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Marriott International

Marriott International

Global hotel operator with diversified ownership

Assistant Front Desk Manager

Full-Time
$27.88 - $31.25/hr
Entry, Junior, Mid
Associate's
Arlington County, Arlington, VA, USA
In Person

About the job

Requirements
  • High school diploma or GED and 2 years of experience in guest services, front desk, or a related professional area, or a two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major with no work experience required.
  • Ability to lead, influence, and encourage others while demonstrating honesty and integrity.
  • Knowledge of Front Desk, Bell Staff, Switchboard, Concierge, and Guest Services operations.
  • Ability to analyze information, evaluate results, and choose solutions to solve problems.
Responsibilities
  • Lead and assist with the successful completion of daily shift requirements across Bell/Door Staff, Switchboard, Guest Services, and Front Desk areas.
  • Support Front Desk shift operations and all Front Office areas in the absence of the Front Office or Front Desk Manager.
  • Handle employee questions and concerns and provide guidance and direction to subordinates.
  • Support day-to-day operations, service quality, customer expectations, staffing levels, operational needs, and financial objectives.
  • Handle complaints, settle disputes, resolve grievances and conflicts, and negotiate with others.
  • Participate in department meetings and communicate Front Desk goals and desired results.
  • Support staff training on credit policies and procedures, same-day selling procedures, customer recognition programs, and service standards.
  • Provide guest services, handle guest problems and complaints, obtain feedback on product quality and service levels, and support customer satisfaction and retention.
  • Assist with comment-card and guest-satisfaction reviews, supplies and uniforms, and guest information tracking systems.
  • Identify developmental needs, coach and mentor employees, set performance standards, monitor performance, provide feedback, and participate in performance appraisals and employee recognition.
  • Provide timely information to supervisors, coworkers, subordinates, executives, and peers by telephone, in writing, by email, or in person.
  • Perform Front Desk duties as necessary and comply with loss-prevention policies and procedures.
  • Assist with financial and administrative responsibilities and support achievement of operating budgets and property financial objectives.

About the company

Marriott International

Marriott International

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Marriott International runs a global network of hotels and lodging facilities to serve business travelers, vacationers, and long-term guests. It earns money from owning, leasing, managing, and franchising properties, charging guests for room stays and extra services like food and beverages, events, and amenities, plus management and franchise fees from operated or branded hotels. Compared with competitors, Marriott relies on a diversified mix of ownership models and revenue streams across many regions, backed by a large brand and reservation network. Its goal is to provide reliable lodging worldwide while maintaining safety standards and expanding its footprint through owned, leased, managed, and franchised properties.

Company Size

10,001+

Company Stage

IPO

Headquarters

North Bethesda, Maryland

Founded

1927

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Simplify's Take

What believers are saying

  • Marriott raised 2026 global RevPAR guidance to 3%-3.5% on August 3, 2026.
  • U.S. and Canada RevPAR rose 5% in Q2 2026, led by luxury and resorts.
  • Marriott's Q2 2026 fee revenues rose 13%, helped by co-branded cards and residences.

What critics are saying

  • Middle East RevPAR fell 43% in Q2 2026, crushing EMEA results by August 3.
  • FTC's Marriott-Starwood data-security matter remained pending on August 20, 2026, prolonging trust damage.
  • A major cyber lapse could alienate Bonvoy members and franchisees before 2027 renewals.

What makes Marriott International unique

  • Marriott passed 10,000 properties and 1.8 million rooms on August 3, 2026.
  • Bonvoy and Ritz-Carlton unify elite demand, credit cards, and branded residences across tiers.
  • Brooklyn Heights joins Marriott's 50th standalone Ritz-Carlton residence on September 15, 2026.

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Benefits

Paid Holidays

Meal Benefits

Mental Health Support

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

8%

1 year growth

8%

2 year growth

8%
Safari India
Sep 16th, 2026
London Marriott Hotel appoints new General Manager.

