Miele

Premium domestic appliances manufacturer and supplier

Customer Service Specialist with Greek

Customer SupportConfirmed live in the last 24 hours

Full-timePoznań, PolandNo salary listedHybrid

About the Job

Requirements

B2 level of Greek and communicative level of English.
Relevant work experience in customer service.
Experience with SAP or another enterprise resource planning (ERP) system.
Ability to build relationships with business partners and customers.
Attention to detail and ability to deliver accurate results.

Responsibilities

Contact retailers and individual clients by email and phone to provide information on order status.
Process incoming customer orders from Miele retail partners accurately and on time.
Clarify customer complaints.
Check delivery availability, potentially offer alternative solutions, and provide product advice by telephone.

Your responsibilites:

direct contact with retailers and individual clients via email and phone to provide information on order status,
timely and accurate processing of incoming customer orders from Miele retail partners,
clarifying customer complaints,
checking the ability to deliver, possibly offering alternative solutions and telephone product advice.

Our requirements:

B2 level of Greek and communicative level of English,
relevant work experience in customer service,
experience with SAP or other ERP system,
ability to build relationships with business partners and customers;attention to detail and ability to deliver accurate results.

About the Company

Miele

Premium domestic appliances manufacturer and supplier

Miele makes premium domestic and professional appliances sold worldwide. Its products include washing machines, dryers, dishwashers, ovens, refrigerators, coffee machines and vacuums, plus equipment for commercial laundries, dishwashing and medical or laboratory use. The appliances use built-in sensors and programs to automate tasks, with durable parts and user-friendly interfaces, and professional models designed for high-volume use with service options. As a family-owned company dating back to 1899, it differentiates itself through long product life, strong support, and a global network of subsidiaries and service partners to ensure consistent quality and service, with a goal of providing high-quality, long-lasting devices and dependable service across homes and businesses worldwide.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Gütersloh, Germany
Founded: 1899

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