Internal Controls Governance Analyst - 12-month Contract

The Opportunity

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.  

If you have experience in internal controls, governance or risk management and are looking for a new challenge, we would love to hear from you.

Zurich Canada is currently looking for an Internal Controls Governance Analyst, for a 12-month contract, to support the administration, governance and continuous improvement of our Internal Control Integrated Framework (ICIF).

In this role, you will support effective implementation, maintenance, attestation and monitoring of internal control requirements. You will work closely with Process Owners, Control Owners, Risk Management, Compliance and Group functions, serving as a key resource for internal controls processes and governance requirements.

Your responsibilities will include GRC tool support, attestation management, control and process administration, issue and action plan oversight, policy and control objective administration, governance reporting and stakeholder support. You will help maintain a sustainable and effective control environment while identifying opportunities to strengthen governance processes.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters. This is a hybrid work opportunity. 

What you will do

•    Support the administration, governance and continuous enhancement of Zurich's Internal Control Integrated Framework (ICIF).
•    Maintain accurate and current control inventories, process hierarchies and documentation aligned with policy requirements and business changes, including periodic reviews and archiving of obsolete controls.
•    Manage quarterly attestations in the GRC tool, including timelines, communication and training for Process Owners, Control Owners and Nominees, and follow up on exceptions and overdue items.
•    Serve as a key GRC tool facilitator communicating system issues, requesting access for users, creating and tracking support tickets and implementing approved documentation updates.
•    Create and monitor action plans in the GRC tool Polaris, following up with owners and escalating overdue or higher-risk items through remediation and closure.
•    Maintain policies and control objectives in Polaris, including linkages to processes, risks and controls.
•    Prepare governance reporting, dashboards and materials for committee and leadership forums, analyzing trends to strengthen the control environment.
•    Build effective relationships across the business and provide guidance to stakeholders on internal control governance requirements.
•    Participate in ad-hoc projects and assignments based on evolving business needs.

Job Qualifications - What you bring to the table

Required:
•    Bachelor's Degree and 3 or more years of experience in the Risk Management area
OR
•    High School Diploma or Equivalent and 5 or more years of experience in the Risk Management area
Preferred:
•    Bachelor's degree in Accounting, Finance, Business Administration, Risk Management, Governance or a related discipline; CPA, CIA, CRMA, CISA, COSO-related certification or relevant training.
•    Three years of experience in Internal Controls, Governance, Risk Management, Compliance, Internal Audit, Financial Controls or Regulatory Programs.
•    Strong understanding of internal control frameworks such as COSO, ICFR or ICIF, with excellent attention to detail and accuracy in managing governance data.
•    Experience working with Governance, Risk and Compliance (GRC) platforms such as Polaris, ServiceNow IRM, Archer or similar systems.
•    Strong Microsoft Excel and PowerPoint skills, including developing management reporting, dashboards and executive-level presentations.
•    Strong analytical, problem-solving, organizational and project management skills, with the ability to manage multiple deadlines and competing priorities.
•    Strong written and verbal communication, stakeholder management and relationship-building skills, with the ability to influence without direct authority.
•    Continuous improvement mindset with a strong customer service orientation.

At Zurich Canada, we are committed to pay equity. We determine compensation based on objective criteria such as skills, experience, and internal equity. The salary range for this position is $68,000 to $90,000. This range reflects the expected pay for the role across Canada and may vary depending on factors like office location, specific responsibilities, and individual qualifications. As required by local law, Zurich provides in good faith a reasonable compensation range, but starting salaries may exceed this range based on a candidate's skills and experience.

Our Culture

•    At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome. 
•    We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.  
•    We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package. 
•    We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that. 
•    We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.  
•    We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.  
•    We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources. 
•    We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto’s Top Employers and to have received Insurance Business Canada’s 5-Star Diversity, Equity and Inclusion Award.    
 

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.  

About Us

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 900 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals’ first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at www.zurichcanada.com.