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AXA

Global insurer offering life, property, casualty

Animateur déploiement Salesforce - Starlight

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeWasquehal, FranceIn-person

About the Job

Requirements

  • Have a driving licence (Category B) and access to a vehicle.
  • Have successful initial experience as an agency employee, in change management and training.
  • Ideally, have knowledge of the insurance profession and related processes.
  • Be comfortable and agile using tools, including CRM tools.
  • Be able to build trusting relationships and serve as a primary contact for users.
  • Have listening and analytical skills and provide solutions and advice.
  • Have communication and group facilitation skills, and explain information clearly and pedagogically while adapting to users.
  • Work in partnership with the commercial management team.
  • Have good writing skills to prepare meeting reports, formalize reporting, and communicate information to the appropriate contacts.

Responsibilities

  • Support General Agents and their teams in learning to use Salesforce Starlight.
  • Encourage adoption and continued use of new practices associated with the tool.
  • Connect with the project team to monitor deployment and usage, and develop a usage-development plan.
  • Meet regularly with commercial management to identify agencies facing difficulties and usage areas to develop.
  • Visit identified agencies facing difficulties for one or two days per week, with Commercial Inspectors or Agency Development Officers, according to predefined criteria.
  • Organize on-site AXA workshops for 10 to 15 employees or agents to review specific topics and share good practices, in collaboration with Commercial Inspectors or Agency Development Officers.
  • Call agents and employees who need support, including spontaneous check-in calls.
  • Propose, define, and implement a plan to develop tool usage through workshops, group coaching, peer learning, and post-training support.

Desired Qualifications

  • Knowledge of the insurance profession and related processes.

About the Company

AXA

Global insurer offering life, property, casualty

AXA is a global insurer and asset manager that provides life, health, and property and casualty insurance, as well as related financial services. Its products work by customers paying insurance premiums in exchange for coverage against risks; AXA pools risk across many policyholders, prices premiums based on risk, and pays claims when events occur, while also offering investment and retirement products through its asset management arm. The company has grown through large acquisitions, giving it a wide geographic footprint and a diverse mix of personal, commercial, and specialty insurance offerings. This scale and breadth set AXA apart from many competitors, alongside a long history of strategic mergers that expanded its reach to customers around the world. AXA’s goal is to be a leading global insurer and asset manager, delivering financial protection and long-term value to customers and stakeholders.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1816

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