Associate – Operations
WNS
Associate – Operations
WNS
Global BPM and analytics services provider
• Meet Productivity, Quality targets and all other SLAs effectively.• Plans, directs, supervises and evaluates work flow• Coordinates work activities to achieve the volume expected • Co-ordinate with clients for queries & cascading of customer updates • Timely response to all customer emails and all internal emails/reporting requirements• Partners with team members to build skills, providing coaching, mentoring and personalized development plans.
Graduate
WNS provides business process management and analytics services to large enterprises. It helps clients improve operational efficiency, customer experience, and decision-making by delivering end-to-end BPM, research and analytics, finance and accounting, and digital transformation support across industries such as insurance, banking, healthcare, travel, and manufacturing. The company combines domain expertise with technologies like artificial intelligence, machine learning, and advanced analytics to create custom, data-driven solutions. Delivery centers worldwide enable scalable, agile service delivery and access to specialized talent, while a digital-first approach focuses on automation, cognitive computing, and data insights. WNS aims to form long-term partnerships that deliver measurable business impact across the value chain.
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