Social & Community ServicesResidential & Direct Support
About the job
Requirements
A high-school diploma is required.
At least two years of experience in a social service or helping profession, or in security work, is required.
Ability to read and communicate effectively in writing is required.
Ability to respond calmly and appropriately to angry or aggressive behavior from residents is required.
Ability to work with diverse populations is required.
A Connecticut driver's license is required or applicable to the position; a public service license is preferred.
Some positions may require attaining a public service license.
Responsibilities
Provide overall supervision of residential clients and the residential building.
Maintain a safe, secure, and orderly environment.
Treat all residents with respect and common courtesy while maintaining appropriate conduct expectations.
Account for all residents through sign-out sheets, direct observations, and continuous direct supervision of activities within the building, grounds, and during off-grounds activities.
Account for the use of supplies, food, equipment, and other resources.
Take urine samples as indicated.
Make log notations and prepare required reports.
Supervise recreation periods.
Supervise sanitation activities and perform inspections.
Supervise all movement into and out of the facility.
Enforce all program rules consistently.
Inspect parcels for contraband and search individuals as needed.
Transport residents as required.
Supervise clients performing community service.
Issue incident reports and misconduct reports when needed.
Inform clients that they must complete their daily chores.
Work partial or full additional shifts when required to ensure continuous facility coverage.
Desired Qualifications
Good communication skills are preferred.
A public service license is preferred.
Description
Full-time, Union position
12am to 8am ; Monday thru Friday
$19.00 per hours; 40 hours per week
Provide overall supervision of residential clients and residential building
RESPONSIBILITIES:
Maintain a safe, secure and orderly environment
Treat all residents with respect and common courtesy while maintaining appropriate expectations regarding conduct
Account for all residents at all times through sign out sheets, direct observations/continuous direct supervision of activities within the building and grounds and during any off-grounds activity
Account for the use of all supplies, food, equipment, etc.
Take urine samples as indicated
Make all log notations and prepare all reports as necessary
Supervising recreation period
Supervise sanitation activities and perform inspections
Supervise all movement in and out of the facility
Enforce all program rules in a consistent manner
Inspect all parcels for contraband and search individuals as needed
Transport residents as required (some positions may require attaining public service license)
Supervise clients performing community service
Responsible for issuing Incident Reports and or Misconduct reports when needed.
Monitor will be responsible for informing clients to complete their daily chores
Monitors may be required to a mandate of a partial or full shift in addition to their regular hours to ensure for full coverage of the facility at all times.
Requirements
Education:
H.S. diploma
Experience:
Minimum two years experience in social service/helping profession or security work
Job Skills:
Reading/ effective written communication Ability to respond calmly and appropriately in response to angry or aggressive behavior from the residents
Good communication skills needed Ability to work with diverse populations
Licenses /certifications:
CT Drivers License and Public Service license preferred
Benefits Include:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) with matching contributions
Vacation Time
Personal Time
Sick Time
Holiday Pay
New Opportunities' mission is to improve the quality of life for economically disadvantaged individuals by providing the necessary resources to increase their standard of living, foster self-improvement, and maximize self-empowerment.
New Opportunities Inc. is the community action agency that serves Waterbury, Meriden, Torrington and 22 surrounding Connecticut towns. We offer a variety of social service programs designed to eliminate poverty and assist people in need.
Headquartered in Waterbury and the cities fourth largest employer, New Opportunities has additional offices in Meriden, Torrington, Danbury and Thomaston for the convenience of those they serve. Annually, more than 61,000 individuals benefit from programs offered at this agency, guided by the New Opportunities staff who helped them find the way to meet their needs.
In accordance with the mission of New Opportunities, the Agency aims to increase the self-sufficiency of its customers and support their move out of poverty toward a more middle-class lifestyle.
In 1964, the Agency incorporated as a private non-profit corporation in the State of Connecticut and is a tax-exempt 501 (c) (3) organization. With an annual budget for 2014 in excess of $41 million dollars, New Opportunities administers more than 50 social service programs targeted to the low-income, elderly and disabled communities.
While the range of programs is broad, they fall into one or more of the following categories: