Honor Health

Nonprofit healthcare system providing comprehensive care

Analyst – IT Applications-Epic Professional Billing

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeArizona, USANo salary listed

About the Job

Requirements

An associate degree or two years of work-related experience in Healthcare, Business, Information Systems, Computer Science, or a related field is required.
At least 3 years of healthcare, consulting, or IT-related experience demonstrating advanced understanding of standard tools, workflow processes, and concepts used in deploying and developing application software for healthcare business, clinical, or financial systems is required.
Certification for the assigned application must be obtained within the designated timeframe under policy.
Must be willing and able to travel to any or all HonorHealth and affiliated sites.
Must follow HonorHealth policies and procedures and comply with its Mission, Vision, and Values.

Responsibilities

Troubleshoot low- to moderate-complexity end-user issues, workflow problems, and enhancement requests for departmental users, medical staff, stakeholders, management, and leadership; contribute to technical and workflow root-cause analysis.
Analyze business operations in relation to design decisions, and prioritize and implement requested system changes.
Perform in-depth analyses, as needed, of workflows, data collection, report details, and other technical issues involving integrated applications, with minimal assistance.
Design, test, implement, and support files and systems within assigned products and scope, with minimal supervision.
Populate tables and databases for a domain with multiple owners, with some assistance from vendor and Information Technology staff.
Collaborate across teams to prevent negative impacts to customers and patients.
Maintain application-system build standards and database maintenance, including updates to master files, profiles, dictionaries, and other databases; assist with recommendations for standardized naming, numbering, and security conventions.
Communicate effectively in writing and orally across organizational levels and select the appropriate communication forum.
Develop working relationships across HonorHealth and with vendor application-support personnel.
Prioritize and manage individual workload with minimal assistance, and collaborate with team members to adjust priorities based on business needs.
Assist with change-management, project-management, and documentation policies and standards established by the Information Technology Department and Project Management Office for maintenance, requests, and new initiatives.
Lead low- to moderate-complexity projects as assigned.
Use the IT project-management toolset to complete initiatives successfully.
Follow established change-management procedures for testing, documenting, and communicating system changes.
Perform other duties as assigned.

Desired Qualifications

A bachelor's degree in Healthcare, Business, Information Systems, Computer Science, or a related field is preferred.
At least 5 years of healthcare, consulting, or IT-related experience demonstrating advanced understanding of standard tools, workflow processes, and concepts used in deploying and developing application software for healthcare business, clinical, or financial systems is preferred.
Epic certification, training, and/or certification in the assigned application is preferred, as applicable to the assigned team; certification or licensure for the clinical, revenue-cycle, or business unit supported by the primary application is also preferred.

Primary City/State:

Virtual Arizona

Category:

IT Systems Administration

Shift:

Day

Department:

IT Applications and Informatics



Monday-Friday, 8:00am-5:00pm

Great care starts with great people. (Like you.)

At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

Under the direction of Leadership, the IT Applications Analyst is responsible to empower our community through the continuous development, deployment, and support of vendor proprietary enterprise application software. The Application Analyst supports software that is necessary to run clinical, financial, or business systems within a large integrated health system. This position works on the analysis of existing and proposed vendor supplied software functionality to determine if the software conforms to current health system workflow processes. The Application Analyst is a high performing individual who collaborates with business operations to understand and define system requirements to develop innovative solutions meeting the customers' needs.
The Application Analyst is responsible to understand and conform to HonorHealth's project and change management methodologies and may be responsible for leading low to moderate complexity projects leveraging this framework. In addition, this position requires an on-call rotation facilitating off hour work functions in support of incidents, upgrades, patches, and project task fulfillment.

ESSENTIAL FUNCTIONS

Ability to troubleshoot low to moderate complexity end-user issues, workflow problems, and enhancement requests for departmental users, associated medical staff, key stakeholders, management and leadership. Contributes to technical and workflow root cause analysis.
Analyze business operations as they relate to design decisions and prioritize and implement requested changes to the system.
On an as needed basis, performs in-depth analyses of workflows, data collection, report details, and other technical issues associated with the use of integrated applications with minimal assistance.
Design, Test, Implement and support files/systems within assigned products and scope with minimal supervision.
Populates tables and databases, for a domain with multiple owners, with some assistance from Vendor and Information Technology staff.
Collaborates in an integrated approach to eliminate the potential for a negative impact to our customers and patients.
Responsible for maintaining set standards of application system build and database maintenance.
Including updates to master files, profiles, dictionaries, and other databases. Assists with recommendations for standardized naming, numbering and security conventions.
Demonstrates excellent interpersonal, organizational and communication skills.
Communicates effectively (written and oral) across all levels of the organization and has the ability to determine the appropriate forum for each method.
Develops effective working relationships across HonorHealth and with vendor applications support personnel.
Demonstrates the ability to prioritize and manage individual workload with minimal assistance.
Collaborates effectively with team members to adjust priorities based on business needs.
Must be willing and able to travel to any/all HonorHealth and affiliated sites.
Assists with the change management, project management, and documentation policies and standards, established by the Information Technology Department and Project Management Office for maintenance, requests and new initiatives.
May lead low to moderate complexity projects as assigned.
Understands and utilizes the IT Project Management toolset for the successful completion of initiatives.
Understands and follows established change management procedures for testing, documenting, and communicating system changes.
Performs other duties as assigned.
Complies with HonorHealth policies and procedures in addition to the Mission, Vision and Values.

EDUCATION

Associates or 2 years' work related experience Degree in Healthcare, Business, Information Systems (IS), Computer Science, or related field Required
Bachelors Degree in Healthcare, Business, Information Systems (IS), Computer Science, or related field Preferred

EXPERIENCE

3 years of Healthcare, consulting, or IT related experience that demonstrates an advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the deployment and development of application software necessary to run the healthcare systems business, clinical or financial systems. Required
5 years of Healthcare, consulting, or IT related experience that demonstrates an advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the deployment and development of application software necessary to run the healthcare systems business, clinical or financial systems. Preferred

LICENSE AND CERTIFICATIONS

Certification for assigned application should be obtained within designated timeframe per policy. Required
Epic Certification - Certificate, Training and/or certification in assigned application. Certification or licensure for clinical, revenue cycle, or business unit that primary application supports. Epic certification as applicable for assigned team. Preferred

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About the Company

Honor Health

Nonprofit healthcare system providing comprehensive care

Preparing company summary for Honor Health.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Scottsdale, AZ
Founded: 2013

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