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Telia

Telecommunications provider delivering nationwide connectivity

Head of AI SaaS and Data Services

Business & StrategyPosted on Nov 11
Full-timeTallinn, Estonia

About the Job

Requirements

  • Demonstrated experience taking a new AI, technology, or data service from idea to market, revenue, and users.
  • Strong business creation and business management capabilities, including business plans, pricing, profitability, budgeting, and profit responsibility.
  • Experience advising or partnering with executive leadership and translating AI opportunities into business value and trust.
  • Work or leadership experience in a regulated environment, such as government, the public sector, defense, a large enterprise, or a data-driven business.
  • Good understanding of agentic AI, model lifecycles, data platforms, application programming interfaces, cloud solutions, and systems integration, with sufficient depth to guide architecture choices and assess risks.
  • Practical experience implementing responsible and secure AI, data protection, anonymization, and information security.
  • Ability to lead cross-functional teams and make reasoned decisions about in-house development, procurement, and partnerships.

Responsibilities

  • Create and launch Telia's AI and data services business area, decide what to offer and to whom, launch initial services, and grow them into a profitable business.
  • Shape the business area's strategy, service portfolio, roadmap, and business models for small and medium-sized businesses, large enterprises, and the public sector, and own its business results.
  • Partner with Telia units and client leadership on AI strategy, solution selection, and value creation, from defining the business problem through achieving measurable results with AI and data solutions.
  • Validate customer needs and define the value proposition, pricing, contract terms, service levels, and delivery and support model.
  • Convert pilot projects into paid customer contracts in collaboration with business growth, sales, and marketing.
  • Launch agentic AI solutions that automate and renew customer workflows, ensuring they are transparent, controllable, and subject to human oversight.
  • Establish ethical and secure AI implementation principles with legal, data protection, and security teams, including AI Act, GDPR, and information security requirements.
  • Create a company-wide data-driven business, product, and service development platform (sandbox) with the business growth and innovation unit and technology units.
  • Develop and pilot analytics services and sales models based on mobility, visitor, TV, and media data.
  • Work with partners to ensure data quality, reliable methodology, compliant anonymization, and privacy protection.
  • Build the team and collaboration model, lead technology partnerships, ensure secure and reliable service delivery with technical teams, and deliver development projects that support business objectives alongside the new businesses unit.

Desired Qualifications

  • Experience with mobility, location, or media data.

About the Company

Telia

Telecommunications provider delivering nationwide connectivity

Telia provides telecommunications and digital services across the Nordic and Baltic region. Its core business is delivering connectivity—mobile, fixed broadband, and other network services—to individuals and businesses, supported by a large, reliable regional network that keeps people connected around the clock. Telia’s products include mobile plans, home internet, and various digital services that run over its network, with additional offerings like cloud and IT services for enterprise customers. What sets Telia apart is its scale in the Nordics and Baltics, its role as a central hub in the digital ecosystem, and its focus on making the network and digital services accessible and dependable for millions of customers every day. The company’s goal is to make Telia better for customers, employees, owners and societies in the Nordics and the Baltics, by improving services, reliability and societal impact.

Company size
10,001+
Company stage
IPO
Headquarters
Sweden
Founded
1853

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