Manager, Analytics & Insights - Supply Chain Management

Position Summary...

What you'll do...

Role summary:
The Manager, Analytics & Insights supports Return Operations by developing analytics, reporting, and insights that improve operational performance and business decision-making. This role combines hands-on technical development with strong business partnership, translating complex operational data into clear, actionable insights for Return Operations leaders. The role will own and enhance operational reporting, develop key performance indicators, automate recurring analysis, and proactively identify trends and opportunities within the business. Success requires someone who can build solutions directly using tools such as SQL, BigQuery, and Power BI while also working effectively with business and operations partners to understand problems, challenge assumptions, and recommend actions.
About the team:
The Return Operations Analytics & Insights team supports the business by creating trusted, scalable reporting and providing analytical insights that help leaders understand performance and improve operations. The team partners closely with Return Operations leadership and business partners to establish consistent measures of performance, simplify reporting, identify root causes, and uncover opportunities through data. Our goal is not simply to report what happened, but to help the business understand why it happened and what to do next.
What you'll do:

• Develop and improve Return Operations reporting, dashboards, and analytics using SQL, BigQuery, and Power BI.
• Analyze complex data to identify trends, root causes, performance gaps, and improvement opportunities.
• Develop KPIs and measurement frameworks that accurately reflect business performance.
• Partner with operations and business leaders to define needs and deliver scalable solutions.
• Automate and simplify recurring reporting and analysis.
• Ensure reporting is accurate, consistent, and trusted.
• Translate data into clear, actionable insights by explaining what is driving performance and what actions the business should take.

What you'll bring:

• Strong experience using data and analytics to solve operational problems.
• Hands-on expertise with SQL, BigQuery, Power BI, or similar tools.
• Ability to analyze complex datasets, identify trends and root causes, and develop meaningful KPIs.
• Strong problem-solving skills and curiosity to dig beyond surface-level results.
• Ability to translate analysis into clear, actionable recommendations for business leaders.
• Strong communication and stakeholder-management skills.
• Experience in operations, supply chain, or similarly complex environments.
• Ability to work independently, manage priorities, and own solutions from problem identification through delivery.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications Bachelor’s degree in Logistics, Supply Chain, Business, or related field and 2 years’ experience in logistics, distribution, transportation, or related area OR 4 years’ experience in logistics, distribution, transportation, or related area. 2 years’ experience with Microsoft Office.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Fleet management, dispatch, or network analysis, Retail Logistics OperationsMasters: Business, Masters: Logistics, Masters: Supply ChainSix Sigma - Certification

Primary Location...

805 Respect, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.