London Marriott Hotel appoints new General Manager. Saba Azim4 hours Ago1 Mins read Martijn Zengerink appointed as General Manager of London Marriott Hotel Grosvenor Square. London Marriott Hotel Grosvenor Square has appointed Martijn Zengerink as General Manager, effective September 2026. Located in Mayfair, the 237-room hotel has appointed Martijn following more than three years with Marriott International, including experience overseeing multiple properties in Edinburgh and Aberdeen. Since May 2025, Martijn has served as Multi-Property General Manager in Edinburgh, overseeing Sheraton Grand Hotel & Spa Edinburgh, Courtyard Aberdeen Airport, and Residence Inn properties in Aberdeen and Edinburgh. He previously served as General Manager of Sheraton Grand Hotel & Spa Edinburgh from August 2023. Before joining Marriott International, Martijn was General Manager at voco Monaco Dubai, where he was involved in the pre-opening of the 197-room property, including construction, operational fit-out and commissioning. Earlier in his career, he served as Hotel Manager at Crowne Plaza Jumeirah Dubai and was involved in the property's renovation and rebranding. He began his hospitality career with Onyx Hospitality Group in Thailand and later held the position of Director of Operations at Amari Bangkok. In his new role, Martijn will oversee the operations of London Marriott Hotel Grosvenor Square. For more travel, tourism & leadership updates, follow Safari India.

Asian Journal Publications, Inc.
Sep 16th, 2026
Marriott PH business council "The Charity Golf" named Charity Event of the Year.

Marriott PH business council "The Charity Golf" named Charity Event of the Year. Manila Marriott Hotel at Newport World Resorts hotel manager mohamed "mo" Ali (center), accepted the 7th Philippine Sports Tourism Awards Charity Event of the Year trophy for the annual tournament, "The Charity Golf" in behalf of the Marriott Worldwide Business Councils - Philippines from (L-R) chairman and founder of the Philippine Sports Tourism Awards charles lim, chairman of Philippine Sports association patrick gregorio, Philippine department of Tourism undersecretary shahliman hofer tamano and Philippine hotel owners association executive director benito bengzon, jr. The Charity Golf is a project designed and led by Manila Marriott Hotel. Metro Manila - The Marriott Worldwide Business Councils - Philippines' (MWBC-PH) "The Charity Golf" has been honored at the 7th Philippine Sports Tourism Awards as the "Charity Event of the Year". The Charity Golf, a project led by Manila Marriott Hotel at Newport World Resorts, is now on its 6th tournament year. "This award is a true testament to the power of our community and what we can achieve when we come together for a meaningful purpose, which makes kindness go in full swing," says Dottie Wurgler, Chair of MWBC-PH. Over 600 celebrities, sports icons, passionate golf enthusiasts, Marriott Bonvoy members, and business council supporters supported the tourney during the first five tournaments, raising over PHP8 million which benefited thousands of children under the care of Save the Children Philippines. Showbiz personalities Derrick Ramsey, Donny Pangilinan, Belle Mariano, and Marvin Agustin supported the first five tournaments of The Charity Golf. Sports icons Coach Tim Cone, LA Tenorio, Anthony Suntay, Vince Hizon, and Patricia Bermudez-Hizon also participated, making it the most celebrity-endorsed group-of-hotels charity golf tournament. A total of 18 outstanding awardees from the government and private sectors were honored at the 7th Philippine Sports Tourism Awards. Award categories include the best destinations & venues, outstanding personalities, best events, and best organizations & industries. Registration is now open for the tournament on 9 October 2026. The tournament will begin at 5:00 AM. It will be held at the Manila Marriott Hotel and the Villamor Airbase Golf Course. The registration fee is PHP 7,900 nett, while the caddie fee is PHP 600 nett. Interested players may register by calling Megan Silva at (02) 8988-8004. About Marriott Hotels(R) With over 605 hotels and resorts in more than 70 countries and territories around the world, Marriott Hotels continues to elevate the art of hospitality - placing people first is the brand's living legacy - ensuring guests always feel deeply cared for throughout their stay. Marriott Hotels raises the bar by consistently delivering heartfelt service, with modern, comfortable spaces, and by providing experiences elevated beyond the everyday. As global travelers' needs and expectations evolve, so does Marriott Hotels, leading the industry with innovations including the Greatroom lobby and Mobile Guest Services that embrace style, design, and technology. For more information, please visit www.marriotthotels.com, and stay connected on Facebook, @marriott on X, and @marriotthotels on Instagram. Marriott Hotels is proud to participate in Marriott Bonvoy(R), the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits including free nights and Elite status recognition. To enroll for free or for more information about the program, visit marriottbonvoy.com. About Marriott Bonvoy(R) Marriott Bonvoy, Marriott International's award-winning travel platform, connects travelers to the people, places, and passions they love through an extraordinary collection of hotels and experiences worldwide. The platform features over 30 hotel brands and 10,000 destinations, including the largest collection of luxury offerings, distinctive boutique properties, premium home rentals, and more, providing renowned hospitality across the globe. With unrivaled access to the best in entertainment, culinary, sports, outdoor adventure, arts, culture, and more, Marriott Bonvoy offers transformative travel experiences that leave a lasting impression. Marriott Bonvoy membership is free and unlocks unique benefits including the ability to earn points through travel and everyday activities, like purchases with co-branded credit cards. Members can redeem their points for free stays, experiences and more. Visit marriottbonvoy.com for more information and download the Marriott Bonvoy app here. Travelers can connect with Marriott Bonvoy on Instagram, TikTok, YouTube, and Facebook. About Marriott International Marriott International, Inc. (Nasdaq: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of over 9,700 properties across more than 30 leading brands in 143 countries and territories. Marriott operates, franchises, and licenses hotel, residential, timeshare, and other lodging properties all around the world. The company offers Marriott Bonvoy(R), its highly awarded travel platform. For more information, please visit its website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com. In addition, connect with Asian Journal on Facebook and @MarriottIntl on X and Instagram. Marriott encourages investors, the media, and others interested in the company to review and subscribe to the information Marriott posts on its investor relations website at www.marriott.com/investor or Marriott's news center website at www.marriottnewscenter.com, which may be material. The contents of these websites are not incorporated by reference into this press release or any report or document Marriott files with the U.S. Securities and Exchange Commission, and any references to the websites are intended to be inactive textual references only.

