P

PGTEK

Observability Engineer

Site Reliability EngineeringConfirmed live in the last 24 hours
Full-time$130k - $160k

About the Job

Requirements

  • Strong understanding of cloud platforms, including AWS, Azure, and/or Google Cloud Platform.
  • Experience with container technologies, including Docker and Kubernetes.
  • Proficiency in scripting languages such as Python, Go, or Bash.
  • Experience with SQL and NoSQL databases.
  • Solid understanding of networking concepts and protocols, including TCP/IP and HTTP.
  • Experience with OpsRamp is strongly preferred.
  • Experience with at least one additional observability tool, such as Datadog, New Relic, Prometheus, Grafana, Elastic Stack, or Splunk.
  • Strong communication and collaboration skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and within a team environment.
  • Ability to work onsite at customer locations as needed in a flexible hybrid role.
  • U.S. citizenship and an active Secret clearance are required.
  • A Department of Defense 8570/8140-compliant security certification, such as Security+ or higher (for example, CISSP or CASP), is required.

Responsibilities

  • Design, implement, and maintain observability solutions that provide insight into the health, performance, and behavior of PCE and cloud infrastructure in support of a federal customer.
  • Collaborate with development, operations, and cross-functional teams to proactively identify and resolve issues, improve system performance, and optimize resource utilization.
  • Configure data sources, define key performance indicators, and analyze performance trends using OpsRamp.
  • Configure log collection, aggregation, and analysis using OpsRamp.
  • Create and manage alerts, escalation paths, and integrations with incident management systems.
  • Develop and implement automated workflows and remediation actions.
  • Design custom dashboards and reports that provide actionable insights into system health and performance.
  • Integrate OpsRamp with additional monitoring and observability tools, such as Prometheus, Datadog, or Elastic Stack.
  • Ensure data accuracy, quality, and integrity across observability systems.
  • Use OpsRamp data to troubleshoot performance issues, application errors, and operational incidents.
  • Collaborate with development and operations teams to identify root causes and implement fixes.
  • Participate in incident response activities to accelerate issue resolution.
  • Assess and optimize the performance and effectiveness of the OpsRamp platform.
  • Stay current on OpsRamp features, enhancements, and industry best practices.
  • Identify opportunities for improvement and implement enhancements.

Desired Qualifications

  • Experience with OpsRamp is strongly preferred.
  • Experience with at least one additional observability tool, such as Datadog, New Relic, Prometheus, Grafana, Elastic Stack, or Splunk.

About the Company

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