Waiter
About the job
- At least 2–3 years of experience in a supervisory role within a hotel or upscale restaurant.
- Strong knowledge of food and beverage service standards and the sequence of service.
- Familiarity with point-of-sale systems and basic reporting.
- Ability to work flexible shifts, including weekends and public holidays.
- Maintain a well-groomed, professional appearance.
- Supervise and coordinate the activities of waiters, bartenders, and hostesses during assigned shifts.
- Ensure smooth daily operations of Hills Pool Deck, maintaining service excellence and guest satisfaction.
- Welcome and engage with guests, ensuring personalized dining experiences.
- Monitor service standards, presentation, and adherence to brand guidelines.
- Handle guest feedback, complaints, and special requests promptly and professionally.
- Conduct daily briefings and allocate staff duties according to business levels.
- Ensure orders are accurately entered into the point-of-sale system and billing procedures are followed.
- Maintain cleanliness, hygiene, and safety standards in compliance with UAE regulations.
- Monitor inventory levels, coordinate with the bar and kitchen, and report shortages.
- Train, mentor, and support team members to improve performance and upselling techniques.
- Upsell food, beverages, and promotions to maximize revenue.
- Assist management in achieving departmental targets and key performance indicators.
- Ensure proper cash handling and closing procedures are followed.
- Previous experience in pool bar or outdoor dining operations.
About the company
Radisson Hotel Group connects travelers with hotels across Europe, the Middle East, Africa and Asia-Pacific, while helping property owners develop, brand and run lodging businesses. Its portfolio spans luxury and lifestyle hotels, upscale resorts and properties converted from independent hotels into branded destinations. Guests book through the group's channels and use its loyalty program, while owners partner through managed, franchised, leased or hybrid agreements. Its commercial systems support property management and hotel revenue optimization through shared technology and distribution. Its hospitality roots trace to Copenhagen's first SAS hotel in 1960, and the group is headquartered in Brussels, Belgium.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
1960
Get referred to Radisson Hotel Group
See people who can refer or advise you
Simplify's Take
What believers are saying
- Owners keep adding properties: RHG signed and opened 160 hotels with 22,000-plus rooms in January-June 2026.
- Development includes internal moves: RHG's April 2026 report records 8.5 million learning hours and 40% internal hiring for 2025.
- India has a defined expansion target: July 2026's Vision 2030 set 500 hotels, versus 142 operating across 86 cities.
What critics are saying
- Contract security varies: RHG's available 2025 leased/managed-hotel data show 34% temporary no-fixed-hours employment and 18% outsourced workers.
- Hiring controls have uneven coverage: 2025 leased/managed-hotel data show under-half toolkit uptake; full audits covered 56 of 395 hotels.
- Compliance work extends beyond office hours: RHG's Bucharest role requires shifts, weekends and unannounced night audits.
What makes Radisson Hotel Group unique
- A larger hotel group controls RHG: Jin Jiang holds a majority stake.
- Owners often return with another property: about 65% of RHG's owners have more than one hotel with the group.
- The brand network spans many markets: RHG's portfolio covers more than 100 countries.
Help us improve and share your feedback! Did you find this helpful?