POSITION OVERVIEW

Alarm.com, a fast-growing entrepreneurial technology company, is seeking a Sales Operations Specialist to join its sales operations team. The Sales Operations Specialist will have a broad range of responsibilities including providing operational support to the sales team and Sales Operations Manager, analysis of data and ensuring data integrity, improving and maintaining sales support functions, processes, and policies.  The position requires exceptional organizational, and communication skills and the ability to work independently and interact with senior-level executives and directors.

Alarm.com was founded in 2000 and in 2003 we were the first company to launch a secure, all-digital wireless alarm system.  Alarm.com is expanding our technology into new markets and sells to millions of end customers through more than 7,000 partners.        

RESPONSIBILITIES 

The Sales Operations Specialist’s primary job responsibilities include:

• Manage the sales support functions, processes, and policies essential to the overall productivity and effectiveness of the Sales team.
• Manages key aspects of Sales’ various systems, including defining and implementing Salesforce processes and workflows, evaluating existing workflows, and identifying improvements.
• Executes assigned projects from start to finish, including setting priorities, defining criteria/requirements, and laterally managing key stakeholder groups to ensure the successful completion of projects.
• Responsible for evaluating new and existing systems/sales enablement platforms and providing recommendations to sales leadership.
• Collaborate with sales management to identify and target new areas for opportunity, and to coordinate sales, marketing, and support efforts.
• Work directly with Marketing to set priorities, provide guidance on standard presentations, sales tools and provide consistent feedback from the field to ensure all content has a unified message
• Assist with overall communication strategies, content, and workflows/automation for streamlined service and product launches.
• Create, manage, and drive success of additional projects, processes, and systems from start to finish as directed by the Sr. Manager of Sales Operations and VP of Sales Operations and Partner Growth.
• Other duties as assigned

EXPERIENCE:

• Highly motivated, self-starter with ability to work independently and with a high degree of accuracy while managing multiple tasks and changing priorities.
• Strong interpersonal and communications skills and the ability to work effectively and interact with senior level executives and directors.
• Strong critical thinking skills with the ability to identify, analyze and resolve problems effectively.
• Demonstrates persistence in improving efficiencies and displays an innovative, growth mindset with the ability to think creatively.
• Team player with an extremely positive attitude and flexibility.
• Strong writing skills; good grammar, punctuation and sentence structure.
• Ability to work on multiple projects simultaneously in a small, fast-paced environment
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.
• Expertise in Microsoft Office applications, including Word, Excel, and PowerPoint is a MUST.
• At least 1 year of experience with Salesforce.com or another CRM platform.
• BA or BS

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Work with the latest technologies: You’ll gain exposure to a broad spectrum of IoT, SaaS and M2M technologies including wireless communication, video monitoring, smart home automation, web development, and backend application development and hosting.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to [email protected].

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