CareSource

Member-first health plan: Marketplace, Medicare, Medicaid

Licensed Practical Nurse

Nursing & Frontline Patient CareConfirmed live in the last 24 hours

Full-timeSpringfield, MA, USAIn-person

About the Job

Requirements

A current LPN license to practice in Massachusetts is required.
Current CPR certification is required.
A high school diploma, GED, or equivalent experience is required.
At least two years of clinical experience is required.
Willingness to learn and use telehealth technologies, including video and chat, when appropriate, is required.
The position requires the ability to stand regularly; use hands to handle or feel; reach with hands and arms; and talk or hear.
The position requires the ability to walk, sit, and stoop, kneel, crouch, or crawl occasionally.
The position requires frequently lifting or moving up to 10 pounds and occasionally lifting or moving more than 100 pounds.
Close vision, distance vision, and the ability to adjust focus are required.
Annual influenza vaccination and proof of vaccination during the designated influenza season are required as a condition of continued employment.

Responsibilities

Manage patient flow through the clinic; obtain clinical information, including patient complaints and health histories, and measure vital signs; prepare patients for examinations; implement treatment plans and therapies; and support coordination of members’ care.
Assist patients before and after examinations, including dressing and undressing, positioning, and transfers, which may involve using a lift.
Take and document patient histories and standardized screening assessments such as PHQ-9.
Perform phlebotomy, administer immunizations, obtain specimen samples, and process laboratory samples for pickup.
Assess patients’ health needs under the supervision of the primary registered nurse.
Establish plans of care jointly with the medical doctor, primary care nurse, patient, and family.
Observe patients, chart and report changes in their conditions, such as adverse reactions to medication or treatment, and take necessary action.
Administer prescribed medications and record the times and amounts in patients’ charts.
Measure and record patients’ vital signs as required.
Provide basic patient care and treatments, including wound care and other required treatments.
Work with the healthcare team to assess patient needs, plan and modify care, and implement interventions.
Participate in medical supply inventory management and ordering.
Restock examination rooms and monitor supplies and medications for expiration, prioritizing use and disposal.
Coordinate with vendors for deliveries, laboratory pickups, and laundry and biohazard pickups.
Perform administrative patient-care functions, including follow-up calls and appointment scheduling; help schedule routine and urgent appointments; assist with preauthorization forms, prescription renewals, and other clinician-requested forms; and fax information to appropriate sources.
Collaborate with registered nurses on cases to support quality patient care.
Document care accurately and promptly according to company standards.
Work with care teams and practice or medical assistant staff to ensure patient-care needs are met.
Attend staff meetings and contribute to identifying and resolving problems.
Stay current with changes by attending meetings and completing required online and in-person training.
Provide clinically appropriate care and care-management services to members using telehealth technologies such as video and chat.
Observe, report, and enhance patient and employee safety as part of continuous improvement, learning, and member experience efforts.

Position Summary

Provides support in a clinic setting by managing patient flow through the clinic, obtaining pertinent clinical information including the patient’s complaint, health history, and measurement of vital signs, preparing the patient for examination, and implementing patient treatment plans and therapies. Supports the care team in the overall coordination of the member’s care.

Essential Duties & Responsibilities

Assisting patients before and after examination, including dressing and undressing, and positioning and transfers, which may include the use of a lift
Take and document patient history, and document standardized screening assessments such as a PHQ9.
Performing phlebotomy, giving immunizations, obtaining specimen samples, and processing labs for pick up
Assesses the health needs of patients under the supervision of the primary registered nurse.
Establishes plan of care jointly with medical doctor, primary care nurse, patient, and family.
Observes patients, charts and reports changes in patients' conditions, such as adverse reactions to medication or treatment and takes any necessary action.
Administers prescribed medications, and notes times and amounts on patients' charts.
Measures and records patients' vital signs as required.
Provides basic patient care and treatments, such as wound care and other treatments as required.
Works as part of a health care team to assess patient needs, plan and modify care and implement interventions.
Participates in medical supply inventory management and ordering
Restocks supplies in exam room and monitors expiring supplies and medications for prioritized use and disposal
Interacts with vendors for receipt of deliveries, lab pick up, and laundry and biohazard pick up.
Participates in administrative patient care functions including follow-up phone calls and scheduling of appointments. Assists in scheduling patients for routine and/or urgent appointments. Assists in the completion of preauthorization forms, prescription renewals or other forms requested by clinicians. Faxes information to appropriated sources.
Collaborates with Registered Nurse on all cases to ensure delivery of quality patient care.
Assures accurate and timely documentation of care per company standards.
Works cooperatively with care teams and practice/medical assistant staff to ensure that all patient care needs are met.
Attends and participates in staff meetings and contributes to problem identification and resolution.
Keeps abreast of all changes by attending meetings and completing required online and in person trainings.
Provide clinical care to members via telehealth technologies (video, chat, etc.) for a clinically appropriate clinical care and care management services.
Have a commitment to observing, reporting, and enhancing patient and employee safety as part of an overall emphasis on continuous improvement, learning, and member experience in the organization.

Working Conditions

Standard office conditions.

Required

Education

High School Diploma, GED or equivalent experience

Licensing

Must hold current LPN License to practice in Massachusetts
Current CPR Certification

Experience

Minimum of 2 years clinical experience
Willing to learn and utilize telehealth technologies (video, chat, etc.), when appropriate, for a variety of clinical care and care management services

Knowledge, Skills & Abilities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job;
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms; and talk or hear
The employee is occasionally required to walk; sit; and stoop, kneel, crouch, or crawl
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 100 pounds
Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus

Licensure and Certification:

To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 – March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified.
CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process.

Compensation Range:

$56,900.00 - $91,200.00

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Hourly

Organization Level Competencies

Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

#LI-PB1Brand=Commonwealth Care Alliance

About the Company

CareSource

Member-first health plan: Marketplace, Medicare, Medicaid

CareSource provides health coverage to more than 2 million members, offering Marketplace plans as well as Medicare and Medicaid products. Its core service is delivering health insurance and related care to individuals and communities through a member-first approach, aiming to improve health and well-being over time. The company operates with a focus on affordable, accessible coverage and care coordination across states, guided by its mission to place people over profits rather than simply selling plans. Key differentiators include a long history (30+ years), a national footprint with 4,500+ employees, and an emphasis on serving members’ needs and languages while promoting equal opportunity employment. The overarching goal is to help members live healthier lives by providing comprehensive coverage and support.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Dayton, OH
Founded: 1989

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