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Fujifilm

Global precision manufacturer for healthcare

Clinical Consultant - Modality Solutions, Registered Radiology Technologist

Customer Education & TrainingPosted on Nov 8
Full-timeRemote in USA

About the Job

Requirements

  • A Master’s degree in a related field is preferred; an Associate’s degree is also listed as preferred.
  • Registered Radiology Technologist registration with ARRT in Radiography, Mammography, Quality Management, Computed Tomography, or Magnetic Resonance is required.
  • At least five years of experience in digital radiology is required.
  • The role requires the ability to meet vendor credentialing requirements for access to hospitals and facilities.
  • The role requires the ability to sit for 75–100% of applicable work time; use hands and fingers to manipulate items such as keyboards for up to 100%; stand, talk, and hear for 75%; and lift and carry up to ten pounds for up to 20%.
  • The role requires compliance with applicable U.S. Food and Drug Administration medical-device regulations, ISO 13485 requirements, and other applicable laws, regulations, and standards.

Responsibilities

  • Facilitate on-site training using validated applications, protocols, and processes.
  • Work with technologists, radiologists, and other professional staff to support proper and efficient operation of HCUS products.
  • Optimize image quality for HCUS modality products in the imaging portfolio.
  • Manage full-system training.
  • Coordinate each training event with appropriate contacts within HCUS and at customer sites.
  • Assist in developing customer training and support materials.
  • Provide telephone support to customers, Sales, and Field Service.
  • Provide written and verbal feedback to customers, Sales, Field Service, Marketing, Engineering, and Product Line Management about equipment issues and customer concerns.
  • Provide ongoing support to resolve application-related and image-quality concerns at product and system levels.
  • Maintain documentation supporting customer training.
  • Work with the HCUS team to gain customer acceptance of modality product solutions.
  • Continue education on all aspects of the modality product portfolio.
  • Identify opportunities to increase market share and growth by addressing internal and external customer needs, and respond promptly to customer concerns, questions, and inquiries.
  • Maintain effective working relationships across HCUS departments, including Service, Engineering, Integration, Marketing, Sales, and Customer Service.
  • Participate with Sales and Marketing staff in developing products, services, and sales and marketing strategies.
  • Report internal and external information and activities that may affect customer satisfaction or future HCUS business activities.
  • Perform other duties assigned by management.
  • Adhere to company quality and regulatory-compliance requirements and perform duties according to established policies and procedures.
  • Maintain a safe work environment and take corrective action where appropriate.
  • Participate in internal and external committees, performance-improvement and strategic-planning teams, and professional organizations.
  • Travel up to 85% based on business need.

Desired Qualifications

  • Excellent diagnostic and problem-solving skills.
  • Strong communication skills.
  • Organizational and time-management skills.

About the Company

Fujifilm

Global precision manufacturer for healthcare

Fujifilm is the main operating and manufacturing arm of the Fujifilm group, turning precision chemistry, nanotechnology, and optical engineering from the film era into products for deep tech and life sciences. It runs Bio CDMO facilities that manufacture complex biopharmaceuticals and vaccines, and its materials division makes photoresists and chemical slurries essential to semiconductor and display production. In healthcare, it develops AI-powered imaging devices, endoscopes, and ultrasound systems, while also serving consumers with INSTAX instant photos and X-Series cameras. Its goal is to translate core technical capabilities into reliable, market-ready products across healthcare, electronics materials, and imaging, maintaining leadership in precision manufacturing and applied science.

Company size
501-1,000
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1934

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