Store Manager
About the job
- At least 2 years of Store Manager experience at a high-end retailer.
- Ability to drive results, adapt, solve problems, and think strategically.
- Ability to engage clients and serve as a brand ambassador.
- Strong customer service skills and passion for sales, footwear, and accessories.
- Strength in performance management and team development.
- Exceptional verbal and written communication skills.
- Develop, maintain, and expand the customer base by capitalizing on high-profile clientele and sales.
- Implement and manage the boutique's client outreach program to drive financial performance and exceed key performance indicator targets.
- Monitor local competitors and industry developments to maintain awareness of market trends.
- Motivate the team to drive results through goal setting, accountability, and celebration of successes.
- Effectively manage all human resources functions to support the boutique's staff.
- Deliver operational excellence in all store processes.
- Develop and execute a strategic business plan while driving incremental sales through cross-functional partners, customer relationship management, and marketing opportunities.
- Ability to drive results, adapt, solve problems, and think strategically.
- Ability to engage clients and serve as a brand ambassador.
- Strong customer service skills and passion for sales, footwear, and accessories.
- Strength in performance management and team development.
- Exceptional verbal and written communication skills.
About the company
Jimmy Choo designs and sells luxury fashion accessories, including shoes, handbags, small leather goods, scarves, sunglasses, belts, fragrance, and men’s shoes, through a global network of over 150 stores. Its products are made with fine Italian craftsmanship and marketed as complete lifestyle pieces across categories, emphasizing brand identity and in-store luxury experiences. It stands out with the backing of Capri Holdings and a distinctive glamorous, timeless aesthetic focused on quality and detail. Its goal is to sustain and grow a globally recognized luxury brand known for exceptional craftsmanship and inclusive culture.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
$1.2B
Headquarters
London, United Kingdom
Founded
1996
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Simplify's Take
What believers are saying
- Jimmy Choo revenue rose 5.3% in Capri's fiscal 2026 fourth quarter.
- Capri's February 2026 quarter showed Jimmy Choo operating income of $3 million.
- John Idol said September 2026 Jimmy Choo stays in Capri, while margins target double digits.
What critics are saying
- Capri's May 2026 results showed Jimmy Choo operating loss of $20 million, margin minus14.3%.
- Fiscal 2027 guidance still targets only negative low-single-digit Jimmy Choo operating margin.
- Persistent losses leave Jimmy Choo exposed to a forced Capri divestiture if turnaround stalls.
What makes Jimmy Choo unique
- Jimmy Choo combines British heritage with high-margin shoes and accessories under Sandra Choi.
- Spring 2026 Les Fleurs and Autumn 2026 Assertive Glamour keep cultural heat.
- Bai Lu and Milan Fashion Week campaigns extend reach across Asia and luxury shoppers.
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Benefits
Employee Discounts
Company News
Jimmy Choo delivered strong first-quarter results for Capri Holdings, with revenues rising 10.5% year-over-year to $179 million. Growth was broad-based across regions, with Americas revenues climbing 26.1% to $58 million, EMEA increasing 5.1% to $82 million, and Asia up 2.6% to $39 million. Direct retail sales and wholesale revenues both grew by low double digits. Marketing initiatives, including the Natural Reflection campaign and influencer partnerships, generated nearly 50 million impressions and drove a 40% increase in VIC sales. Operating income jumped to $13 million from $4 million, whilst operating margin expanded 480 basis points to 7.3%. Capri expects Jimmy Choo revenues of approximately $635 million for fiscal 2027, targeting $800 million longer term.
Capri Holdings CEO John Idol confirmed that Jimmy Choo will remain part of the company's portfolio during a recent conference, dismissing speculation about a potential sale. He outlined plans to improve Jimmy Choo's margins from a small operating loss to double digits, focusing on store productivity and accessories. Idol described strong brand performance, including 20% growth in North America. The comments come as Capri shares trade at $18.60, down 23.7% year-to-date and 66.6% over five years. The decision to retain Jimmy Choo as a core asset signals management's focus on fixing and growing the brand rather than divesting it. However, ongoing losses at Jimmy Choo reflect broader margin pressures affecting the group, including its Michael Kors brand, which may slow any turnaround efforts.