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HEXAWARE

AI-driven global IT services provider

Agile Coach

Program ManagementConfirmed live in the last 24 hours
Full-timeMexicoNo salary listedIn-person

About the Job

Requirements

  • Demonstrated 4–7 years of scaled agile experience, including actual operation in or implementation of scaled environments.
  • Fluency in facilitating agile ceremonies independently and consistently producing strong outputs.
  • Ability to explain DORA metrics, including deployment frequency, change failure rate, lead time for changes, and mean time to recovery, and how to improve them.
  • Experience challenging and changing organizational structures that obstruct team effectiveness.
  • Evidence of building and sustaining psychological safety on teams that were previously defensive or siloed.
  • Ability to conduct executive-level conversations using delivery data and constraint analysis rather than status updates.

Responsibilities

  • Coach entire organizations and programs, not only individual teams.
  • Design and execute multi-team agile transformation programs with measurable milestones.
  • Advise engineering leadership candidly on delivery health using data.
  • Design Azure DevOps structures for multi-team environments, including area paths, team configurations, cross-team dependency tracking, and portfolio-level visibility.
  • Implement organization-wide retrospectives, cross-team sprint synchronization, area product ownership, and self-selection processes.
  • Lead through influence across vendor teams, internal teams, and organizational structures.
  • Design and implement a comprehensive metrics framework covering flow, stability, quality, and backlog health.
  • Shift engineering culture from output-focused to outcome-focused and sustain that shift.
  • Facilitate difficult organizational conversations among the PMO, engineering, vendors, product, teams, and leadership.
  • Build Scrum Master capability by mentoring junior and mid-level Scrum Masters, identifying capability gaps, and providing structured coaching.

About the Company

HEXAWARE

AI-driven global IT services provider

HEXAWARE provides IT consulting, enterprise platform management, and BPO services to large enterprises, helping clients in banking, insurance, and utilities with AI-powered digital transformation. It delivers technology-enabled solutions that automate processes, modernize IT, migrate to cloud, develop and manage applications, manage data, and enhance cybersecurity under customized contracts. The company differentiates itself by integrating AI-driven automation, cloud, data management, security, and BPO across the full IT stack for large-scale transformations. Its goal is to improve operational efficiency, reduce costs, and enable smarter decision-making for its customers.

Company size
10,001+
Company stage
IPO
Headquarters
Navi Mumbai, India
Founded
1990

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