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Carrier Global

HVAC, refrigeration, and fire and security solutions

Integrated Business Planning Change Enablement & Reporting Lead

Program ManagementConfirmed live in the last 24 hours
Full-timePalm Beach Gardens, FL, USA

About the Job

Requirements

  • A bachelor's degree is required.
  • At least 8 years of experience driving change management strategies across complex transformation programs is required.
  • At least 6 years of experience leading large-scale, cross-functional business processes and technology transformations is required.
  • Knowledge of organizational change management methodologies, change impact assessment, readiness assessment, communications planning, resistance management, and adoption measurement and analytics is required.
  • Experience integrating programs with PMO, Digital/IT, Data, Testing, and Deployment teams is required.

Responsibilities

  • Drive adoption and continuous improvement of Integrated Business Planning processes across business units, with a focus on Kinaxis and other software-as-a-service solutions such as SAP HANA and LeanDNA.
  • Lead change impact assessments, stakeholder analysis, and adoption planning.
  • Support development and deployment of standardized Integrated Business Planning workflows, governance, and best practices.
  • Drive organizational readiness and behavioral adoption of new capabilities.
  • Measure and improve adoption through defined metrics and feedback mechanisms.
  • Define learning and capability-building strategies supporting planning transformation.
  • Develop training frameworks, curriculum, job aids, and learning materials.
  • Coordinate and facilitate training programs, workshops, and knowledge-sharing sessions.
  • Measure training effectiveness and user proficiency.
  • Develop executive and end-user communications to support transformation initiatives.
  • Create leadership presentations, updates, newsletters, and awareness campaigns.
  • Partner with business leaders to ensure alignment and engagement across stakeholders.
  • Coach leaders on their role in driving successful change.
  • Own transformation reporting, scorecards, adoption key performance indicators, and executive dashboards.
  • Coordinate leadership reviews, steering committees, and governance meetings.
  • Track initiative progress, risks, decisions, dependencies, and action items.
  • Provide concise executive summaries and recommendations to leadership.
  • Lead development and maintenance of inventory performance reporting and executive dashboards.
  • Establish standardized key performance indicators supporting inventory optimization, materials management, and planning effectiveness.
  • Deliver executive-level reporting on inventory health, working capital, service levels, excess and obsolete inventory, and planning performance.
  • Identify trends, risks, and opportunities through data analysis and provide actionable recommendations.
  • Drive reporting consistency across businesses and regions.
  • Support overall planning transformation operating cadence and strategic priorities.
  • Coordinate cross-functional activities and ensure alignment across initiatives.
  • Facilitate action tracking, follow-up, and decision management.
  • Maintain visibility into transformation performance and business outcomes.
  • Define and monitor adoption metrics for planning processes, reports, dashboards, and digital solutions.
  • Track realization of inventory and planning performance improvements.
  • Identify barriers to adoption and develop mitigation plans.
  • Capture lessons learned and drive continuous improvement.

Desired Qualifications

  • A master's degree in Business, Supply Chain, Organizational Development, Communications, Human Resources, or Operations is preferred.
  • Prosci, CCMP, or equivalent change management certification is preferred.
  • PMP, CSCP, CPIM, or a related project or supply chain certification is preferred.
  • Experience with supply chain planning transformations, including SIOP/IBP, demand planning, supply planning, or inventory management, is preferred.
  • Experience with enterprise planning platforms such as Kinaxis, SAP IBP, Oracle, or similar tools is preferred.

About the Company

Carrier Global

HVAC, refrigeration, and fire and security solutions

Carrier Global provides intelligent climate and energy solutions for residential, commercial, and industrial sectors, including HVAC, refrigeration, and fire and security systems. It sells equipment and related services and is transitioning from a hardware maker to a digital solutions provider that uses building automation and energy management. The company differentiates itself through a global footprint, a broad product portfolio, and a strategy of digital transformation supported by selective acquisitions while shedding non-core assets. Its goal is to help customers improve building efficiency, reliability, and safety by integrating physical equipment with digital technologies.

Company size
10,001+
Company stage
IPO
Headquarters
Palm Beach Gardens, FL
Founded
2003

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