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CNS Cares

Home healthcare for energy workers

Care Manager - Home healthcare

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeIdaho Falls, ID, USA

About the Job

Requirements

  • A high school diploma and an associate degree in a related field are required.
  • At least two years of healthcare experience, or an equivalent combination of education and EEOICPA experience, is required.
  • At least two years of staff scheduling experience is required.
  • Knowledge of HIPAA regulations and the ability to maintain strict confidentiality of patient information are required.
  • Ability to establish interpersonal relationships with people from diverse socioeconomic and cultural backgrounds is required.
  • Ability to wear personal protective equipment, such as a face mask, goggles, and latex or non-latex gloves, as needed is required.
  • Ability to work effectively independently and with other team members is required.
  • Ability to organize and complete work in a timely manner is required.
  • Ability to understand medical and surgical terminology is required.
  • Ability to travel up to 80% of the time in the designated territory is required.
  • A valid driver's license is required.

Responsibilities

  • Oversee the delivery of coordinated care for a patient or assigned group of patients.
  • Maximize authorization units, advocate for each patient's needs, communicate with relevant entities to provide timely and accurate service, and support patient satisfaction.
  • Communicate regularly with patients, nurses, home health aides, and the claims team about patient status and care being provided at home; communicate with the Executive Director and Director of Nursing regarding patient status and care.
  • Schedule care-team visits in the electronic medical record, find coverage when staffing needs arise, work with recruiting and local leadership to source and hire staff, use all authorized hours, and ensure clinical compliance items are scheduled and completed according to company and state guidelines.
  • Identify patient needs for durable medical equipment and coordinate with durable medical equipment companies to meet those needs.
  • Evaluate patient conditions not currently covered by the Department of Labor and coordinate and assist patients in getting consequential illnesses added to their covered conditions.
  • Assist the authorization team with start-of-care and renewal periods to advocate for and justify the appropriate level of care for each patient.
  • Attend medical appointments with patients and provide physicians with information about the Department of Labor Home Health Care program.
  • Gather medical records as needed.
  • Ensure authorized units are staffed by assigned skilled nurses or home health aides while limiting overtime; coordinate with the General Manager and Director of Nursing for appropriate direction.
  • Provide electronic medical record and home orientation training to staff.
  • Participate in an on-call rotation.
  • Follow company policies and perform other assigned duties.

Desired Qualifications

  • An associate's or bachelor's degree is preferred.
  • At least two years of Department of Labor or EEOICPA experience is preferred.
  • Home health experience is preferred.

About the Company

CNS Cares

Home healthcare for energy workers

CNS Cares is a home-healthcare provider specializing in eligible energy workers. It provides in-home nursing, personal care, case management, and support for people covered by federal energy-worker benefit programs. Patients and families use its services to manage chronic or work-related conditions while remaining at home. Local clinical teams are coordinated through benefit verification, care planning, scheduling, supervision, compliance, and quality operations. Roles include nurses, home-health aides, case managers, schedulers, benefit specialists, and branch support.

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