Floor Lead

Position Title: Floor Lead
Reports to: Store Manager
Position Structure: Part-Time; 10-25 hours per week (not to exceed 28 hours)
Initiative: Bold Lives
Location: Rogers, Arkansas
Compensation: $15-17 per hour 

ABOUT PURPOSE BRANDS 414 

Purpose Brands 414 (PB414) is a faith-based nonprofit organization that creates and stewards redemptive initiatives where people experience dignity, hope, and the love of Jesus.

Through initiatives that currently include Beautiful Lives Thrift Boutique, Bold Lives Men's Thrift, and Thrift Out, we create ministry opportunities that meet tangible needs, restore communities, develop leaders, and faithfully steward resources for lasting Kingdom impact.

Our vision is to see every person flourish in relationship with Jesus.

ABOUT BOLD LIVES MEN’S THRIFT

Bold Lives Men's Thrift will provide a high-end shopping experience without the high-end price tag, giving men the confidence to look sharp and live boldly.

POSITION PURPOSE
To lead daily sales floor operations, support team members, and ensure a consistent, welcoming, and mission-driven environment in alignment with Bold Lives standards.

PRIMARY RESPONSIBILITIES

Christian Faith & Ministry Responsibilities

• Participate in and lead prayer as part of internal meetings and team gatherings, which may include, depending on your role, L10 meetings, monthly store meetings, and other PB414 meetings. 
• Offer to pray with customers and team members when appropriate, providing encouragement and support consistent with the core of PB414’s Christian mission.
• Act as a messenger and teacher of the Christian faith by providing Christ-centered encouragement and guidance to customers and team members, pointing them toward biblical truth and the hope of the Gospel.
• Conduct oneself in a manner consistent with the PB414's statement of faith, values, and expectations.

Shared Mission Responsibilities

• Volunteers are an essential part of the PB414 mission. Every team member is expected to welcome, support, and empower volunteers while providing the leadership and guidance they need to succeed.
• Fundraising is essential to the PB414 mission. Every team member is expected to support and participate in fundraising efforts while helping build awareness, relationships, and support for our mission.

Job Specific Responsibilities

• Welcome every customer who walks through the door, shares the store's mission, and explains current sales or in-store events. 
• Provide excellent customer service at all points of contact - assist customers with purchases, provide product information, and ensure a positive shopping experience. 
• Help manage inventory, including receiving donations, stocking, and merchandising.  
• Organize and stock merchandise, ensuring displays are visually appealing and aligned with store standards. 
• Maintain store cleanliness, organization, and compliance with safety and operational policies, ensuring a welcoming atmosphere for customers and volunteers.   
• Maintain a quick and efficient checkout process and share about the Partner of the Month at every transaction.
• Serve as a keyholder: open and close the store, including balancing registers, preparing deposits, conducting bank runs, and troubleshooting register issues.
• Provide leadership to the sales floor team: set the tone for the shift, delegate tasks, and hold team members accountable for their responsibilities.
• Act as the point person when the Store Manager or Assistant Store Manager is out of the building.
• Maintain a problem-solving attitude; take initiative to identify needs and address them efficiently.
• Review scheduling/communication tools (e.g., Sling) prior to shifts and ensure team awareness.
• Demonstrate high SQ (Spiritual Quotient) and EQ (Emotional Quotient) by responding quickly and sensitively in different situations, praying and ministering to team, customers and volunteers.

QUALIFICATIONS

• Strong leadership and decision-making skills
• Ability to manage multiple priorities in a fast-paced environment 
• High level of responsibility and ownership 
• Excellent customer service and interpersonal skills.  
• Strong teamwork and collaboration abilities.   
• Ability to work effectively with diverse groups, including volunteers and donors.  
• Strong organizational and multitasking skills.  
• Problem-solving and decision-making abilities.  
• Passion for the mission and values of Purpose Brands 414.
• Dependable transportation to and from shifts.
• Must have reliable access to communication platforms.
• Ability to lift up to 50 lbs. 
• Must be 18+ years of age
• Must be able to stand for long periods of time.
• Experience in cash handling and point-of-sale (POS) systems preferred. 

BENEFITS

• Flexible time-off: Holidays that are observed by PB414, Sundays off, PTO reward with tenure.
• Work anniversary recognition: Annual gifts to celebrate each year of service
• Annual Holiday Gift: Team members receive an annual holiday gift from PB414 as a special expression of appreciation and gratitude during the Christmas season
• Sabbatical benefit: 5-day paid sabbatical at 1.5x pay for every 7 consecutive years of service with PB414
• Team member discount: 50% discount with a maximum of $10 per item on purchases across PB414 Initiatives
• Well-being support: Access to certified counseling services through The Joshua Center
• Professional development: Ongoing investment in personal, professional, leadership, and spiritual growth
• Purpose-driven work: Opportunity to serve within an EOS run, Kingdom-minded marketplace ministry alongside a dedicated, mission-driven team

The position description may not encompass all assigned responsibilities and is subject to change. The description shared within this document encompasses a present knowledge of what the needs will be and will include.