Maldives Vacancies
Sep 15th, 2026
Job openings at Marriott Resort Palm Jumeirah Dubai | all departments.

Job openings at Marriott Resort Palm Jumeirah Dubai | all departments. Marriott Resort Palm Jumeirah Dubai jobs | Marriott Resort Palm Jumeirah Dubai Vacancies | Job openings at Marriott Resort Palm Jumeirah Dubai | Maldives Vacancies. Marriott Resort Palm Jumeirah Dubai, Located on the beach of the iconic Palm Jumeirah, the first Marriott Resort in Dubai offers the best of both worlds, catering to both the leisure seeking and dynamic business traveller. With the convenient conjunction to Dubai's Sheikh Zayed Road, connecting the downtown area and the Burj Khalifa with the main shopping malls and business districts, the resort is the ideal starting point to explore all that Dubai has to offer. Thank you for reading this post, don't forget to subscribe! Our Rooms have private balconies and offer deluxe bedding, complimentary Wi-Fi and 24-hour room service. Enjoy a swim in the hotel's beachside pool, workout in the fitness centre or relax at the Saray Spa. Discover more Hotels & Accommodations Young travellers can enjoy their own space at the indoor Kidz Club. The hotel has 8 restaurants which include Korean, Italian, Japanese and Mexican cuisines. In front of the hotel is the West Beach promenade where guests can relax on the hotel's private beach, swim or enjoy water sports in the warm waters of the Arabian Gulf, explore the restaurants along the promenade and more. Job openings at Marriott Resort Palm Jumeirah Dubai. Marriott Resort Palm Jumeirah Dubai is seeking talented and experienced, energetic and fun loving professionals to join our team. Please explore our exciting career opportunities on www.hoteljobvacancy.com below: Hotels & Accommodations Subscribe To Job Alerts For Free:- Press the Red Bell Icon on the bottom left side of your screen. That's it, You will receive Maldives Vacancies notifications on regular basis. Resort accommodations Marriott Resort Palm Jumeirah Dubai recruitment | Marriott Resort Palm Jumeirah Dubai 2026 | Marriott Resort Palm Jumeirah Dubai vacancy | Maldives Vacancies. Discover more City & Local Guides Geographic Reference

Marriott International
Sep 15th, 2026
Marriott International and someraroad unveil plans for The Ritz-Carlton Residences, Brooklyn Heights, marking the brand's Brooklyn debut and transformation of a storied landmark.

