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IHG

Global hotel company

Registered Massage Therapist

Full-TimePosted on 10/22/2026Deadline 12/31/26
CA$18.07/hr
Mid, Senior
Toronto, ON, Canada
In Person
Personal Care & StylingMassage & Bodywork

About the job

Requirements
  • A high school diploma or equivalent is required.
  • A Registered Massage Therapist credential from an accredited school and registration in Ontario are required.
  • Two to four years of experience or an equivalent combination is required.
  • Fluent English is required.
  • The role requires frequently standing and moving about the facility, carrying or lifting items up to 25 pounds, and handling objects, products, and equipment.
  • Communication skills are used extensively when interacting with clients and guests; reading and writing abilities are used often; basic math skills are used frequently.
  • Availability to work nights, weekends, and/or holidays may be required.
Responsibilities
  • Provide massage therapy to clients and support smooth daily operations.
  • Complete spa duties and maintain the cleanliness of treatment rooms and common areas, including areas related to the Health Club and Spa during downtime.
  • Greet and treat guests professionally and in a friendly manner, follow established service standards, give each client full attention, address clients by name, and ensure applicable forms are reviewed and completed.
  • Check supplies at the beginning of each shift and replenish them from the stock room as necessary.
  • Confirm and perform services according to established standards.
  • Maintain accurate filing and inventory, prepare receipts, establish clientele, and recommend services and home care to guests.
  • Assist with orientation and training of new colleagues.
  • Attend staff meetings and training as required.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • Perform other duties as assigned.
Desired Qualifications
  • Knowledge of languages other than English is preferred.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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