and competitor awareness to support sales.
  • Ability to communicate effectively, creatively, and with curiosity.

Responsibilities

  • Lead the team in delivering exceptional customer service and maintaining operational and visual standards while actively promoting and selling products.
  • Manage the department, analyze sales performance, identify commercial opportunities, set targets, and create action plans to optimize results, profits, and stock levels.
  • Manage team scheduling and oversee store opening and closing routines.
  • Recruit, onboard, and train the team while fostering an inclusive and collaborative culture that encourages development and innovation.
  • Monitor fashion trends, customer preferences, and the market to maintain a competitive advantage.
  • Represent the brand positively in all customer interactions.
  • Collaborate with the regional team and other stores to share ideas and achieve shared goals.

Desired Qualifications

  • Ability to inspire, support, and develop teams with integrity.
  • Ability to thrive in collaborative, fast-paced environments with a solution-oriented mindset.
  • Motivation to create exceptional customer experiences while promoting and growing sales.

About the Company

H&M

Global fast-fashion retailer of affordable clothing

H&M is a global fashion retailer that sells affordable, trendy clothing and accessories for men, women, teens, and children through both online and physical stores. The company works by maintaining a fast, efficient supply chain to bring runway-inspired styles to customers quickly and at competitive prices, supported by large-scale production and a broad global footprint. It differentiates itself with its extensive international reach, ability to offer a wide range of products for the whole family at low prices, and a focus on sustainability, including eco-friendly lines and recycling programs. The goal is to provide fashionable, quality apparel at accessible prices to a diverse customer base around the world while reducing environmental impact through responsible practices.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1947

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