Front Desk Receptionist
About the job
- At least 2 years of front office experience in a medical setting; obstetrics and gynecology experience is preferred.
- Proficiency with electronic medical record systems; experience with Athena is a plus.
- Proficiency with Microsoft Office Suite.
- Knowledge of medical terminology and insurance verification processes.
- Ability to manage multiple priorities, work independently or as part of a team, and maintain accuracy and professionalism.
- Ability to protect patient confidentiality and comply with HIPAA and company policies.
- A proactive approach to problem-solving and workflow improvement.
- Greet patients and visitors while maintaining a welcoming and professional atmosphere.
- Answer and route phone calls and respond to patient inquiries accurately and empathetically.
- Schedule and confirm appointments, manage provider schedules, and coordinate follow-up visits.
- Verify insurance, collect copayments and balances, and accurately enter patient information into the electronic medical record.
- Monitor and maintain front desk supplies, patient paperwork, and waiting room cleanliness.
- Complete check-in and check-out processes correctly and promptly.
- Collaborate with medical assistants, billing staff, and clinical staff to support efficient patient flow.
- Maintain patient confidentiality and comply with HIPAA and company policies.
- Assist in training new front desk team members and serve as a point of contact for front desk support.
- Cover for team members during vacations or call-ins.
- Help resolve patient concerns or escalate issues to the appropriate person when needed.
- Perform other assigned job duties.
- Experience in obstetrics and gynecology.
- Experience with the Athena electronic medical record system.
About the company
Together Women's Health partners with obstetrics and gynecology practices to form a larger network of providers. It acquires and affiliates independent OB-GYN practices and handles back-office functions like revenue cycle management, marketing, HR, finance, accounting, and IT so physicians can focus on patient care. The networked practice model reduces overhead, improves negotiating power with insurers, and enables more in-office services such as mammography and advanced ultrasounds. The goal is to build a scalable nationwide network across multiple states by growing through affiliations and strategic partnerships to expand access to care.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Detroit, Michigan
Founded
2020
Get referred to Together Women's Health
See people who can refer or advise you
Simplify's Take
What believers are saying
- Monroe Capital funded a senior credit facility on January 21, 2026, backing expansion.
- TWH hit the 2026 Inc. 5000 for the fourth consecutive year.
- Mississippi and Tennessee deals added eight physicians in Memphis and 24 physicians statewide.
What critics are saying
- Aesto vendor breach exposed patient data in December 2025, triggering 2026 class-action scrutiny.
- Rapid affiliate growth raises integration risk across nine states and 250-plus providers.
- Shore Capital’s roll-up model depends on acquisition velocity; a slowdown crushes growth.
What makes Together Women's Health unique
- Built a women’s-health MSO with 27 practices and nearly 70 locations by August 2026.
- Expanded into Tennessee in 2025, then added Nashville and Memphis OB-GYN platforms.
- Bundles mammography, menopause, urogynecology, and maternal-fetal medicine inside one network.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Health Care Plan
- Retirement Plan with a generous company match
- Life Insurance
- Paid Time Off
- Short-Term Disability
- Long-Term Disability