Global Product Manager - Sustainable Seafood Certification

Job Description

ROLE PURPOSE

The Global Product Manager, MSC/ASC ensures that the certification services related to the MSC/ASC Chain of Custody and ASC Farm are successful and have long-term viability. The main responsibilities and purpose of this role are :

• To have overall responsibility for the successful management of the schemes ensuring the global operation is efficient and meets the expectations of SGS markets (affiliates), external clients, scheme owners and accreditation bodies.
• To ensure global internal and external KPIs are met, and all relevant approvals and accreditations are maintained to safeguard the SGS business and reputation.
• To provide overall commercial strategy and go-to-market (GTM) guidance for affiliates to facilitate product growth in key countries and regions.
• Digital mindset to track competitors' products, research and monitor market trends and to help improve the efficiency of the global MSC/ASC growth strategy.

MAIN RESPONSIBILITES

Operational:

• To manage the Global MSC/ASC team in multiple locations effectively to ensure the team remains competent, motivated and efficient.
• Maintain full knowledge and understanding of SGS IT systems, procedures and external approval criteria to conduct audit report reviews and allow efficient management of technical review and certification decision process.
• Develop relevant internal and external KPIs and monitor them to facilitate decision-making and drive continuous improvement.
• Ensure all relevant accreditations and approvals are adhered to, to safeguard the SGS business and brand reputation.
• Manage the launch of new MSC/ASC schemes and revisions.
• Manage the costs and expenses of department effectively to contribute to the overall achievement of the department’s P&L targets.
• Carry out performance review appraisals for team and lead recruitment activity as necessary.

Technical:

• Act as the MSC/ASC technical expert for the global network and effectively convey key messages to stakeholders at all levels within the network demonstrating pragmatism whilst maintaining the integrity of the scheme.
• To achieve and maintain all required accreditations for MSC/ASC and maintain an accurate and up to date knowledge of the product regulatory evolution.
• Develop and maintain trusted relationships with the MSC/ASC Scheme technical management
• Communicate and interact effectively with other Product Managers for globally managed food schemes to evaluate opportunities for development and synergies.
• Actively participate in relevant scheme owner committees or working groups to ensure SGS maintains influence and exposure in the area.

Commercial:

• Develop and maintain trusted relationships with senior leadership of MSC/ASC.
• Provide subject matter expertise to the Global Food Team, International Sales and Global Key Account Managers as needed.
• In line with the segment strategy, provide business plan for the growth of the product in key countries and regions.
• Alignment with Marketing function in the development of the relevant specific marketing materials to support business growth.
• Contribute to the achievement of the overall objectives of the Food Assurance business.

General:

• At all times, behave in accordance with the Company’s Code of Integrity & Professional Conduct.
• At all times, adopt a safe behavior by exercising due regard for the health and safety of employees and clients, in line with policies and procedures.
• This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job.

The role reports to the Global Food Certification Manager

Qualifications

PROFILE

• Extensive knowledge and experience of the MSC/ASC Seafood Certification certification business and relevant regulations.
• Ability to combine technical credibility with relationship management and commercial awareness.

REQUIRED SKILLS & COMPETENCIES

• Excellent understanding of food Aquaculture and quality systems in a certification and auditing context.
• Background from Certified Body is a must have.
• Digital mindset with experience of compliance, food safety and regulatory intelligence platforms.
• Pragmatic, with proven analytical and problem-solving skills.
• Strong team leadership and people management skills.
• Business / commercial acumen to support go-to-market (GTM) strategies.
• Pragmatic with ability to think outside the box.
• Excellent verbal, presentation and technical writing skills.
• Strong interpersonal and communication skills with an ability to build trusted relationships at all levels within and outside the organization.
• Attention to detail with ability to multi-task effectively, work under pressure.
• Ability to manage conflicting priorities across multiple countries or projects.
• Fluent in the English language.
• Proficient in Microsoft 365 (Word, Excel, PowerPoint and Outlook).
• Experience with Copilot 365 and/or similar AI‑powered productivity and decision‑support tools.

DESIRABLE SKILLS & COMPETENCIES

• Lead auditor level (including the required food processing industry experience) qualification in specific product.
• People management and managing or working with remote teams.
• Extensive audit experience includes commercial proposal preparation (including extensive experience in multi-site proposals and Integrated Audit proposals).
• Responsibility for maintaining accreditation against ISO 17065.
• Work experience within a large multinational company and managing communication within a large network.

Please note that this is a fully remote role, and we welcome candidates based across Europe who have a valid right to work in their country of residence. Please apply with your CV in English.

Additional Information

Why SGS?

• Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry.
• Flexible schedule and hybrid/remote model.
• SGS university and Campus for continuos learning options.
• Multinational environment where you will work with colleagues from multiple continents.
• Benefits platform.

Join Us: At SGS we believe in innovation, collaboration, and continuous improvement.  We offer a supportive and inclusive work environment that encourages professional growth and personal development.