Bosta

Egyptian next-day logistics and courier services

First Mile Hub Senior Coordinator

Shipping & ReceivingConfirmed live in the last 24 hours

Full-timeCairo, Cairo Governorate, EgyptNo salary listedIn-person

About the Job

Requirements

Have 6 months to 1 year of experience in the logistics field, e-commerce, or the shipping industry.
Be a graduate; only graduates are eligible for this role.

Responsibilities

Receive new pickups closed in Bosta flyers.
Ensure couriers have correctly written the tracking number on each flyer with a marker.
Receive new-pickup shipments in the system and add their tracking numbers to the Receiving Pickups sheet.
Arrange the day-to-day dispatch of shipments and sort shipments based on delivery addresses.
Add cash collection and refund shipments to courier routes and send the routes directly to the Stars app.
Receive undelivered shipments in the system and update the productivity sheet.
Obtain the receiver’s signature and ID numbers for delivered shipments with zero COD.
Obtain signed hard copies of returned shipments from the business.
Monitor Stars Wallets and ensure couriers deposit the same amount as the collected cash on delivery daily.
Make daily verification calls about undelivered or canceled shipments.
Cancel refused shipments in the system.
Transfer canceled orders to the sorting facility team through Transfer to Hub after they exceed the 24-hour holding period at the hub.
Send handover emails to the sorting facility team, including the total number of transferred shipments, seal number, tracking numbers, and shipment statuses.
Perform related duties as required.

About Bosta:

Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

Job Role :

To manage and follow up on all hub-related communications, ensuring issues are resolved efficiently between Customer Service, Account Managers, and Operations teams. The role focuses on problem-solving, SLA compliance, and maintaining smooth coordination across departments.

Job Code :

New 2026OPER-265

Job Responsibilities:

Receive the new pickups closed in bosta flyers.
Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.
Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.
Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.
Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.
Receive the undelivered shipments on the system and the productivity sheet as well.
Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.
Get hard copies of returned shipments signed by the business.
Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.
Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.
Cancel the refused shipments on the system.
Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub”
Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.
Performs related duties as required.

Job Qualifications:

- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.
- Only graduates are eligible for this role.

About the Company

Bosta

Egyptian next-day logistics and courier services

Bosta provides next-day courier and logistics services in Egypt for businesses, handling pickup, transit, and last-mile delivery. Its platform offers real-time tracking and optional cash collection to streamline operations. It differentiates itself by pairing fast, nationwide delivery with tracking insights and cash handling for a wide range of clients, from e-commerce to traditional businesses, at competitive prices. The goal is to improve Egypt’s logistics experience by delivering reliable, fast, and affordable delivery solutions for businesses of all sizes.

Company size: 1,001-5,000
Company stage: Series A
Total funding: $8.8M
Headquarters: Cairo, Egypt
Founded: 2016

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