Marriott International and someraroad unveil plans for The Ritz-Carlton Residences, Brooklyn Heights, marking the brand's Brooklyn debut and transformation of a storied landmark. September 15, 2026 4 Min Bethesda, MD Rendering of The Ritz-Carlton Residences, Brooklyn Heights Introducing The Ritz-Carlton to one of Brooklyn's most treasured neighborhoods, this project will transform the former Hotel Bossert into an extraordinary residential offering complete with a signature dining destination from Union Square Hospitality Group. Marriott International, Inc. and SomeraRoad, a New York- and Nashville-based opportunistic real estate investment and development firm, today unveiled The Ritz-Carlton Residences, Brooklyn Heights, an exclusive collection of luxury residences that will introduce the legendary service and hospitality of The Ritz-Carlton to Brooklyn. Long regarded as one of New York City's most sought-after residential neighborhoods, Brooklyn Heights is known for its landmark 19th century architecture, tree-lined streets, and sweeping views of the Manhattan skyline. In the heart of the neighborhood, at 98 Montague Street, sits The Ritz-Carlton Residences, Brooklyn Heights, occupying the former 14-story Renaissance Revival Hotel Bossert, a celebrated landmark in the heart of the neighborhood. "The Hotel Bossert has long stood as one of Brooklyn's most iconic buildings, and we are honored to help write its next chapter," said Ian Ross, Founder and Managing Principal of SomeraRoad. "Working alongside an extraordinary team of architects, designers, preservation experts, and the team at Marriott International, we are thoughtfully restoring this historic property while creating a residential experience that honors the Bossert's rich legacy and celebrates the enduring appeal of Brooklyn Heights. We believe this project will become Brooklyn's premier residential address and stand among the finest new residential offerings in New York City." "The Ritz-Carlton Residences, Brooklyn Heights is poised to further strengthen the leadership and legacy of The Ritz-Carlton Residences, and we are proud to work with SomeraRoad to thoughtfully transform this acclaimed landmark and welcome a new generation of residents," said Dana Jacobsohn, Marriott International Chief Development Officer Global Mixed-Use and Luxury, U.S. & Canada. "A fitting match for a brand renowned for timeless elegance, Brooklyn Heights is defined by its unique blend of historic charm and contemporary culture, and it is the perfect destination to mark the 50th standalone residence in the brand's global development portfolio." Designed by acclaimed New York architecture firm Helmle & Huberty, the hotel originally opened in 1909 and quickly became a treasured destination for the neighborhood, welcoming celebrities, business leaders, and championship athletes and famously hosting the Brooklyn Dodgers' 1955 World Series celebration. SomeraRoad acquired the property in 2025 and assembled a world-class team of architects, designers, preservation specialists, and hospitality collaborators to thoughtfully revitalize and reimagine the landmark while honoring its enduring legacy. The building's distinctive Renaissance Revival architecture is defined by its original geometric pattern brick façade, sculpted granite and limestone base, ornate terra-cotta cornice and window details, arched double-height windows, intricate cast-iron railings, and signature lion's head keystones. These defining architectural elements of the building will be meticulously restored, preserving the building's historic character while preparing it for its next chapter. The Ritz-Carlton Residences, Brooklyn Heights will combine the privacy and ownership of a luxury residence with the legendary hospitality, amenities, and global recognition of The Ritz-Carlton. Residents will enjoy a highly curated lifestyle experience defined by personalized service, elevated hospitality, and exclusive access to benefits across Marriott's portfolio through the company's Residence Owner Recognition Program, ONVIA. Complementing the residences will be an exceptional collection of amenities designed for wellness, leisure, and entertaining, alongside bespoke offerings including a 24-hour-attended lobby and dedicated residential services delivered to the exacting standards of The Ritz-Carlton. Anchoring the property's vibrant street presence, Union Square Hospitality Group (USHG), founded by Danny Meyer, will debut its first full-service Brooklyn restaurant on the building's ground floor. Designed to become a destination for both residents and the surrounding community, the restaurant will bring USHG's celebrated neighborhood-driven hospitality to Brooklyn Heights while offering residents seamless access to exceptional dining, private entertaining opportunities, and curated culinary experiences. Construction is expected to commence later this year, with completion anticipated in 2029. Exclusive sales and marketing are being led by Ryan Serhant's SERHANT. New Development, with Ravi Kantha and the Kantha Team leading sales. Additional information is available at www.rcrbrooklynheights.com. The Ritz-Carlton Residences, Brooklyn Heights are not owned, developed, or sold by Marriott International, Inc. or its affiliates ("Marriott"). Bossert Propco, LLC uses The Ritz-Carlton trademarks and trade names under a license from Marriott, which has not confirmed the accuracy of any of the statements or representations made herein. Download & Copy ABOUT THE RITZ-CARLTON HOTEL COMPANY, LLC Delivering the Gold Standard in service in coveted destinations around the world, The Ritz-Carlton Hotel Company, LLC currently operates more than 125 hotels in 37 countries and territories. From iconic urban destinations to stretches of paradise in untouched corners of the earth, The Ritz-Carlton offers the opportunity for true discovery and transformative escapes that stay with guests long after they depart. Committed to thoughtful innovation, The Ritz-Carlton encompasses two groundbreaking brand extensions, Ritz-Carlton Reserve and The Ritz-Carlton Yacht Collection. Ritz-Carlton Reserve is a collection of rare estates set apart from the world, where personalized care and cultural immersion are paramount. The Ritz-Carlton Yacht Collection translates the brand's legendary service and hospitality for sea, reimagining the ultra-luxury cruising category. For more information or reservations, visit the company website at www.ritzcarlton.com, for the latest company updates, visit news.marriott.com and to join the live conversation, use #RCMemories and follow along on Facebook, X, and Instagram. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NASDAQ:MAR). The Ritz-Carlton is proud to participate in Marriott Bonvoy(R), the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments and unparalleled benefits including complimentary nights and Elite status recognition. To enroll for free or for more information about the program, visit marriottbonvoy.com. The Ritz-Carlton is committed to supporting the destinations where it operates through Community Footprints, the company's social and environmental responsibility program. Media contacts. Maggie McNerney Director, Corporate Communications & Public RelationsMarriott International SomeraRoad

