Ability to manage multiple priorities in a fast-paced environment.
High level of responsibility and ownership.
Strong customer service and interpersonal skills.
Strong teamwork and collaboration abilities.
Ability to work effectively with diverse groups, including volunteers and donors.
Strong organizational and multitasking skills.
Problem-solving and decision-making abilities.
Passion for the mission and values of Purpose Brands 414.
Dependable transportation to and from shifts.
Reliable access to communication platforms.
Ability to lift up to 50 pounds.
Must be at least 18 years of age.
Ability to stand for long periods of time.
Responsibilities
Participate in and lead prayer during internal meetings and team gatherings, which may include L10 meetings, monthly store meetings, and other PB414 meetings.
Offer to pray with customers and team members when appropriate, providing encouragement and support consistent with PB414’s Christian mission.
Provide Christ-centered encouragement and guidance to customers and team members, pointing them toward biblical truth and the hope of the Gospel.
Conduct oneself in a manner consistent with PB414’s statement of faith, values, and expectations.
Welcome, support, and empower volunteers, providing the leadership and guidance they need to succeed.
Support and participate in fundraising efforts while helping build awareness, relationships, and support for the mission.
Welcome every customer, share the store’s mission, and explain current sales or in-store events.
Provide customer service, assist with purchases, provide product information, and ensure a positive shopping experience.
Help manage inventory, including receiving donations, stocking, and merchandising.
Organize and stock merchandise, ensuring displays are visually appealing and aligned with store standards.
Maintain store cleanliness and organization, comply with safety and operational policies, and help ensure a welcoming atmosphere for customers and volunteers.
Maintain an efficient checkout process and share information about the Partner of the Month at every transaction.
Serve as a keyholder by opening and closing the store, balancing registers, preparing deposits, conducting bank runs, and troubleshooting register issues.
Lead the sales floor team by setting the tone for the shift, delegating tasks, and holding team members accountable for their responsibilities.
Act as the point person when the Store Manager or Assistant Store Manager is out of the building.
Identify needs and address them efficiently.
Review scheduling and communication tools, such as Sling, before shifts and ensure team awareness.
Respond quickly and sensitively in different situations, praying and ministering to team members, customers, and volunteers.
Desired Qualifications
Experience in cash handling and point-of-sale systems.
Position Title: Floor Lead Reports to: Store Manager Position Structure: Part-Time; 10-25 hours per week (not to exceed 28 hours) Initiative: Bold Lives Location: Rogers, Arkansas Compensation: $15-17 per hour
ABOUT PURPOSE BRANDS 414
Purpose Brands 414 (PB414) is a faith-based nonprofit organization that creates and stewards redemptive initiatives where people experience dignity, hope, and the love of Jesus.
Through initiatives that currently include Beautiful Lives Thrift Boutique, Bold Lives Men's Thrift, and Thrift Out, we create ministry opportunities that meet tangible needs, restore communities, develop leaders, and faithfully steward resources for lasting Kingdom impact.
Our vision is to see every person flourish in relationship with Jesus.
ABOUT BOLD LIVES MEN’S THRIFT
Bold Lives Men's Thrift will provide a high-end shopping experience without the high-end price tag, giving men the confidence to look sharp and live boldly.
POSITION PURPOSE To lead daily sales floor operations, support team members, and ensure a consistent, welcoming, and mission-driven environment in alignment with Bold Lives standards.
PRIMARY RESPONSIBILITIES
Christian Faith & Ministry Responsibilities
Participate in and lead prayer as part of internal meetings and team gatherings, which may include, depending on your role, L10 meetings, monthly store meetings, and other PB414 meetings.
Offer to pray with customers and team members when appropriate, providing encouragement and support consistent with the core of PB414’s Christian mission.
Act as a messenger and teacher of the Christian faith by providing Christ-centered encouragement and guidance to customers and team members, pointing them toward biblical truth and the hope of the Gospel.
Conduct oneself in a manner consistent with the PB414's statement of faith, values, and expectations.
Shared Mission Responsibilities
Volunteers are an essential part of the PB414 mission. Every team member is expected to welcome, support, and empower volunteers while providing the leadership and guidance they need to succeed.
Fundraising is essential to the PB414 mission. Every team member is expected to support and participate in fundraising efforts while helping build awareness, relationships, and support for our mission.
Job Specific Responsibilities
Welcome every customer who walks through the door, shares the store's mission, and explains current sales or in-store events.
Provide excellent customer service at all points of contact - assist customers with purchases, provide product information, and ensure a positive shopping experience.
Help manage inventory, including receiving donations, stocking, and merchandising.
Organize and stock merchandise, ensuring displays are visually appealing and aligned with store standards.
Maintain store cleanliness, organization, and compliance with safety and operational policies, ensuring a welcoming atmosphere for customers and volunteers.
Maintain a quick and efficient checkout process and share about the Partner of the Month at every transaction.
Serve as a keyholder: open and close the store, including balancing registers, preparing deposits, conducting bank runs, and troubleshooting register issues.
Provide leadership to the sales floor team: set the tone for the shift, delegate tasks, and hold team members accountable for their responsibilities.
Act as the point person when the Store Manager or Assistant Store Manager is out of the building.
Maintain a problem-solving attitude; take initiative to identify needs and address them efficiently.
Review scheduling/communication tools (e.g., Sling) prior to shifts and ensure team awareness.
Demonstrate high SQ (Spiritual Quotient) and EQ (Emotional Quotient) by responding quickly and sensitively in different situations, praying and ministering to team, customers and volunteers.
QUALIFICATIONS
Strong leadership and decision-making skills
Ability to manage multiple priorities in a fast-paced environment
High level of responsibility and ownership
Excellent customer service and interpersonal skills.
Strong teamwork and collaboration abilities.
Ability to work effectively with diverse groups, including volunteers and donors.
Strong organizational and multitasking skills.
Problem-solving and decision-making abilities.
Passion for the mission and values of Purpose Brands 414.
Dependable transportation to and from shifts.
Must have reliable access to communication platforms.
Ability to lift up to 50 lbs.
Must be 18+ years of age
Must be able to stand for long periods of time.
Experience in cash handling and point-of-sale (POS) systems preferred.
BENEFITS
Flexible time-off: Holidays that are observed by PB414, Sundays off, PTO reward with tenure.
Work anniversary recognition: Annual gifts to celebrate each year of service
Annual Holiday Gift: Team members receive an annual holiday gift from PB414 as a special expression of appreciation and gratitude during the Christmas season
Sabbatical benefit: 5-day paid sabbatical at 1.5x pay for every 7 consecutive years of service with PB414
Team member discount: 50% discount with a maximum of $10 per item on purchases across PB414 Initiatives
Well-being support: Access to certified counseling services through The Joshua Center
Professional development: Ongoing investment in personal, professional, leadership, and spiritual growth
Purpose-driven work: Opportunity to serve within an EOS run, Kingdom-minded marketplace ministry alongside a dedicated, mission-driven team
The position description may not encompass all assigned responsibilities and is subject to change. The description shared within this document encompasses a present knowledge of what the needs will be and will include.