Full-Time
VP of Channels and Alliances
Confirmed live in the last 24 hours
Aisera
201-500 employees
Develops AI chatbots for IT operations
Senior, Expert
Palo Alto, CA, USA
- 10+ years of experience in channel sales, partnerships, or alliances, with at least 5 years in a leadership role
- Proven track record of building and scaling successful partner programs in the enterprise SaaS industry
- Strong understanding of enterprise sales cycles and the role of partners in complex B2B environments
- Experience with both traditional reseller models and cloud/SaaS partnership structures
- Excellent communication, negotiation, and relationship-building skills
- Strategic thinker with the ability to execute tactically
- Bachelor's degree required; MBA or advanced degree preferred
- Develop and implement a comprehensive channel and alliance strategy aligned with our company's goals
- Build and manage a high-performing team of channel and alliance professionals
- Identify, recruit, and onboard strategic partners (resellers, system integrators, MSPs, technology partners)
- Design and execute partner programs, including training, certification, and incentive structures
- Collaborate with Product, Marketing, and Sales teams to ensure alignment and support for partner initiatives
- Develop and track key performance indicators (KPIs) for the partner ecosystem
- Represent the company at industry events and foster relationships with key decision-makers
- Drive partner-sourced and partner-influenced revenue growth
- Ensure partner satisfaction and success through ongoing engagement and support
Aisera develops chatbots and AI solutions specifically for IT operations, focusing on process-centric AI (AIOps). Their chatbots simulate human-like conversations, allowing clients to access self-service options that help reduce service desk costs. Aisera primarily serves organizations that want customizable virtual agents to modernize their IT operations and minimize unplanned outages. Their products can be quickly deployed, giving them an advantage in the fast-growing AI and ML market. Aisera's revenue comes from selling these AI solutions, which improve customer experience by providing personalized interactions and reducing wait times. Additionally, Aisera allows businesses to create their own bot experiences, enabling them to operationalize their generative AI applications or deploy chatbots trained on their specific data in a short timeframe.
Company Stage
Series D
Total Funding
$212.5M
Headquarters
Palo Alto, California
Founded
2017
6 month growth
↑ 3%1 year growth
↑ 7%2 year growth
↑ 42%
Simplify's Take
What believers are saying
- Aisera's solutions can significantly cut costs by deflecting tickets and reducing wait times, enhancing operational efficiency.
- The ability for clients to build their own bot experience offers flexibility and customization, making Aisera's platform highly adaptable to specific business needs.
- The growing adoption of AI and ML technologies in various sectors presents a substantial market opportunity for Aisera's specialized solutions.
What critics are saying
- The competitive landscape in AI and ML is intense, with major players like OpenAI and Google potentially overshadowing Aisera.
- Concerns around data privacy, ethics, and regulatory compliance in AI could pose challenges for Aisera's deployment in sensitive industries.
What makes Aisera unique
- Aisera specializes in customizable, out-of-the-box virtual agents for IT operations, setting it apart from competitors focused on broader applications.
- Their rapid deployment model offers a significant time-to-market advantage, allowing businesses to operationalize AI solutions in weeks rather than months.
- Aisera's focus on reducing service desk costs and minimizing unplanned outages provides a clear ROI for clients, unlike generic AI solutions.
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