Full-Time

Enterprise Deployment Strategist

AI/ML Product

Updated on 9/4/2026

Pallet

Pallet

51-200 employees

Automates transportation and warehousing operations

Compensation Overview

$150k - $240k/yr

+ Equity

San Francisco, CA, USA + 1 more

More locations: New York, NY, USA

In Person

In-office five days per week; approximately 25–30% travel is required.

Bachelor's

Category
Solution Engineering (1)
Required Skills
LLM
Supply Chain Management
SQL
Machine Learning
REST APIs
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides

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Requirements
  • At least 6 years of experience in customer-facing roles such as Product, Engagement, Consulting, or Founder.
  • Strong technical acumen, including the ability to reason about workflows, application programming interfaces, and system behavior.
  • Comfort operating in fast-moving, ambiguous environments.
  • Strong written and verbal communication skills.
  • Experience managing multiple concurrent, high-stakes projects.
  • Familiarity with large language models, application programming interfaces, and JavaScript Object Notation.
  • Strong Microsoft Excel and Microsoft PowerPoint skills.
  • Software-as-a-service experience.
  • Basic Structured Query Language literacy.
Responsibilities
  • Serve as the executive point of contact for customer deployments and long-term success.
  • Lead customer discovery to understand workflows, constraints, and success criteria.
  • Translate complex business processes into executable artificial intelligence agent workflows.
  • Partner with Agent Delivery Engineers to validate assumptions and execute technically.
  • Configure, test, and release agent configurations for customer use cases.
  • Own deployment plans, timelines, risks, and stakeholder communication.
  • Lead customer kickoffs, milestone reviews, quarterly business reviews, and executive updates.
  • Proactively manage scope changes, escalations, and expectation-setting.
  • Improve and scale onboarding and deployment processes over time.
  • Travel for key customer milestones and kickoffs as needed, approximately 25%.
Desired Qualifications
  • A technical degree in computer science, engineering, mathematics, or equivalent experience.
  • Experience with artificial-intelligence-driven or workflow-automation products.

Pallet (Trypallet.com) provides a Transportation Management System (TMS) that automates and streamlines transportation and warehousing operations. It reduces manual data entry, optimizes routes, and automates billing. The platform integrates with customers' systems via API, EDI, or automatic PDF reading to ensure accurate billing and charge capture. It offers real-time driver location visibility through ELD integration and a mobile app that lets workers digitize tasks. The business runs on a subscription model with optional premium features and service charges. Compared with competitors, Pallet combines end-to-end TMS for transportation and warehousing with flexible integrations, automated billing, real-time visibility, and field-accessible mobile tooling in one platform. Its goal is to help logistics companies, warehouses, and other businesses with significant transportation needs improve operational efficiency, reduce labor costs, and scale logistics management as demand grows.

Company Size

51-200

Company Stage

Series B

Total Funding

$48M

Headquarters

San Francisco, California

Founded

2019

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Simplify Jobs

Simplify's Take

What believers are saying

  • May 2025 Series B from General Catalyst brought Pallet total funding to $50 million.
  • Pallet claims Lineage automated 2 million tasks at over 99% accuracy.
  • Pallet's 2026 platform launch targets exception-heavy freight work with immediate ROI.

What critics are saying

  • HappyRobot and Vooma are better-funded direct rivals stealing broker and 3PL deals.
  • Legacy TMS vendors like McLeod, Trimble, and project44 control sticky enterprise workflows.
  • If pilots stall after 2026, Pallet's AI workforce story collapses into generic automation.

What makes Pallet unique

  • Pallet's 2026 Forge compresses logistics agent deployment from six months to six weeks.
  • CoPallet runs inside TMS, WMS, ERP, email, and legacy AS400 systems.
  • Named customers like Lineage, STG Logistics, and Mallory Alexander validate enterprise adoption.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Commuter Benefits

Home Office Stipend

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

-1%

2 year growth

17%
PR Newswire
Mar 16th, 2026
Pallet claims to cut F&B operational costs by 20% with unified retail management platform

Pallet, an AI-powered unified retail management platform, is helping India's food and beverage sector tackle rising operational costs and margin pressure. The company claims its integrated system can reduce operational expenditure by up to 20% by eliminating inefficiencies from fragmented technology stacks. Founded by Santosh Bojarajan, Pallet consolidates front-end logistics with back-end compliance and inventory management into a single platform. The system addresses what Bojarajan identifies as a 15-20% margin loss caused by operational friction in traditional restaurant technology setups. The platform supports hybrid logistics models, enabling brands to manage third-party aggregators, hyperlocal delivery partners and proprietary fleets simultaneously. Clients include Dum Durusst and Bombay Kulfi Ice Creams, with the platform offering real-time profitability tracking down to square-foot level analysis.

The SCXchange
May 28th, 2025
Tech startup Pallet raises $27 million for workflow AI

The San Francisco supply chain tech startup Pallet today said it has raised $27 million in backing for its artificial intelligence product that automates repetitive processes in logistics workflows, such as order entry, portal updates, and quoting.

Business Wire
May 28th, 2025
Pallet Secures $27M Series B Led by General Catalyst to Scale AI Workforce for Logistics

Pallet, the company behind CoPallet, the AI workforce for logistics, today announced a $27 million Series B round led by General Catalyst, with continued sup...

Plato Technologies Inc.
May 28th, 2025
Pallet Raises $27M for AI Expansion

Artificial intelligence logistics software startup Pallet raised $27 million in a Series B funding round led by General Catalyst. The funds will be used to expand Pallet's AI infrastructure and develop what General Catalyst calls a "new operating system for the logistics industry." Pallet's AI platform, CoPallet, automates manual back-office tasks for logistics providers, significantly reducing costs and increasing efficiency. Existing investors Bain Capital Ventures, Activant Capital, and Bessemer Venture Partners also participated.

Venture Capital
May 28th, 2025
Pallet Secures $50M Funding from General Catalyst

Pallet has raised $50 million in funding, led by General Catalyst, to address increasing demand from logistics operators and improve supply chain efficiency.