Moss Holding Company

Tension fabric structures for trade shows

Account Manager

Account ManagementConfirmed live in the last 24 hours

Full-timeKaysville, UT, USA$55k - $85k /yrIn-person

About the Job

Requirements

A four-year college degree from an accredited institution or equivalent related job experience.
Five to seven years of project management or customer service experience in a fast-paced, high-demand, high-quality environment.
Proficiency with personal computers and Microsoft Office.

Responsibilities

Manage price quote administration by qualifying new business opportunities and creating accurate, comprehensive price quotes.
Facilitate meetings with internal resources for opportunity kick-off, estimating, and solution design.
Facilitate Project Put-to-Work meetings for large-scale projects to align cost assumptions, resources, and timelines.
Collect information needed to create accurate and complete work order acknowledgements that form the basis for work orders when approved by customers.
With the Project Coordinator, manage the customer approval process and ensure customers know lead times, art file requirements, deadlines, and applicable rush fees.
Ensure customer commercial sign-offs are in place, including purchase orders, change orders, and submittals.
Facilitate Moss Customer Portal transactions and customer adoption when applicable.
Answer questions from Moss Operations departments to ensure products meet customer expectations.
Maintain accounts and contacts in Moss Operating System and Salesforce.
Proactively manage opportunities and maintain current information for sales forecasting.
Work closely with salespeople to manage assigned accounts and geographical territories.
Meet or exceed sales plans for assigned accounts and geographical territory.
Participate in customer and prospect meetings.
Oversee assigned projects from initial opportunity through final customer design approval, contract execution, production, packing, transportation, installation, and invoicing, and keep all involved departments informed of status.
Maintain required documentation, including change orders, approvals, scheduling, and client files in Moss OS.
Support the finance team, when necessary, in collecting outstanding payments.
Understand Moss’s in-house and outsourced capabilities and the steps required to deliver a successful project.
Train and provide day-to-day management of the assigned Project Coordinator.

Desired Qualifications

Project Management Professional (PMP) certification.
Experience reading blueprints and design decks.
Experience with Salesforce.

Account Manager

Moss Holding Company · Kaysville, United States · Full-time · Posted 2026-08-26

Salary: USD 55,000–85,000

Workplace: on_site

Department: Backfill

Description

At Moss, a Vomela Company, our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you build a career you can be passionate about.

Apply now to find your place at Moss.

Annual Pay Range: $55,000 - 85,000 USD

Job Summary

The Account Manager (AM) is responsible for the customer’s experience with Moss, account revenue and profitability, and project administration for assigned accounts. The AM specifies the Moss products and custom solutions that meet the customer’s requirements. This customer-focused position responds to customer inquiries as the contact between the customer and any other areas of Moss the customer needs assistance from. As the primary “in house” contact, the AM is responsible for providing solutions design, price quote administration. Additionally, they are accountable for opportunity management, growing revenue with the assigned accounts, and project management.

What You'll Do...

Manages price quote administration by qualifying new business opportunities to create accurate and comprehensive price quotes.
Facilitates meetings with internal resources for opportunity kick-off, estimating, and solution design.
Facilitates Project Put-to-Work meetings for large scale projects to align cost assumptions, resources, and timelines.
Collects information needed to create an accurate and complete work order acknowledgement which, when approved by the customer, creates the basis for the work order.
With the help of the Project Coordinator, manages the customer approval process to ensure that the customer is aware of the lead times, art file requirements, deadlines, and applicable rush fees.
Ensures all commercial sign-offs from the customer are in place, including purchase orders, change orders, and submittals.
Facilitates Moss Customer Portal transactions and customer adoption, when applicable.
Answers questions from Moss Operations departments to ensure that the product meets customer expectations.
Performs account and contact maintenance in Moss Operating System and Salesforce.
Proactively manages opportunities and maintains up-to-date information for sales forecasting.
Works closely with salespeople to manage assigned accounts and geographical territories.
Meets or exceeds sales plans for assigned accounts and geographical territory.
Participates in customer and prospect meetings.
Oversees assigned projects from initial opportunity, final customer design approval, contract execution, production, packing, transportation, installation, and invoicing. Keeping all departments touching the project advised of status.
Maintains all required documentation such as change orders, approvals, scheduling, and client files in Moss OS.
Supports finances, when necessary, to help collect outstanding payments.
Understand Moss’s in-house and out-sourced capabilities and know the step-by-step details required to deliver a successful project.
Responsible for training and day-to- day management of the Project Coordinator assigned to them.

ACCOUNTABILITIES AND PERFORMANCE MEASURES

Account/territory growth
Accurate order entry and order administration
Response time to customer
Maintain high customer satisfaction

Requirements

What You'll Bring...

Four-year college degree from an accredited institution or equivalent related job experience
Outstanding oral and written communication skills both with internal team members and external customers and prospects
Five to seven years of project management or customer service experience in fast-paced, high demand, high quality environment
PC proficiency with Microsoft Office
Project Management Professional (PMP) certification preferred
Experience reading blueprints and design decks preferred
Experience with Salesforce preferred

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off
Short Term & Long-Term Disability
Training & Development
Wellness Resources

Apply

Apply at Moss Holding Company

About the Company

Moss Holding Company

Tension fabric structures for trade shows

Moss Holding Company designs and builds fabric-based environments for trade shows and live events. It uses tension fabric structures—backdrops, booths, and display spaces created by fabric stretched over lightweight frames. Through acquisitions like MacroArt and Stretch Shapes, it adds graphics and immersive fabric products to offer end-to-end experiential marketing capabilities worldwide, backed by EagleTree Capital. The company's goal is to be a leading global provider of fabric-based experiential environments that are easy to assemble, transport, and reuse.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Elk Grove Village, IL
Founded: 1975

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