Analyst – Ancillary Revenue Optimization

Job Summary

This position is responsible for maintaining Porter’s ancillary revenue product portfolio and implement new ancillary product offerings in order to maximize revenue using analysis and optimization techniques.  This position reports to the Director, Revenue Management Pricing.

Duties & Responsibilities

• Implement and maintain Porter’s ancillary pricing strategy in order to maximize revenue across Porter’s ancillary product portfolio 
• Analyze passenger demand using data visualization tools in order to determine optimal ancillary pricing for each product across Porter’s route network
• Independently perform analysis and suggest solutions to ancillary optimization problems leading to enhanced revenue generation
• Manage A/B price testing campaigns on ancillary products.  Report on findings and compile recommendations from the campaigns 
• Build and maintain dashboards and reports for tracking ancillary pricing impact on overall commercial strategy of the organization
• Perform reporting and detailed analysis of KPIs and track performance versus goals across all direct and indirect channels of sales 
• Conduct Revenue Integrity analysis across Porter’s bookings in order to prevent revenue leakage 
• Audit Porter’s bookings for use of waivers, fare overrides and other privileged changes
• Work seamlessly with IT, Digital and pricing teams to implement new ancillary products as well as changes to existing ancillary offerings in order to improve revenue generation and to ensure competitiveness
• Ability to work remotely in an efficient environment
• Active participation in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operation; understand comply and promote the Company Safety Policy
• Ensure Company Values are ingrained in day-to-day operations
• Other duties as assigned

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

• Teamwork: Working collaboratively with others to achieve organizational goals.

• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications

• University degree with a focus in Business, Economics, Marketing, Finance, Network Planning, Strategic Planning, Operational Research, Mathematics or Engineering is required. MBA or M.Sc in the above fields is a plus
• Previous airline ancillary pricing and revenue management experience is an asset
• Experience/general knowledge of Revenue Management, Network Planning, GDS, Data Analytics is desirable
• Advanced proficiency in MS Office (focus on Excel) is required. Proficiency in VBA, SQL tools, PowerQuery and Tableau is an advantage
• Strong quantitative and analytical skills
• Strong organizational skills with demonstrated ability to meet deadlines in high pressure environment

Location

Toronto Downtown Office (250 Yonge Street) #LI-Hybrid#LI-POST

Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast domestic Canadian network, the U.S., Mexico, the Caribbean and Central America. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.