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PENN Entertainment

Operates casinos, racetracks, and online betting

HR Generalist

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeBaton Rouge, LA, USAIn-person

About the Job

Requirements

  • A bachelor's degree in Business Administration, Human Resources, or another relevant degree, or an equivalent combination of education and experience.
  • At least 21 years of age.
  • Proficient computer skills, including Microsoft Office software: Word, PowerPoint, Excel, and Outlook.
  • Knowledge of state, local, and federal labor laws and regulations related to human resources.
  • Flexibility to work all shifts, including holidays, nights, and weekends, as business needs dictate.

Responsibilities

  • Partner with HR Business Partners to meet the needs of departments within the business unit.
  • Support internal and external recruitment efforts for the property by coordinating with the Talent Acquisition team.
  • Provide day-to-day performance-management guidance to property leadership, including coaching, counseling, career development, disciplinary actions, terminations, and performance reviews.
  • Work with property management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Conduct exit interviews, record feedback and dialogue, and report patterns to management.
  • Assist with handling unemployment compensation claims.
  • Facilitate identified training programs for the property, including New Hire Orientation, Customer Service, Responsible Gaming and Alcohol Awareness, and supervisory and management development training.
  • Provide guidance and interpretation on HR policies consistent with Core and Local policies, state and federal statutes, and applicable collective bargaining agreements.
  • Attend training and meetings as required.
  • Collect and analyze human resources data, identify trends, and suggest actions relating to HR strategy, including turnover, engagement, and leadership opportunities.
  • Assist with the design and execution of engagement, wellness, and retention events.
  • Support and promote customer service in accordance with department and company standards and programs.
  • Maintain strict confidentiality in departmental and company matters.
  • Ensure regulatory compliance within the area of responsibility and report potential issues to management.
  • Assist with Team Member Events, including taking the lead on organizing events as needed.

Desired Qualifications

  • At least two years of HR experience.
  • PHR certification.
  • Experience with iCIMS and Ultipro.
  • Ability to work with various levels of the organization to develop and influence the culture.
  • Effective communication and negotiation skills.
  • Organizational skills, presentation skills, and ability to work independently and collaboratively.
  • Customer-service focus, including attention to producing quality results.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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