Today's Traveller
Sep 15th, 2026
Courtyard by Marriott Mumbai International Airport strengthens its leadership team.

Courtyard by Marriott Mumbai International Airport strengthens its leadership team. September 15, 2026 2 Mins read Courtyard by Marriott Mumbai International Airport has announced the appointment of Mahesh Shetty as the new Director of Sales and Avani Dedhia as the new Marketing Communications Manager. The appointments mark a strategic push on the brand-building front for the hotel as it consolidates its position among Mumbai's key airport-district properties. Mahesh brings in close to two decades of hospitality sales experience to the role. Having most recently served as Associate Director of Sales at JW Marriott Mumbai Juhu, he led proactive sales for transient and MICE. During his tenure, he was awarded the President's Circle Award for two consecutive years and drove room night revenue growth of 100%, while bringing in incremental business from production houses. Discover more Wellness travel packages Aviation news updates Qatar travel guides His career also spans stints at Grand Hyatt Mumbai, Novotel Mumbai Juhu Beach and Waterstones Hotel, with a consistent focus on MICE, corporate and banquet revenue growth. At Courtyard by Marriott Mumbai International Airport, he will be responsible for driving room and banquet revenues while deepening the hotel's presence across new and retained corporate accounts. "I'm excited to be joining Courtyard by Marriott Mumbai International Airport at such a dynamic point in its growth journey. The industry is growing rapidly, with every player vying for a larger share of the market," said Mahesh Shetty, Director of Sales. "The airport catchment offers tremendous scope for both corporate and MICE business, and I look forward to building on the relationships and momentum this property has already established." Avani joins with over 17 years of experience across marketing, communications and public relations in the luxury and lifestyle space, having most recently served as Director of Marketing at ICONIQA Hotel and, prior to that, as Marketing & Communications Manager at Courtyard by Marriott Navi Mumbai from its pre-opening phase. Her career also includes leadership roles at Absolute Hotel Services India, Tropicana Resort & Spa Alibaug and Time Out Mumbai Magazine. Her diverse experience across print media and publishing has seen her work alongside some of the industry's most well-known authors, while her keen interest in the F&B landscape eventually led to her transition into the hospitality industry. With her vivacious and warm personality, she is a natural fit for the hospitality industry. In her new role, she will oversee the hotel's marketing, communications and brand positioning strategy, working closely with the sales, F&B and culinary teams to elevate the property's visibility across its key market. Having previously been part of Marriott International, this next step brings her back to the brand, albeit in a new location. "Courtyard by Marriott Mumbai International Airport has a strong existing brand identity, and I'm looking forward to elevating it further," said Avani Dedhia, Marketing Communications Manager. "My focus will be on sharpening the hotel's storytelling and strengthening its connection with the media network, guests and the local community." Commenting on the appointments, Abhishek Sachdev, General Manager, Courtyard by Marriott Mumbai International Airport, said, "Mahesh and Avani bring the kind of experience and energy we were looking for as we look to accelerate growth across both sales and brand-building. Their combined expertise will be instrumental in helping us reach new audiences and deliver stronger results across the board. We're delighted to welcome them to the team."