AdvisaCare

Intake Coordinator

Clinical Support & Patient AdministrationPosted on Nov 11

Full-timeEast Lansing, MI, USANo salary listed

About the Job

Requirements

Knowledge of Medicare.
Knowledge of insurance websites such as Web Denis.
Knowledge of Kinnser Agency Manager is preferred.
A high school diploma or GED is required.
At least one year of experience in insurance verification, insurance authorization, or medical billing is required.
The individual must be able to perform each essential duty satisfactorily.
Attention to detail and a conscientious approach are required.
Patience, flexibility, and a cooperative attitude are required.
Effective verbal and written communication skills with internal and external contacts are required.

Responsibilities

Obtain detailed and accurate benefit information from insurance companies using websites or phone.
Validate and document payer information, such as patient name and date of birth, in the Kinnser system.
Document benefit information, including deductibles and out-of-pocket maximums, in the patient’s chart.
Obtain start-of-care authorization for managed care cases that do not require clinical documentation.
Verify all pre-operative patients before scheduled surgery.
Monitor the task flow screen daily and continuously for insurance issues, including verifying Medicare eligibility, completing insurance verification, reviewing eligibility alerts, obtaining initial authorization, and re-verifying insurance at recertification and resumption of care.
Monitor orders that need to be sent to physicians and follow up with physician offices as necessary.
Assist the intake department, discharge planners, and referral sources with contracted insurance issues and patient placement.
Contact physician offices or patients to obtain information or clarify benefits.
Schedule clinical staff after insurance verification and authorization are obtained.
Assist the billing department with various billing duties.

Desired Qualifications

Knowledge of Kinnser Agency Manager.

Intake Coordinator

AdvisaCare · East Lansing, United States · Full-time · Posted 2026-11-11

Workplace: on_site

Department: Administrative

Description

What’s your purpose? Wonder how AdvisaCare fits with your career goals? Apply today and let’s explore how we can support you in achieving your goals!

Advisacare Home Health and Hospice is currently accepting resumes for a Full-time Intake Specialist to join our team at our Lansing location!

The Intake Specialist is responsible for ensuring that benefit information, initial authorization and patient liability are obtained prior to the clinical staff starting care. This position also includes scheduling of clinical staff and tracking orders and other pertinent documentation from physicians/ referral sources. Utilization of Kinnser Agency Manager as EMR platform.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for obtaining detailed and accurate benefit information using websites or phone for all insurance companies.
Validate and document all payor information such as patient name, DOB etc .in the Kinnser system.
Clearly document benefit information such as deductibles and out of pocket maximums in the patient’s chart.
Obtain start of care authorization for managed care cases not requiring clinical documentation.
Verification of all pre-operative patients prior to scheduled surgery.
Daily/continuous monitoring of task flow screen related to all insurance issues including, but not limited to the following: verify Medicare eligibility, complete insurance verification, review eligibility alerts, obtain initial authorization, re-verify insurance at recertification and resumption of care.
Daily/ continuous monitoring of orders needing sent to physicians and follow-up with physician offices as necessary.
Assist intake department, discharge planners and referral sources with contracted insurance issues and patient placement.
Responsible for contacting physician offices or patients for information or to clarify benefit.
Scheduling clinical staff once insurance has been verified/ authorization obtained.
Assist billing department with various billing duties.
Ability to think critically and act independently

**This Position is Full-Time**

Requirements

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Knowledge of Medicare
Knowledge of insurance websites such as Web Denis, etc.
Knowledge of Kinnser Agency Manager is preferred
Conscientious with attention to detail
Demonstrates patience, flexibility and cooperative attitude
Effective verbal and written communication skills with others both internally and externally

EDUCATION/EXPERIENCE

High school diploma or GED
Minimum of one (1) year insurance verification, insurance authorization or medical billing experience.

Benefits

We offer medical/dental/vision benefits, 401K Plan, as well as vacation/sick time and paid holidays.

We want to be your first choice of employer! Join the AdvisaCare family and let's make a difference together!

Apply

Apply at AdvisaCare

About the Company

AdvisaCare

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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