OCN Monitor/Escort Lead Dispatcher

As the OCN Monitor/Escort Lead Dispatcher, under general oversight and guidance from the Site Manager (SM) and Assistant Site Manager (ASM), you will provide supervision of others and provide day-to-day task management.  May require detailed knowledge of local mission and site policies and SOPs.  Responsible for supervising day-to-day operations of a team up to 20 Escorts.  Uses experience and problem-solving skills to develop and improve processes, resolve conflicts, and ensures mission success. It is the Lead’s duty to (in coordination with the SM and ASM) maintain a safe workplace, to ensure that site policies are followed, quality standards are met, and tasks are completed on time. As the OCN Monitor Lead, you must demonstrate skill in these areas and emphasize experience in related positions and activities.  Perform other duties and responsibilities as assigned. Example: Vehicle control officer, In Country Liaison, etc…

ESSENTIAL JOB FUNCTIONS:

• Performs any duties assigned to support the mission.
• Have a thorough understanding of the duties and responsibilities of the Escorts.
• Ensure team of Escorts adequately execute monitoring of un-cleared personnel (LN/OCN) into areas and monitor personnel while performing work.  Make on-the-spot corrections as required.
• Ensure Escorts are properly verifying LNs/OCNs personnel are logged in and out all and personnel counts are performed before and after they perform duties.
• Provide general supervision of team to ensure work is completed for the day and the work zone has been purged by trained Force Protection military personnel and all LNs/OCNs have exited base and/or returned to camps.
• Ensures all local base escorting policies are followed by your Team.
• Provide training as required to ensure Escorts fully understand and comply with site policies and Escort responsibilities.
• Consistently deescalate issues through communication in a professional and prompt manner.
• Must be capable of working in a fast-paced multi-discipline team environment with the ability to managing competing priorities to achieve team goals.  Proven supervisory skills to include effective planning, organizing, directing and controlling with strong decision-making capabilities. Strong negotiation and conflict resolution skills to lead a team to consensus.  Excellent communication skills – verbal, written and listening.  Ability to interact with staff at all levels from LN/OCN to senior executives.
• Will use Land Mobile Radios, cell phones, laptop, and other devices to maintain contact and accountability of work activities.
• May have to work a multitude of shifts (nights, days, evenings)

EDUCATION & EXPERIENCE:

• Must have a High School Diploma or equivalent.
• Must have at least two (2) years of supervising ten or more personnel.
• Must have at least two (2) years of prior experience working overseas.

MINIMUM QUALIFICATIONS:

• US Citizenship
• Valid US Passport (preferred)
• Physical (hard copy) valid US Driver's License with clean driving report
• Must be able to meet all current USCENTCOM Deployment Policy Requirements, as outlined in the USCENTCOM APR 23 MOD EIGHTEEN TO USCENTCOM INDIVIDUAL AND INDIVIDUAL-UNIT DEPLOYMENT POLICY.
• Able to obtain and maintain a valid Residency Visa for Kuwait.
• Must be able to work in extreme environmental conditions including dust and high temperatures.
• Must be able to endure long hours, exposure to weather and hazardous conditions.

TRAVEL: 100%, Deployed Overseas

SECURITY CLEARANCE: NACI/Public Trust