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Lanes Group

24/7 drainage and utility maintenance contractor

Operations Coordinator

Business OperationsPosted on Nov 13
Full-timeBradford, UK£30k - £32k /yrIn-person

About the Job

Requirements

  • Previous experience in a coordination, administration, or operational support role.
  • Strong organisational skills and the ability to prioritise and manage multiple tasks effectively.
  • Excellent attention to detail and a high level of accuracy.
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
  • Ability to work independently and as part of a team.
  • A positive, proactive approach and willingness to learn and develop.

Responsibilities

  • Assist with coordinating and delivering daily operational activities to ensure smooth business operations.
  • Maintain accurate records, reports, databases, and operational documentation in line with company procedures.
  • Act as a key point of contact for internal departments, customers, suppliers, and external stakeholders.
  • Support implementation and monitoring of operational processes, ensuring tasks are completed efficiently and within agreed timescales.
  • Provide administrative support to operational teams, including preparing reports, tracking actions, and updating systems.
  • Assist with organising resources, equipment, and materials required to support operational activities.
  • Support compliance with company policies, procedures, and relevant industry regulations.
  • Compile and distribute operational reports, highlighting progress, key metrics, and areas requiring attention.
  • Identify operational challenges and support implementation of effective solutions.
  • Contribute to improving processes and systems to enhance operational efficiency and service delivery.
  • Act as a role model, shape the learning agenda, and influence change.
  • Anticipate learning needs and adjust quickly to changing operational contexts.
  • Support the development of others through coaching and structured development plans.
  • Inspire and motivate learners and build trust and credibility.
  • Ensure learning is aligned to safety and compliance standards.
  • Remain positive and constructive, adhere to company policies, communicate facts openly, deliver on commitments, and bring productivity or systems-improvement ideas to management or colleagues.

About the Company

Lanes Group

24/7 drainage and utility maintenance contractor

Lanes Group provides specialist drainage, utility, and asset maintenance services across the UK, available 24/7 for water utilities, rail, highways, energy, construction, and commercial properties. Its work includes emergency drain unblocking, CCTV drainage surveys, sewer cleaning and repair, trenchless (no-dig) sewer rehabilitation, and civil engineering for rail and tram networks, delivered through multiple divisions under long-term contracts with operators like Thames Water. The company stands out as the UK's largest independent drainage contractor with extensive geographic reach and a track record of major projects, supported by investments in safety, training, and technology such as CCTV inspection and VR training. Its goal is to grow its portfolio of long-term contracts and expand into adjacent areas like telecoms and renewable energy, using technology and strong safety practices to become the preferred partner for drainage and asset maintenance in the UK.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Leeds, United Kingdom
Founded
1992

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