Full-Time

Associate Manager

Autonomy Technical Support

Posted on 9/20/2024

DoorDash

DoorDash

10,001+ employees

On-demand food delivery service

Food & Agriculture
Consumer Software

Compensation Overview

$67.2k - $113kAnnually

+ Equity Grants

Junior, Mid

Company Historically Provides H1B Sponsorship

San Francisco, CA, USA + 1 more

More locations: Oakland, CA, USA

This role will be 100% in-office.

Category
IT Support
IT & Security
Required Skills
Git
JIRA
Linux/Unix
Requirements
  • Comfortable with Linux command line, GitHub and Jira
  • Experience debugging and troubleshooting complex technical problems in fast paced environment
  • Prior experience with autonomous vehicles and/or robotics
  • Excellent written and verbal communication skills and attention to details
  • Willing to work flexible hours including weekends
  • You are genuinely curious about how things work (or why they don’t)
Responsibilities
  • Act as primary contact for all software and hardware issues encountered during autonomy operations and testing
  • Perform initial debugging and troubleshooting to capture pertinent details to identify issue and implement resolution and mitigation steps
  • Report anomalies, bugs and faults with necessary information to facilitate timely and accurate Engineering investigation and resolution
  • Create and maintain resolution steps documentation and knowledge base

DoorDash connects customers with local and national restaurants for on-demand food delivery, primarily in the United States, Canada, and Australia. The platform allows users to browse menus and place orders, which are delivered by drivers known as "Dashers." DoorDash's business model includes charging restaurants a commission and customers delivery and service fees, making it distinct in its three-sided marketplace approach. The company's goal is to lead the food delivery market by enhancing user experience and expanding its services.

Company Stage

IPO

Total Funding

$2.4B

Headquarters

San Francisco, California

Founded

2013

Growth & Insights
Headcount

6 month growth

6%

1 year growth

20%

2 year growth

31%
Simplify Jobs

Simplify's Take

What believers are saying

  • Expansion into non-food categories diversifies DoorDash's market presence.
  • Partnership with Age Well enhances DoorDash's community service reputation.
  • Adding new grocery chains increases DoorDash's share in the online grocery market.

What critics are saying

  • Rising operational costs could impact DoorDash's profitability.
  • Increased competition from Uber Eats and Grubhub threatens DoorDash's market position.
  • Potential regulatory challenges may affect delivery driver classification and compensation.

What makes DoorDash unique

  • DoorDash's partnership with David's Bridal expands its reach beyond food delivery.
  • Advanced machine learning enhances DoorDash's platform security and user trust.
  • DoorDash's collaboration with InComm Payments boosts its in-app gift card experience.

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Benefits

Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.

Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.

Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.

Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.

INACTIVE