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EMCOR Group

End-to-end mechanical and electrical construction services

Refrigeration Service Technician

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeRaleigh, NC, USANo salary listed

About the Job

Requirements

  • Preferred experience with HVAC or refrigeration technology.
  • Preferred experience with industrial electrical or electronic technology.
  • Preferred familiarity with electrical engineering technology.
  • CFC certification, with Type II minimum and Type I certification, is preferred.
  • Must be able to travel to customer sites as needed based on customer needs, approximately 30%-40% out-of-town travel.
  • Proficiency in Microsoft Office applications, including Outlook, Word, and Excel, is preferred.
  • Must be able to operate safety equipment and use safe work habits.
  • Must be able to work in a team environment with high safety and quality standards.

Responsibilities

  • Perform field service, including troubleshooting, repairs, and retrofits of environmental chambers and laboratory equipment.
  • Execute field testing, calibrations, and validation testing, and perform preventive maintenance services.
  • Service refrigeration, process controls, and electronic systems.
  • Resolve customer problems promptly and efficiently according to company policies.
  • Assist with technical training as required.
  • Perform technical service functions including refrigeration system repair, electrical and controls system repair, preventive maintenance, instrument calibrations, system start-up and field testing, and validation services.
  • Respond promptly and efficiently to customer service and warranty repair inquiries.
  • Report findings from service issues and work with technical staff to solve field problems.
  • Produce administrative reports, including timesheets, expense reports, CFC refrigerant logs, vehicle inventory, service tickets, protocols, test documentation, and final reports.
  • Assist in developing and upgrading service manuals.
  • Complete service tickets with detailed information on the problem found, parts needed, solution, and time required.
  • Maintain a safe and operational company vehicle, including cleaning, vehicle inventory, and general maintenance.
  • Braze and weld refrigeration system components.
  • Evacuate and charge refrigeration systems.
  • Follow proper refrigerant handling practices, including recovery, reclaim, and system charging.
  • Maintain vehicle inventory stock of replacement parts.
  • Assist with service training schools as required.
  • Travel to customer sites as needed.
  • Keep service staff informed of task status through written or verbal communications.
  • Maintain working relationships with company personnel in purchasing, manufacturing, and engineering.
  • Assist with system assembly and installation.
  • Provide on-call after-hours emergency service as designated.
  • Confirm travel arrangements with service staff.
  • Keep the work area neat and orderly while at customer sites.
  • Perform other duties as assigned by management.

Desired Qualifications

  • Strong organization, communication, customer service, and interpersonal skills are preferred.
  • Scheduling and time-management skills are preferred.

About the Company

EMCOR Group

End-to-end mechanical and electrical construction services

EMCOR Group provides mechanical and electrical construction, industrial and energy infrastructure, and building services. It delivers end-to-end solutions for complex projects by designing, integrating, installing, and maintaining systems through contracts and long-term service agreements. The company differentiates itself with deep technical expertise, a strong emphasis on safety and quality, and a broad mix of commercial, industrial, institutional, and governmental clients. Its goal is to reliably complete facilities and infrastructure projects and sustain ongoing maintenance and service for enduring client relationships.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Norwalk, CT
Founded
1994

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