Full-Time

Associate Manager

Autonomy Technical Support

Confirmed live in the last 24 hours

DoorDash

DoorDash

10,001+ employees

On-demand food delivery service

Food & Agriculture
Consumer Software

Compensation Overview

$67.2k - $113kAnnually

+ Equity Grants

Junior, Mid

Company Historically Provides H1B Sponsorship

San Francisco, CA, USA + 1 more

More locations: Oakland, CA, USA

This role will be 100% in-office.

Category
IT Support
IT & Security
Required Skills
Git
JIRA
Linux/Unix
Requirements
  • Comfortable with Linux command line, GitHub and Jira
  • Experience debugging and troubleshooting complex technical problems in fast paced environment
  • Prior experience with autonomous vehicles and/or robotics
  • Excellent written and verbal communication skills and attention to details
  • Willing to work flexible hours including weekends
  • You are genuinely curious about how things work (or why they don’t)
Responsibilities
  • Act as primary contact for all software and hardware issues encountered during autonomy operations and testing
  • Perform initial debugging and troubleshooting to capture pertinent details to identify issue and implement resolution and mitigation steps
  • Report anomalies, bugs and faults with necessary information to facilitate timely and accurate Engineering investigation and resolution
  • Create and maintain resolution steps documentation and knowledge base

DoorDash connects customers with local and national restaurants for on-demand food delivery, primarily in the United States, Canada, and Australia. The platform allows users to browse menus and place orders, which are then delivered by drivers known as "Dashers." DoorDash stands out by utilizing technology to create a three-sided marketplace that benefits customers, restaurants, and Dashers, generating revenue through commission and delivery fees. The company's goal is to be a leading player in the food delivery market while enhancing the user experience.

Company Stage

Series H

Total Funding

$2.5B

Headquarters

San Francisco, California

Founded

2013

Growth & Insights
Headcount

6 month growth

3%

1 year growth

15%

2 year growth

30%
Simplify Jobs

Simplify's Take

What believers are saying

  • DoorDash's continuous innovation, such as the introduction of alcohol delivery in new markets, opens up additional revenue opportunities.
  • The company's strong market presence and brand recognition make it a stable and attractive employer in the competitive gig economy.
  • Strategic partnerships and promotions, like those with McDonald's and Cold Stone Creamery, provide employees with unique opportunities to work on high-visibility projects.

What critics are saying

  • The highly competitive food delivery market requires constant innovation to maintain market share, posing a risk of falling behind.
  • Regulatory changes, such as those affecting gig economy workers' rights, could impact DoorDash's operational model and profitability.

What makes DoorDash unique

  • DoorDash's three-sided marketplace model effectively balances the needs of customers, restaurants, and delivery drivers, setting it apart from competitors who may focus on only one or two of these groups.
  • The company's strategic expansion into alcohol delivery and international markets like Canada and Australia diversifies its revenue streams and reduces dependency on the U.S. market.
  • DoorDash's user-friendly platform and innovative membership programs like DashPass enhance customer loyalty and engagement, distinguishing it from other food delivery services.

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Benefits

Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.

Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.

Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.

Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.