Kids Club Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to Four Seasons Resort Mallorca at Formentor. Perched on the spectacular Formentor Peninsula, surrounded by the Mediterranean Sea and the breathtaking landscapes of Mallorca, Four Seasons Resort Mallorca at Formentor is a truly extraordinary place to work. Originally opened in 1929, this iconic retreat has been reimagined following an extensive restoration, reopening in August 2024 as Four Seasons’ first resort in Mallorca. Set within a vast private estate, the Resort combines its rich heritage and poetic charm with contemporary luxury and the warm, authentic spirit of Spanish hospitality. Here, nature, history and exceptional service come together to create an inspiring environment for both our guests and our people. Join our team and become part of the story of Formentor — a place where careers are shaped by meaningful experiences, genuine connections and the opportunity to deliver the exceptional, every day.

About the role 

A Kids Club Attendant is a key part of the guest experience, you will be responsible for creating a fun, safe, and welcoming environment where our youngest guests can enjoy unforgettable moments. You will lead activities, supervise play, and ensure that each child feels valued, entertained, and cared for in line with our brand’s standards of excellence. 

What you will do 

• Plan and execute safe, fun-filled and educational daily scheduled programs for guests ranging in ages from 4 to 12. 

• Prepare the KFAS facility on a daily basis to handle a minimum of 5 children. 

• React to changes in scheduling, weather or number of children with prepared backup plan. 

• Arrange for food from In Villa Dining as required by guests.  Assist with the service. 

• Converse with guests and answer questions regarding the resort. 

• Provide orientation of KFAS facility, and when available, of the Recreation Building. 

• Promote and up sell excursions to guests, customizing where necessary to meet guest needs. 

• Execute the tasks of a Water Sports, Kid’s Club, or Health Club Attendant as needed. 

• Adhere to all corporate core standards in execution of programming. 

• Work closely with supervisor to ensure proper standards of hygiene and functioning of equipment. 

• Assist in handling guest requests, complaints, and any special problems keeping the Kids Club Coordinator and Recreation Management well-informed of action and follow-up. 

• Provide personalized service for all VIP’s and SA guests on a daily basis. 

• Participate fully in all departmental training as outlined by your manager and as per the Departmental Annual Training Plan to master all tasks and skills related to the Standard Operating Procedures for your position. Fill in any gaps in your skills and knowledge. 

• Respond properly in any hotel emergency or safety situation. 

• Perform any other tasks or projects as assigned by the hotel management and staff. 

What you bring 

• Language proficiency: Strong verbal and written communication skills in English; Spanish or additional languages are a plus. 

• Personality: Outgoing, friendly, and confident when interacting with children and families, creating a fun and welcoming environment. 

• Experience: Previous experience working with children, ideally in hospitality, education, or recreational settings. 

• Skills: Ability to swim and ensure children’s safety during pool or beach activities. 

• Certification: Valid First Aid, CPR, and Heimlich Maneuver certifications, as well as knowledge of basic safety and rescue techniques. 

• Responsibility: Commitment to following safety procedures and maintaining constant supervision of all children. 

• Teamwork: Cooperative attitude, able to coordinate effectively with colleagues, parents, and management. 

• Organization: Patience, creativity, and the ability to plan engaging and age-appropriate activities. 

• Legal requirement: A clean criminal record certificate, as required in Spain for individuals working with minors, and legal authorization to work in Spain. 

Work Experience: 2 Years. 

Degree: Professional /Technician. 

Languages: Spanish / English. 

Language Ability: High. 

 
What we offer 

• Competitive Salary, wages, and a comprehensive benefits package.  

• Excellent Training and Development opportunities.   

• Complimentary Accommodation at other Four Seasons Hotels and Resorts.   

• Complimentary Dry Cleaning for Employee Uniforms.   

• Complimentary Employee Meals.   

• Discounts at our hotel restaurants.   

• Discounts on local services.   

• Possibility of accommodation and transportation to work (at a reduced cost).   

• Mental Health Support: 24/7 access to professional and confidential psychological assistance. 

Schedule & Hours: Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).