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Advocate Health

Healthcare provider delivering equitable, cost-effective care

Social Worker - Community Palliative Care

Case Management & AdvocacyPosted on Nov 12
Full-timeCharlotte, NC, USA$30.70 - $46.05

About the Job

Requirements

  • A Master's degree in Social Work from a Council on Social Work Education-accredited program is required.
  • At least one year of professional experience in a hospital or health-related setting is preferred.
  • Expertise with data management tools is required.
  • Adherence to the National Association of Social Workers Code of Ethics is required.
  • If working in South Carolina, the employee must meet and maintain the state's license requirements.
  • Frequent verbal and written communication in English is required.
  • The employee must have intact sight and hearing, with or without assistive devices, and be able to move independently between locations.
  • The role involves extensive walking, prolonged sitting while reviewing records and documenting, repetitive wrist motion, and occasional lifting of 10–20 pounds.

Responsibilities

  • Interview patients and their social support systems to complete psychosocial evaluations.
  • Provide counseling, support, and education to patients and their social support systems, assisting them in coping with stress related to hospitalization, disability, and chronic or terminal illness.
  • Collaborate with patients, their support systems, and the multidisciplinary team to establish and implement a plan of care addressing identified psychosocial needs.
  • Serve as a resource to hospital staff and physicians on emotional, social, and psychosocial aspects of illness and their effects on patients' support systems; help the multidisciplinary team integrate these aspects into care plans.
  • Intervene in crisis situations by applying crisis intervention theory and skills appropriately and effectively.
  • Complete psychosocial assessments for designated patients and their support systems concerning post-hospital care.
  • Work with the Clinical Care Management team to assess and evaluate patients and their support systems for appropriate levels of care or environments across the continuum.
  • Participate in multidisciplinary care-planning meetings.
  • Maintain current knowledge of community agencies and resources available for social, emotional, or financial assistance.
  • Provide patients and their social support systems with information and education about community resources and appropriate post-hospital care options, in collaboration with the Clinical Care Management team; refer patients to community agencies as needed.
  • Report suspected child or adult abuse, neglect, or exploitation, and serve as liaison among the hospital, patients and their support systems, and the Department of Social Services during evaluation or investigation.
  • Identify and record clinical, psychosocial, and financial barriers to smooth transitions across the healthcare continuum and assist in identifying and facilitating system improvements.
  • Work with Clinical Care Management leadership to identify problems, recommend solutions, and work toward resolution.
  • Develop and maintain accurate case records for each referred patient and document in the medical record according to departmental standards.

Desired Qualifications

  • A Licensed Clinical Social Worker (LCSW) credential is preferred.

About the Company

Advocate Health

Healthcare provider delivering equitable, cost-effective care

Advocate Health runs a multi-state healthcare system that provides care through a network of hospitals, clinics, and affiliated services. It aims to help people live well by delivering equitable care for all in its communities, using its combined strength and expertise to improve health outcomes while lowering costs. The organization operates across seven states (Alabama, Georgia, Illinois, Michigan, North Carolina, South Carolina, and Wisconsin) with strong bases in Chicago and Milwaukee, and focuses on coordinating care, expanding access, and reducing waste to deliver value to patients. Its goal is to offer consistent, high-quality care that is more affordable by emphasizing equity, prevention, and efficient care delivery within a regional network.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
2022

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