P

PDS Health

Integrated healthcare support company

Healthcare Coordinator

Full-TimeDeadline 10/8/27
$19.50 - $27.50/hr
Entry
San Rafael, CA, USA
In PersonTravel may be required between offices.
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • A high school diploma or general education degree (GED) is required.
  • Travel between offices might be required.
  • Knowledge of office practices, technology applications, and patient insurance is required.
  • The ability to work independently and as part of a team is required.
  • The ability to multitask effectively without compromising work quality is required.
  • The ability to handle and maintain patient-record confidentiality is required.
  • The candidate must be organized and detail-oriented and able to work in a fast-paced environment.
Responsibilities
  • Partner with supported dentists to gain patients’ financial commitment to begin the treatment the dentist diagnoses.
  • Use financial options to support treatment acceptance, educate patients on treatment choices, address common patient objections, and help keep dentists’ schedules productive.
  • Support each patient consultatively and educationally while contributing to a positive patient experience and long-term patient relationships.
  • Model company culture, values, standards, and operational practices based on the We Believe Behavioral Framework.
  • Develop proficiency in the PDS system and tools to help patients make decisions suited to their wants and needs.
  • Execute the Healthcare Coordinator handoff in partnership with each clinician for every examination patient.
  • Serve as a subject matter expert on available financial options so patients can choose treatment that fits their budget.
  • Obtain necessary insurance pre-authorizations before treatment when required.
  • Ensure the office follows the Comprehensive Care Model and coordinate referrals outside the office.
  • Participate in daily morning huddles, monthly team meetings, and other required meetings.
  • Understand business imperatives and how the role affects metrics and results.
  • Make decisions consistent with the PDS Brand framework and demonstrate stewardship of the brand.
  • Learn about the Mouth Body Connection and support clinical excellence through comprehensive patient care.
  • Maintain a professional appearance and demeanor in accordance with company policies and address others professionally and respectfully.
  • Comply with company policies and applicable state, federal, and other regulatory requirements.
  • Perform other duties and responsibilities as assigned.
Desired Qualifications
  • Prior coursework or on-the-job training in dentistry, insurance, or business is preferred.

About the company

P

PDS Health

View
Website

PDS Health is a healthcare support organization serving dental and medical practices. The company provides business, technology, clinical, administrative, and operational services that help affiliated practices deliver integrated care. It serves patients, clinicians, practice owners, healthcare teams, and communities across its supported network. Its operating model centers on locally led practices connected through shared technology, revenue-cycle, supply-chain, talent, and administrative services. Teams work across clinical care, practice operations, technology, billing, procurement, recruiting, training, and patient support. Teams support coordinated daily delivery.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A