Operational Risk Officer

Why AXA?

At AXA, we work together every day for human progress by protecting what matters. It’s a foundation of our actions, our strategy, and the way we collaborate across the Group. Every day, we contribute to human progress in a way that is practical, responsible, and meaningful, creating a shared sense of direction, commitment, and collective impact that connects people across teams, countries, and roles.

As one of the world’s leading insurers in the protection of property, people, and assets, AXA brings together 154,000 employees and contributors across 50 countries, serving over 95 million customers worldwide.

As a responsible corporate citizen, AXA is deeply engaged in social and environmental initiatives and actively promotes an inclusive culture where every voice matters, differences are valued, and everyone is encouraged to grow through our strategy Care and Dare.

About AXA Group Headquarters (GIE AXA)

AXA Group Headquarters (GIE AXA) brings together the Group’s corporate functions and plays a central role in shaping and driving AXA’s global strategy. It supports subsidiaries worldwide by ensuring strategic alignment, governance, operational and technical excellence, consistency of standards, and the sharing of best practices across the organization.

With nearly 1,000 employees representing 45 nationalities, the headquarters embodies AXA’s strong international culture and offers a dynamic, collaborative, and intellectually stimulating environment: where global impact meets everyday teamwork.

If these ambitions resonate with you, come and help shape the future of protection with us!

Within the Group, you will join the Group Operational Risk Management department. Collaborators in this department have to define and lead the appropriate framework to ensure Operational Risks are contained within strategic risk appetite and that expectations are set at the adequate level to preserve client’s interest, meet expectations of regulators, and protect long-term sustainability.

You will be part of a team of circa 100 FTE across the whole AXA group. As part of this team, you will have the opportunity to:

• Lead and Coordinate Operational Risk Management Activities: Animate and coordinate operational risk network, ensure harmonization of practices and implementation of Group guidelines, promote best practices exchange.

• Contribute to Capital Optimization and Risk Monitoring: Ensure the qualitative and quantitative assessment of the major operational risk amongst the AXA entities and compute the Group Operational risk STEC quantification. Optimize the capital charge within the AXA Group and monitor the implementation of actions plans against the main operational risks.

• Drive Local and Global Coordination: Be a privileged contact point with the local Operational Risks Managers, define methodological principles, and ensure consistency of local practices with Group requirements.

YOUR ROLE AND RESPONSIBILITIES

JOB PURPOSE: The Operational Risk Manager is acting as a safeguard of AXA capabilities to serve our customers ensuring that main Operational Risks are appropriately identify, measure, monitor, and mitigate.

DIMENSION

• Support the Operational Risk Management framework across the Group

• Ensure the accuracy of the Operational Risk Internal Model application over #10 entities

CONTEXT AND MAJOR CHALLENGES

• Ensure operational risk decisions are made consistently across the organization 

• Understanding of Risk and Controls Frameworks and business processes 

• Necessity to influence preferred outcomes across all business areas of the Company and spread risk culture

KEY ACCOUNTABILITIES

1. Methodology

• Define and spread the Group’s Operational Risk principles and requirements.

• Support and challenge the operational risk scenarios identified and assessed by the AXA Entities on both quantitative and qualitative aspects.

• Challenge, share and follow-up the action plans on major operational risks in close coordination with the relevant Professional Family

1. Internal Model Validation / Production

• Ensure entities are in line with internal operational risk modelling approach and contribute to the related justification vis à vis regulators

• Participate to the annual Group Operational risk capital charge consolidation

• Participate of the evolution and maintenance of Group Operational Risk Software

• Apply validation policy requirements at Group level and ensure entities are in line with local requirements.

• Prepare reports on the Group entities’ operational risk profile to the Group Executive Management, the regulator and rating agencies

1. Local Coordination

• Privileged contact point with the Local Operational Risks Managers of #10 entities

• Define methodological principles with regards to identification, measurement and reduction of operational risk

• Ensure the roll out of these methodologies within the Operational risk community

• Follow-up on action plans. 

• Ensure that local specificities are well reflected in the local operational risk profile.

• Ensure consistency of local practices with Group requirements.

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YOUR PROFILE

• Strong Technical and Professional Skills: Experience in control function (audit, operational risk…) in insurance or financial environment, and knowledge of internal and external requirements within the frame of Solvency II.

• Excellent Relational Skills: Ability to manage local and international correspondent’s network, strong communications skills, rigor and reliability, and ability to produce synthetic reporting to Executive Management.

• Relevant Experience: 1 to 3 years, ideally in risk management in insurance or bank industry.

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WHY JOIN US

You will join:

• A responsible company, towards people, including its employees and customers, and towards the planet 
• A company with strong values
• A company promoting internal mobility and the training of its employees
• A company offering many benefits (learn more here: AXA Careers)
• A flexible company, allowing hybrid work, in the office and from home.

In line with our commitments, we celebrate each new hire by taking action for global reforestation: we plant a tree for every recruitment. So, are you ready to apply?

AXA Group Headquarters (GIE AXA) is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA Group Headquarters, we know that an inclusive culture enables business growth and is critical to our success.