Senior Associate Strategic Sourcing - Customer Engagement & Patient Support Services Category

Career Category

Procurement

Job Description

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

ABOUT THE ROLE

Role Description:

Let’s do this. Let’s change the world.

The Strategic Sourcing Senior Associate will play a key role executing sourcing strategies that align with business objectives, category strategy, and negotiation requirements for Customer Engagement (Patient Support Services, Call Centers, Medical Information and Specialty Pharmacy) business stakeholders. This includes leading sourcing initiatives, cross-functional collaboration, and enabling third-party solutions that enhance AMGEN spend management, for the categories under the scope of responsibility.

The role will apply strong financial and analytical acumen to evaluate supplier proposals, pricing structures, spend and market data, business requirements, and sourcing scenarios to support fact-based recommendations and maximize value.

Success in this role requires the ability to operate effectively in a complex global stakeholder environment, apply creative problem solving to ambiguous business challenges, and leverage procurement technology, analytics, and market intelligence to improve sourcing decisions and business outcomes.

Roles & Responsibilities:

• Drive Sourcing events, on behalf of Amgen , delivering world class procurement services.
• Partner with Category Management and Business Partners to identify and build sourcing initiatives based on opportunities
• Deliver cost efficiencies, improved speed-to-market, and supplier innovation.
• Lead projects through sourcing events, vendor negotiations, and contract development for categories under the scope.
• Proactively help to ensure compliance and mitigate risks for the organization.
• Escalate issues through the sponsorship spine

Functional Skills:

Must-Have Skills:

• Strong strategic sourcing experience within a complex global organization, preferably in Biotech or Pharma
• Deep understanding of strategic sourcing principles, supplier relationship management, and contract lifecycle management.
• Strong financial, legal, and contractual fluency to navigate nuanced Indirect materials & services agreements and deliver business-aligned outcomes.
• Experience managing sourcing initiatives (complex, cross functional initiatives) from strategy development through execution and value realization.
• Strong commercial acumen with the ability to translate market insights and business needs into procurement strategies.
• Strong analytical mindset with the ability to leverage data and insights and drive supplier-enabled innovations to inform procurement decisions.
• Ability to independently manage workplans, timelines, dependencies, sourcing milestones, and stakeholder inputs across multiple concurrent initiative.
• Demonstrated ability to influence and partner with senior business stakeholders in a complex, matrixed environment

Good-to-Have Skills:

• Advanced degree or significant professional experience in strategic sourcing across Customer Engagement categories or other indirect categories
• An analytical mindset focused on performance metrics and value management, encompassing the generation, realization, and recognition of pipeline value.
• Experience working across multiple markets/ regions.
• Familiarity with indirect procurement categories such as marketing services, consulting, Corporate Services, Market Intelligence or commercial operations.
• Experience supporting regional or global category strategies in collaboration with global procurement teams

Behaviors and Expectations

Successful Senior Associates in this role demonstrate behaviors aligned with Amgen’s procurement operating model and partnership principles.

• Collaboration & One-Team Mindset

Foster collaborative relationships across procurement teams, stakeholders, and suppliers to drive shared success. A strong team player, dedicated to achieving collective goals

• Connect-the-Dots Thinking

Link stakeholder priorities with procurement strategies to deliver end-to-end value across sourcing, supplier partnerships, and operational execution.

• Adaptability & Continuous Learning

Demonstrate agility and willingness to evolve approaches in response to changing business needs, navigating ambiguity and market dynamics.

• Value-Focused Execution

Maintain strong focus on delivering measurable business value through strategic sourcing, supplier management, and procurement leadership. Highly self-motivated with a proactive mindset and prioritization capabilities

Basic Qualifications:

• Master’s degree and 4-6 years of business partnering, category management, strategic sourcing and/or related experience, OR
   
• Bachelor’s degree and 8-10 years of business partnering, category management, strategic sourcing and/or related experience

EQUAL OPPORTUNITY STATEMENT

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