Kestra Financial

Independent RIA and broker/dealer services platform

Client Service Associate

Wealth Management & Financial AdvisoryConfirmed live in the last 24 hours

Full-timeChicago, IL, USANo salary listedIn-person

About the Job

Requirements

Advanced computer skills in Outlook, Word, Excel, and PowerPoint are essential.
The ideal candidate will have 2 or more years of experience in the financial services industry, providing an understanding of broker/dealer operations and financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
Series 7 and Series 65 or 66 are preferred, or the ability to obtain them.
Strong verbal and written communication skills are required.
Strong time-management and organizational skills are required, including the ability to work independently and manage multiple tasks effectively.
The candidate must be able to build relationships with clients and internal partners and influence others without direct control.

Responsibilities

Assist with client-meeting preparation and follow-up, including assembling required paperwork, generating reports, scheduling appointments, and completing post-meeting documentation.
Manage client needs related to processing, service, and problem resolution in a timely and accurate manner while ensuring documentation and record keeping comply with standards.
Partner with the broker/dealer on new-account establishment, account maintenance, and compliance.
Process, submit, and service account paperwork and requests, following them through to completion using paperless procedures, including eSignature, where available.
Ensure adherence to appropriate client-service models.
Manage multiple and competing priorities each day in pursuit of business objectives.
Perform other responsibilities as assigned by the Senior Client Service Associate.

Desired Qualifications

A bachelor's degree in a business-related field is preferred.
Previous experience in the independent financial services culture is preferred.

Client Service Associate

Kestra Financial Independent Advisor · Chicago, United States · Full-time · Posted 2026-07-21

Workplace: on_site

Department: Financial Services

Description

Client Service Associate Summary

The Client Service Associate reports to the Senior Client Service Associate and is critical to appropriately leveraging Advisors' time. This position utilizes excellent customer service and problem-solving skills to confidently provide information and education to clients in a timely, efficient, and professional manner.

Essential Duties and Responsibilities

Assist in client meeting preparation and follow-up including assembling requisite paperwork, report generation, appointment scheduling and post-meeting documentation
Manage client needs regarding processing, service, and problem resolution in a timely and accurate manner while ensuring documentation and record keeping adheres to compliance standards
Successfully partner with Broker Dealer for new account establishment, account maintenance, and compliance
Process, submit, and service all account paperwork/requests; follow through to completion utilizing paperless procedures (including eSignature) where available
Ensure adherence to appropriate client service models
Manage multiple and competing priorities on a daily basis in pursuit of business objectives
Other responsibilities as assigned by the Senior Client Service Associate

Supervisory Responsibilities: None

Knowledge, Skills, and/or Abilities

Advanced computer skills (Outlook, Word, Excel and Power Point) are essential
Excellent communication skills, both verbally and in writing
Strong time management, organizational skills; able to work independently and effectively manage multiple tasks at once
Ability to build relationships with clients and internal partners and influence others without direct control

Education and/or Experience

Bachelor’s degree in a business-related field preferred
The ideal candidate will have 2+ years of experience in the financial services industry allowing for a good understanding of broker/dealer operations and financial services products, including but not limited to: equities, bonds, options, mutual funds, annuities, insurance, and managed accounts • Previous experience in the independent financial services culture preferred

Certificates, Licenses, Registration

• Series 7 and 65/66 preferred (or ability to obtain)

Apply

Apply at Kestra Financial Independent Advisor

About the Company

Kestra Financial

Independent RIA and broker/dealer services platform

Kestra Financial provides independent wealth-management platforms and back-office services for RIAs and broker/dealers. It combines wealth-management services with technology and practice-enrichment tools to help advisors grow, offering product suites such as Kestra Private Wealth Services, Kestra Investment Services, Kestra Advisory Services, and Kestra Institutional Services, along with platforms like Fusion and Partners Financial/Benefits Partners. It differentiates itself through a long track record of independence, a broad multi-platform ecosystem, and integrated back-office support rather than just selling products. Its goal is to empower independent advisors to grow their practice and deliver personalized client service through transparent, integrated technology and support.

Company size: 201-500
Company stage: IPO
Headquarters: Austin, TX
Founded: 1996

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